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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
332 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 332 reviews

January 15, 2025

The People at Rivertown GMC are superb! ! I Recommend this dealership to everyone! They are professional and knowledgeable! More

by Andrea78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jan 16, 2025 -

Rivertown Buick-GMC responded

Thank you so much for your wonderful review! We appreciate your kind words and are thrilled to hear that you found our team at Rivertown Buick GMC to be professional and knowledgeable. Your recommendation means a lot to us! We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

January 15, 2025

Been doing business here for years. Last 4 vehicles were purchased here. Service writer is Michael (Zizi) Clarke. Best in the business. Always has a smile, friendly, knowledgeable a More

by Monicay317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clarke, Digital AirStrike
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Jan 16, 2025 -

Rivertown Buick-GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you've been a loyal customer of Rivertown Buick GMC and that Michael has consistently provided you with excellent service. We truly appreciate your kind words about our team. We're committed to keeping our customers happy, and we look forward to continuing to serve you for many more years to come! Sincerely, The Rivertown Buick GMC Team

January 10, 2025

Pay for a full service oil and tire rotation, tire pressure is wrong. Fluids were not topped off. Very unsatisfactory. More

by Vaughn4856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service technician, Digital AirStrike
Report | Print
Jan 14, 2025 -

Rivertown Buick-GMC responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to your recent service visit. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert Geary General Manager rgeary@RivertownAutomall.com

January 09, 2025

Dedicated staff super friendly and good follow thru I would recommend their service to anyone More

by rnilespp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jan 10, 2025 -

Rivertown Buick-GMC responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

January 08, 2025

Been doing business there for years. Great place to go. Very professional service . Purchased several new vehicles at this place and continue to come back More

by b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike at service and Stacie at sales department
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Jan 09, 2025 -

Rivertown Buick-GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you’ve had a positive experience with Rivertown Buick GMC over the years. It’s our goal to provide professional service and we’re glad to see that reflected in your visits. We look forward to assisting you with your future vehicle purchases! Sincerely, The Rivertown Buick GMC Team

January 08, 2025

They are professional fast and an informant about your vehicle, the status of it and they do good quality work More

by gsxrlito.lp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jan 09, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Rivertown Buick GMC to be professional, fast, and informative about your vehicle's status. Your satisfaction with the quality of our work means a lot to us. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

January 07, 2025

I always enjoy dealing with Greg McCart. He is courteous and professional. They serviced my GMC but could not isolate why my "check engine" light came on. Greg advised me to drive it and bri More

by dtkirklandfarmland@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg McCart
Report | Print
Jan 10, 2025 -

Rivertown Buick-GMC responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 06, 2025

Everything was done professionally as quoted, and they were extremely thorough in explaining to me, what they would do, and if I had any questions More

by sssg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart
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Jan 07, 2025 -

Rivertown Buick-GMC responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 06, 2025

Did not let me how long it will take and took 2 hours to complete More

by rsb11333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Digital AirStrike
Report | Print
Jan 08, 2025 -

Rivertown Buick-GMC responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the longer than expected wait time. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert C. Geary, MBA General Manager Rivertown GMC rgeary@group1auto.com

January 03, 2025

Mike was meeting me as I arrived to process my requested service. Great customer service. Service was handled in a timely manner. More

by dwbeauford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Digital AirStrike
Report | Print
Jan 04, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're delighted to hear that you received great customer service and that your requested service was handled promptly. We appreciate your feedback and look forward to assisting you at Rivertown Buick GMC again in the future! Sincerely, The Rivertown Buick GMC Team

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