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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
307 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 307 reviews

January 20, 2025

I walked in and said I needed oil, filter change and had contacted them via internet last night. Lisa at her desk said , “ How about today ? There’s only one car ahead of you! So I did!!The wait time hardly More

by kinh56@ Bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. - Lisa ( I had not worked with her before)
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Jan 21, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Rivertown Buick GMC, especially with Lisa’s prompt assistance. It's fantastic to know that your oil and filter change was quick and convenient. We appreciate your feedback and hope to see you again for any future service needs! Sincerely, The Rivertown Buick GMC Team

January 18, 2025

Prompt service. Oil change didn't take a long time for a weekend appointment. Excellent customer service. More

by dorothyhale25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Jan 19, 2025 -

Rivertown Buick-GMC responded

Thank you for your review! We’re thrilled to hear that you had a great experience with your oil change at Rivertown Buick GMC. Our team strives to provide prompt and excellent customer service, and it’s wonderful to know we met your expectations. We look forward to serving you again soon! Sincerely, The Rivertown Buick GMC Team

January 18, 2025

Stopped by to see about getting my oil changed the day before scheduled. Service advisor warmly checked availability. Completed the work in 30 minutes. More

by rollietribe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady, Digital AirStrike
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Jan 19, 2025 -

Rivertown Buick-GMC responded

Thank you for sharing your experience! We’re thrilled to hear that our service advisor was able to accommodate your request for an oil change and complete the work in a timely manner. At Rivertown Buick GMC, we strive to provide efficient and friendly service to all our customers. We look forward to seeing you again for your next maintenance visit! Sincerely, The Rivertown Buick GMC Team

January 17, 2025

Mike helped fix my problem and made it easy for me to get my vehicle fixed More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Digital AirStrike
Report | Print
Jan 18, 2025 -

Rivertown Buick-GMC responded

Thank you, Lori, for your wonderful review! We’re delighted to hear that our team helped resolve your issue and made the vehicle repair process easy for you. At Rivertown Buick GMC, we strive to provide great service, and we hope to assist you again in the future! Sincerely, The Rivertown Buick GMC Team

January 15, 2025

Jamie did a great job helping me. Very nice, friendly, knowledgeable and professional. Great resource. More

by Burnis Breland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Stitcher, Digital AirStrike
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Jan 16, 2025 -

Rivertown Buick-GMC responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Jan 16, 2025 -

Rivertown Buick-GMC responded

Thank you, Jamie! We appreciate your kind words about your experience at Rivertown Buick GMC. We're thrilled to hear that Jamie provided you with excellent service. We look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

January 15, 2025

The People at Rivertown GMC are superb! ! I Recommend this dealership to everyone! They are professional and knowledgeable! More

by Andrea78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jan 16, 2025 -

Rivertown Buick-GMC responded

Thank you so much for your wonderful review! We appreciate your kind words and are thrilled to hear that you found our team at Rivertown Buick GMC to be professional and knowledgeable. Your recommendation means a lot to us! We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

January 15, 2025

Been doing business here for years. Last 4 vehicles were purchased here. Service writer is Michael (Zizi) Clarke. Best in the business. Always has a smile, friendly, knowledgeable a More

by Monicay317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clarke, Digital AirStrike
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Jan 16, 2025 -

Rivertown Buick-GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you've been a loyal customer of Rivertown Buick GMC and that Michael has consistently provided you with excellent service. We truly appreciate your kind words about our team. We're committed to keeping our customers happy, and we look forward to continuing to serve you for many more years to come! Sincerely, The Rivertown Buick GMC Team

January 10, 2025

Pay for a full service oil and tire rotation, tire pressure is wrong. Fluids were not topped off. Very unsatisfactory. More

by Vaughn4856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service technician, Digital AirStrike
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Jan 14, 2025 -

Rivertown Buick-GMC responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to your recent service visit. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert Geary General Manager rgeary@RivertownAutomall.com

January 09, 2025

Dedicated staff super friendly and good follow thru I would recommend their service to anyone More

by rnilespp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jan 10, 2025 -

Rivertown Buick-GMC responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

January 08, 2025

Been doing business there for years. Great place to go. Very professional service . Purchased several new vehicles at this place and continue to come back More

by b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike at service and Stacie at sales department
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Jan 09, 2025 -

Rivertown Buick-GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you’ve had a positive experience with Rivertown Buick GMC over the years. It’s our goal to provide professional service and we’re glad to see that reflected in your visits. We look forward to assisting you with your future vehicle purchases! Sincerely, The Rivertown Buick GMC Team

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