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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
308 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 308 reviews

December 13, 2024

Outstanding customer service! No complaints, smooth process worked with Kaleb who was very professional and pleasant to go through the process with. More

by Marcel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Dec 13, 2024 -

Rivertown Buick-GMC responded

Thank you, Marcel! We're thrilled to hear about your outstanding experience with Rivertown Buick GMC and that Kaleb made the process smooth and enjoyable for you. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

December 13, 2024

This is the best dealership in town. Excellent customer service and I would highly recommend. More

by Lolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 13, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Rivertown Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

Dec 14, 2024 -

Rivertown Buick-GMC responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

December 13, 2024

The service was good, except my car was there for approximately three weeks. The representatives could use a little more finesse when dealing with customers. More

by postladee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 15, 2024 -

Rivertown Buick-GMC responded

Hi, thank you for taking the time to leave us your honest feedback. Please reach out to us at (706) 324-1234 so we may identify ways to improve your experience.

December 10, 2024

Wonderful service will definitely refer others to this dealership. Thank you Stewart for working with me More

by Parotheadsbvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 11, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Rivertown Buick GMC. Stewart appreciates your kind words and is pleased he could assist you. We look forward to serving you again and helping your friends and family in the future! Sincerely, The Rivertown Buick GMC Team

December 10, 2024

Stewart in service is knowledgeable and always ready to help. He’s my go to every service visit. More

by cdelong1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart , Digital AirStrike
Report | Print
Dec 11, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear that Stewart has been such a valuable resource for you during your service visits at Rivertown Buick GMC. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

Dec 13, 2024 -

Rivertown Buick-GMC responded

Hello, we're happy you found Stewart to be so supportive during your experience here at Rivertown Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

December 09, 2024

Very fast service even though they were backed up I was still out within 30 minutes of my appointment time. More

by briggse0434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 10, 2024 -

Rivertown Buick-GMC responded

Thank you for your great review! We're delighted to hear that you experienced fast service at Rivertown Buick GMC, even during a busy time. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again! Sincerely, The Rivertown Buick GMC Team

December 06, 2024

Bought truck with 102k miles on it. Transmission started shuddering and slipping at 110k miles. Gm recommended fluid to be flushed and changed at 100k miles. Dealership dud not do that More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Report | Print
Dec 13, 2024 -

Rivertown Buick-GMC responded

Steven, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to this issue. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert Geary General Manager rgeary@RivertownAutomall.com

December 02, 2024

Customer service is always top notch! You're greeted upon arriving and You're kept informed on your vehicle status. More

by Lfrancis303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 04, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our customer service at Rivertown Buick GMC. It's great to hear that you felt welcomed and well-informed during your visit. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

November 30, 2024

Calvin was great! Highly recommend him! He wasn’t pushy. Have us our space and went out of his way to make us happy. More

by Emoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalvin, Digital AirStrike
Report | Print
Dec 02, 2024 -

Rivertown Buick-GMC responded

Hi Emoss, thank you for your kind review; we are happy to pass along your comments to Calvin here at Rivertown Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2024

The service department is excellent. Stuart Freyberger is the best! Got my vehicle taken care of a lot quicker than I expected. More

by edroddenbery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Nov 28, 2024 -

Rivertown Buick-GMC responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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