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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
266 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 266 reviews

September 28, 2024

Greg was very nice and informed me of the problem and ordered the part. I will have to return when the part come in. More

by Sandra.kirspel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service
Report | Print
Sep 30, 2024 -

Rivertown Buick-GMC responded

Thank you, Sandra! We appreciate your kind words about Greg and are glad to hear he was helpful in addressing your concerns. We look forward to seeing you again at Rivertown Buick GMC when the part arrives. If you have any further questions in the meantime, feel free to reach out. Safe travels! Sincerely, The Rivertown Buick GMC Team

September 25, 2024

Service Dept started off a little shaky. They could use some improvement on updating customers the progress of the vehicle. However, at the end of the day, Greg (Service Advisor) took care o More

by jamya315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Sep 29, 2024 -

Rivertown Buick-GMC responded

jamya315, Thank you for sharing your feedback about your recent service experience. We appreciate your business and are committed to providing excellent customer service. We apologize if there were any initial delays or communication issues during your service visit. We understand the importance of keeping our customers informed about the progress of their vehicles. We will review our processes to ensure that we are providing timely updates. We're pleased to hear that Greg was able to address your concerns in a helpful and understanding manner. His positive attitude and commitment to customer service are valued assets to our team. Thank you again for choosing Rivertown Buick GMC. We hope to have the opportunity to serve you again in the future. Sincerely, Robert Geary General Manager rgeary@RivertownAutomall.com

September 24, 2024

Very efficient Michael took care of all my questions I was there for my first oil change . And tire rotation and inspection. Was there about 45 minutes. Had a cup of coffee in the waiting room area! More

by Dhammock456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 25, 2024 -

Rivertown Buick-GMC responded

Thank you for your fantastic review! We're thrilled to hear that Michael provided you with efficient service during your visit for your first oil change, tire rotation, and inspection. It’s great to know you enjoyed your coffee while you waited. We appreciate your feedback and look forward to seeing you again at Rivertown Buick GMC for your future service needs! Sincerely, The Rivertown Buick GMC Team

September 23, 2024

10/10 experience buying from this dealership. My salesman Holden helped set this deal up in a matter of hours from 300 miles away. From the time we started talking he answered every question I ha More

by Dcjohnston1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holden Benoit Jerome brown
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Sep 24, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear about your exceptional experience at Rivertown Buick GMC. It’s great to know that Holden was able to assist you seamlessly from a distance and that Jerome ensured everything went smoothly during the paperwork process. We appreciate your kind words about our team's professionalism and knowledge. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

Sep 28, 2024 -

Rivertown Buick-GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

September 20, 2024

Vehicle was checked in on time and was finished in a timely manner. Very courtesy More

by mclogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Stitcher
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Sep 22, 2024 -

Rivertown Buick-GMC responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2024

The service representative (Michael) was very professional. He stayed in touch w8th me throughout the entire process. I really appreciate his professionalism. More

by allen.johnson607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Sep 22, 2024 -

Rivertown Buick-GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 19, 2024

Michael Clark and the service department makes sure my vehicles stay in excellent condition. Outstanding service! More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clark, Digital AirStrike
Report | Print
Sep 20, 2024 -

Rivertown Buick-GMC responded

Thank you, Drew, for your fantastic review! We are thrilled to hear that our service department, led by Michael, is keeping your vehicles in excellent condition. Your satisfaction is our priority at Rivertown Buick GMC, and we appreciate your support. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

September 18, 2024

RiverTown GMC Buick has been my Go-To Dealer for Buying/Selling/Trading-In/Service since 2006. That's 18yrs of GREAT service! I'm very satisfied! Truly, Dennis F. Dreelin More

by dennis.dreelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Jamie, Michael, & Stewart! Thanks, Digital AirStrike
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Sep 20, 2024 -

Rivertown Buick-GMC responded

Thank you, Dennis! We truly appreciate your loyalty to Rivertown Buick GMC over the past 18 years. It’s wonderful to hear that you’ve consistently received great service from us. We look forward to continuing to assist you with your buying, selling, and service needs in the future! Thank you for sharing your experience! Sincerely, The Rivertown Buick GMC Team

Sep 21, 2024 -

Rivertown Buick-GMC responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 17, 2024

Wonderful service! Wonderful people! Helpful! Nice waiting area with delicious complimentary drinks and popcorn. Thanks More

by Nancy Sills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 19, 2024 -

Rivertown Buick-GMC responded

Thank you so much for your kind words, Nancy! We’re thrilled to hear that you enjoyed our service and amenities at Rivertown Buick GMC. We strive to create a comfortable experience for all our customers. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

Sep 21, 2024 -

Rivertown Buick-GMC responded

Hi Nancy, we are so happy to read such a great review about Rivertown Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

Great 😊 service. Greg was very thorough with the inspection of the maintenance that my vehicle required. More

by pebjad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Sep 19, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you received great service and that Greg was thorough with the maintenance inspection for your vehicle. At Rivertown Buick GMC, we strive to provide the best for our customers. We look forward to seeing you again for your next visit! Sincerely, The Rivertown Buick GMC Team

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