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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
266 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 266 reviews

November 07, 2023

I am very pleased with my 2023 Encore GX and the fact that I got it from Rivertown. I have been by several times and asked the employees to show me certain things on the dashboard and they were very help More

by gaston7460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey in the Service Department was so nice and helpful.
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Nov 08, 2023 -

Rivertown Buick-GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Rivertown Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Rivertown Buick GMC Team

Nov 09, 2023 -

Rivertown Buick-GMC responded

It's fantastic to hear that you had a great experience and that Jaime provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

Mike aka ZZ, took care of my vehicle and kept me updated. I even got a video of my car being serviced! That was amazing. Keep Üp the wonderful work and I will keep singing praises of your dedicated service. More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Malcom, Digital AirStrike
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Nov 08, 2023 -

Rivertown Buick-GMC responded

It's fantastic to hear that you had a great experience and that ZZ provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 16, 2023 -

Teresa responded

Thanks again.

November 05, 2023

Good service for oil change and tire rotation, Mike the advisor always does a good job! More

by Bored62@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Izzary
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Nov 07, 2023 -

Rivertown Buick-GMC responded

It's fantastic to hear that you had a great experience and that Mike provided good assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Long term customer. This dealership has always been top notch. Service staff gets you in and out and on your way. More

by jfrowe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Nov 07, 2023 -

Rivertown Buick-GMC responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 29, 2023

Rivertown is a very good place to shop for a new or used vehicle. It is a good place to have your vehicle serviced. More

by rchrd_carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 31, 2023 -

Rivertown Buick-GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Rivertown Buick GMC Team

October 26, 2023

The customer service was really good and they worked with me to get a car the same day More

by Mauricepoodie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Oct 27, 2023 -

Rivertown Buick-GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Rivertown Buick GMC Team

October 24, 2023

Been coming hear for over 10 years and have received excellent vehicle service each time. More

by jmachinjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 25, 2023 -

Rivertown Buick-GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Rivertown Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Rivertown Buick GMC Team

October 24, 2023

The guys in Service Department are Awesome and great Customer Support. I have nothing but great things to say about them!! Cheers Lamar Wagner Retired Veteran More

by Watchdogque6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 25, 2023 -

Rivertown Buick-GMC responded

We cannot thank you enough for this glowing review of our service center, Lamar! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Rivertown Buick GMC Team

October 19, 2023

When I come in for service I am treated with respect. Michael is knowledgeable and friendly. I have trust in what he says. More

by johnbstephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Digital AirStrike
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Oct 20, 2023 -

Rivertown Buick-GMC responded

John, thank you for your kind words. We feel our service department is what makes Rivertown Buick GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Rivertown Buick GMC Team

October 18, 2023

Greg, who was my Service Manager exceeded my expectations. He expedited my service and had it completed ahead of schedule. I would highly recommend your service department based on this experinc More

by swick.thegambler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 18, 2023 -

Rivertown Buick-GMC responded

I'm delighted to hear that Greg, your Service Manager, exceeded your expectations and provided expedited service, even completing it ahead of schedule. Your recommendation and positive feedback mean a lot to us. Your satisfaction is our goal, and we look forward to serving you again with the same level of excellence!

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