
Rivertown Buick-GMC
Columbus, GA
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Micheal Clarke is always pleasant and easy to talk to. He always explains what the techinian did and keeps me informed of any recalls. And asks if I would to have them taken care of at the present time. He always explains what the techinian did and keeps me informed of any recalls. And asks if I would to have them taken care of at the present time. More
Had an appointment for a service for an oil change, 2 hours went by before the vehicle even got in the bay, it was 3 1/2 hours before the service and recall update was finished. Why bother having an appo hours went by before the vehicle even got in the bay, it was 3 1/2 hours before the service and recall update was finished. Why bother having an appointment option at that point. Staff was friendly and helpful, the place and bathroom was clean but waiting 3 1/2 hours for a service when you have an appointment and you’re quoted 2 hours to complete is a bit much. More
Awesome experience and Keisha did a great job of welcoming me and my daughter during the experience. They had fresh coffee and the waiting area was nice and clean. welcoming me and my daughter during the experience. They had fresh coffee and the waiting area was nice and clean. More
Have never had a bad experience with them . I called last minute wanting to have car service and Jamie was as always extremely helpful. Customer Service great. I called last minute wanting to have car service and Jamie was as always extremely helpful. Customer Service great. More
I always get excellent customer service at Rivertown Buick GMC. My favorite service advisor is Michael Clark he always keeps me informed about the status of my vehicles when I have them in for service.. Buick GMC. My favorite service advisor is Michael Clark he always keeps me informed about the status of my vehicles when I have them in for service...He is very knowledgeable, professional and caring. The service technicians perform great work on my vehicles. More