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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
314 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 314 reviews

August 24, 2024

Everyone is very nice respectful. You are greeted with a smile as soon as you walk in the door. Best experience at an ever. I have been there multiple times and I have never had a bad More

by kimberlydubose26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Aug 27, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review, Kimberly! We at Rivertown Buick GMC are thrilled to hear that you have had such positive experiences with us consistently. It’s our goal to provide a welcoming atmosphere and exceptional service, and we're glad that you felt this during your visits. We appreciate your loyalty and look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

August 23, 2024

I recommend River Town dealer, they are very professional, they help the client to have all their expertise. More

by Mariluz Castillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holden Benoit, Digital AirStrike
Report | Print
Aug 24, 2024 -

Rivertown Buick-GMC responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2024

I've been going to Rivertown Buick for quite a few years. I own three Buicks and I take all of them there for service. I have the same advisor Mike and he is very diligent in keeping up with the needs of my More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Aug 23, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review, Cheryl! We're so glad to hear that you've been coming to Rivertown Buick GMC for years and that Mike has been attentive to the needs of your Buicks. Your recommendation means a lot to us! We look forward to continuing to provide you with great service. See you next time! Sincerely, The Rivertown Buick GMC Team

August 20, 2024

Great service and excellent salesperson. Tim was awesome. Will recommend all my friends to come here More

by kboldink
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Newsome, Digital AirStrike
Report | Print
Aug 22, 2024 -

Rivertown Buick-GMC responded

Thank you for the wonderful review! We’re thrilled to hear that you had a great experience with our team and that Tim provided excellent service. Your recommendation means a lot to us at Rivertown Buick GMC. We look forward to welcoming your friends in the future! Sincerely, The Rivertown Buick GMC Team

August 19, 2024

All around good reliable people great service and fast I will recommend anyone to go there and was so nice to me More

by glenn.turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart fry Burger
Report | Print
Aug 21, 2024 -

Rivertown Buick-GMC responded

Thank you so much for your kind words, Glenn! We appreciate your recommendation and are thrilled to hear that you had a great experience with the team at Rivertown Buick GMC. Your support means a lot to us, and we look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

August 19, 2024

Effective, efficient, honest & thorough. Reasonable with my time & quick with helping to identify the issues. More

by Kiara G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart. , Digital AirStrike
Report | Print
Aug 21, 2024 -

Rivertown Buick-GMC responded

Thank you, Kiara! We truly appreciate your fantastic feedback about your experience at Rivertown Buick GMC. We're glad to hear that our team was effective, efficient, and thorough in addressing your needs. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

August 18, 2024

Flawless! From the time I pulled up to the text showing the inspection and then finishing with great customer service from Gary. My first GMC purchase and I ca More

by Andy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe Gary, Digital AirStrike
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Aug 21, 2024 -

Rivertown Buick-GMC responded

Thank you for your fantastic review, Andy! We're thrilled to hear about your flawless experience with Rivertown Buick GMC and that Gary provided you with excellent customer service. We appreciate your trust in us for your first GMC purchase and look forward to serving you for many years to come. Don’t hesitate to reach out if you need anything in the future! Sincerely, The Rivertown Buick GMC Team

August 14, 2024

mike was awesome, they also did a full service on my truck in less time than it took to just do the oil last time. Mike kept me up to date in between my doctors and was ready to send someone to get me i More

by whatslove07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Digital AirStrike
Report | Print
Aug 14, 2024 -

Rivertown Buick-GMC responded

Thank you so much for your kind words! We're thrilled to hear that Mike provided you with such excellent service and that your truck was serviced promptly at Rivertown Buick GMC. We always strive to keep our customers informed and satisfied. We appreciate your support and look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

August 13, 2024

Always have been nice and helpful. Keep you in the loop for taking so long to get truck fixed. More

by acgoodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. McCart, Digital AirStrike
Report | Print
Aug 14, 2024 -

Rivertown Buick-GMC responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you found our team at Rivertown Buick GMC nice and helpful. Keeping you informed during the repair process is important to us. We look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

August 13, 2024

The service department is absolutely unprofessional and customer service doesn't exist there. They are bad at communicating with each other and the customer. More

by XH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven, Mike
Report | Print
Aug 16, 2024 -

Rivertown Buick-GMC responded

XH, Thank you for your feedback about the lack of communication, this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so that similar situations can be addressed and prevented on future visits. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Robert Geary General Manager rgeary@RivertownAutomall.com

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