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Rivertown Buick-GMC

Columbus, GA

4.6
308 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 308 reviews

December 30, 2024

I believe I was cheated by the person wrote up my sales ticket. from the time I was told how much it would cost to do the job on my truck and the time I walk out side I saw my truck come down the street. I More

by Robertl.ivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Jan 01, 2025 -

Rivertown Buick-GMC responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to your recent visit with us. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert C. Geary, MBA General Manager rgeary@group1auto.com

December 28, 2024

One the the best dealers to go to River Town Buick GMC COLUMBUS, GOREGIA. GO THERE WERE YOU U GET GOOD ASSISTANCE AN CUSTOMER SERVICE. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them.., Digital AirStrike
Dec 29, 2024 -

Rivertown Buick-GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about the assistance and customer service you received at Rivertown Buick GMC in Columbus, Georgia. Your satisfaction means a lot to us, and we look forward to welcoming you again soon! Sincerely, The Rivertown Buick GMC Team

December 28, 2024

As always, whenever I have my vehicles serviced at this dealership, I receive professional and courteous service. The wait time to have service completed is reasonable. The facility is modern and I always More

by Olevet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg McCart, Digital AirStrike
Dec 29, 2024 -

Rivertown Buick-GMC responded

Thank you so much for your kind words! We're thrilled to hear that you consistently receive professional and courteous service during your visits to Rivertown Buick GMC. It's great to know that you appreciate our modern facility and the reasonable wait times. We look forward to seeing you again for your next service! Sincerely, The Rivertown Buick GMC Team

December 27, 2024

Convenient and customer friendly. Staff was very helpful and straightforward about the service I received. More

by mbaker541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 28, 2024 -

Rivertown Buick-GMC responded

Thank you for your kind words! We're thrilled to hear that you found our staff at Rivertown Buick GMC to be helpful and straightforward. We strive to provide a convenient and customer-friendly experience for all our clients. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

Dec 28, 2024 -

Rivertown Buick-GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2024

I got my oil changed and set up an appointment for updates for my car. Stewart was very nice and helpful. Thank you More

by Debbieshadding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 25, 2024 -

Rivertown Buick-GMC responded

Thank you for your review! We're glad to hear you had a positive experience at Rivertown Buick GMC and that Stewart was able to assist you effectively. We appreciate your trust in us and look forward to seeing you for your car's updates. Have a great day! Sincerely, The Rivertown Buick GMC Team

December 22, 2024

They were very pleasant to work with, and very efficient with the work. They kept me well informed of the whole process. More

by jrs.services.jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart, Digital AirStrike
Dec 23, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We are thrilled to hear that you found our team at Rivertown Buick GMC pleasant and efficient. Keeping our customers informed is a priority for us. We appreciate your feedback and hope to assist you again in the future! Sincerely, The Rivertown Buick GMC Team

December 22, 2024

They are very efficient with their services, and have been servicing my trucks since 2017. They take care of everything. More

by jrs.services.jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart, Digital AirStrike
Dec 23, 2024 -

Rivertown Buick-GMC responded

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with Rivertown Buick GMC since 2017. Our team is dedicated to providing efficient service and taking care of your trucks. We appreciate your loyalty and look forward to continuing to serve you in the future! Sincerely, The Rivertown Buick GMC Team

December 19, 2024

The customer service was outstanding. I was informed about each step of the process. The service was conducted in a timely manner. More

by ruabuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Clarke, Digital AirStrike
Dec 21, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We are thrilled to hear that you had an outstanding experience with us at Rivertown Buick GMC. Keeping you informed throughout the process and providing timely service is very important to us. We look forward to seeing you again for your future automotive needs! Sincerely, The Rivertown Buick GMC Team

Dec 21, 2024 -

Rivertown Buick-GMC responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 18, 2024

Rivertown GMC had a great selection of the truck I was looking for. The sales staff was polite and very knowledgeable. More

by mmallmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalvin Felson, Kaleb Spadaro, Digital AirStrike
Dec 18, 2024 -

Rivertown Buick-GMC responded

Thank you for your kind words! We're thrilled to hear that you found a great selection of trucks at Rivertown Buick GMC and that our sales staff made a positive impression with their politeness and knowledge. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

December 14, 2024

Courteous, professional, knowledgeable, clean and comfortable environment, friendly, convenient, down home feeling, different experience, outstanding service More

by lorenzo.e.davenport23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Dec 15, 2024 -

Rivertown Buick-GMC responded

Thank you for your kind words! We’re thrilled to hear that you enjoyed a courteous and professional experience at Rivertown Buick GMC. Creating a comfortable and friendly environment for our customers is a top priority for us. We appreciate your feedback and look forward to serving you again! Sincerely, The Rivertown Buick GMC Team

Dec 15, 2024 -

Rivertown Buick-GMC responded

Hello Lorenzo, we appreciate you taking the time to leave us this feedback. We hope you have a great day!