Back

Rivertown Buick-GMC

Columbus, GA

4.6
266 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

Directions

By Type

Showing 266 reviews

March 19, 2024

Mr. Micheal was very helpful. He kept me updated with the progress on my truck repair. More

by billyjwilson22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Mar 21, 2024 -

Rivertown Buick-GMC responded

Thank you for the kind words Billy! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 19, 2024

The friendliest people throughout the dealership from the service department to the Sales staff I interacted with More

by Qhorne1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Mar 21, 2024 -

Rivertown Buick-GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Rivertown Buick GMC Team

March 18, 2024

Great service. My sales person was very friendly and patience and helpful with me and my wife. Wonderful experience. More

by Kdowdell84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Mar 20, 2024 -

Rivertown Buick-GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 17, 2024

I was interested in a used pickup advertised for sale and after more than a month the price was reduced to what I was willing to pay. I worked with internet manager, Kevin Colangelo on the details since I w More

by Super Sport
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Mar 20, 2024 -

Rivertown Buick-GMC responded

That's fantastic to hear about your positive experience with Kevin and our dealership! We're glad that Kevin worked with you on the details and that the price was reduced to what you were willing to pay. It's great that the transaction went smoothly, and the truck was detailed and ready for you when you arrived. We appreciate your recommendation and look forward to serving you again in the future. Safe travels!

March 16, 2024

They are courteous,very helpful and attempt to solve any vehicle issues. I will return for service More

by doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike service
Mar 19, 2024 -

Rivertown Buick-GMC responded

Thank you so much for your review! Happy customers are our goal and our mission at Rivertown Buick GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Rivertown Buick GMC Team

March 15, 2024

Great service check engine light came back m while I was driving got an appointment within an hour, dropped it off service rep.semt hos contact information via text, next morning received a text at 10:15 my More

by Jw126407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart Freybea
Mar 18, 2024 -

Rivertown Buick-GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Rivertown Buick GMC Team

Mar 19, 2024 -

Rivertown Buick-GMC responded

That's excellent to hear! We're glad that you had a great service experience and that our team was able to promptly address the check engine light issue. We strive to provide efficient and convenient service, and we're pleased that we could get your vehicle ready for you quickly. We're here to ensure your satisfaction with our services!

March 15, 2024

Took my car in because AC suddenly stopped blowing cold. The part had to be ordered so I brought the car back two days later. Repairs were made and my AC is working properly. The warranty covered it. More

by felishavirgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Mar 26, 2024 -

Rivertown Buick-GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Rivertown Buick-GMC responded

Thank you for your visit. Please contact me if there is anything I can do to make your next visit even better! Robert Geary, General Manager rgeary@RivertownAutomall.com

March 14, 2024

Mr. Clark is a great service man. He prompt, and straightforward. He’s always on top of everything! More

by s3opssgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clark , Digital AirStrike
Mar 15, 2024 -

Rivertown Buick-GMC responded

Thank you for the awesome feedback! You're right, Mike is an excellent service team member and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Rivertown Buick GMC Team

Mar 16, 2024 -

Rivertown Buick-GMC responded

That's wonderful to hear! We're glad that Mr. Clark provides you with great service and is prompt, straightforward, and always on top of everything. We're here to help and ensure your satisfaction with our services.

March 12, 2024

I took my truck in for oil change and tire rotation. Great help from Michael. Very helpful More

by donald1800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 14, 2024 -

Rivertown Buick-GMC responded

We're delighted to hear that Michael provided you with great help during your visit for an oil change and tire rotation! Providing helpful and efficient service is our priority, and we're glad that Michael was able to assist you effectively. Thank you for your kind words. We appreciate your business and look forward to serving you again!

March 11, 2024

The employees are pleasant as is the waiting area. I was not satisfied with the work on my car. Had the inside air filter replaced previously and afterward had a noise in the air conditioner compresso More

by Bbrid90057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Mar 26, 2024 -

Rivertown Buick-GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Rivertown Buick-GMC responded

Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Robert Geary, General Manager rgeary@RivertownAutomall.com

...
13
...