Back

Rivertown Buick-GMC

Columbus, GA

4.6
266 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

Directions

By Type

Showing 266 reviews

November 15, 2024

Great and very professional place of business. I’ve had my Buick Encore for over a year and I must say I’ve been very satisfied. Thank you All and special thanks to Mike Clarke! More

by Keikolabrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clarke , Dalvin Felson, Digital AirStrike
November 15, 2024

Customer service was excellent. Wait time wasn't long at all. I would definitely be going back. More

by rthomas2091
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
ZZ
November 12, 2024

Kevin was awesome. He was very responsive and fast! He worked to get the best deal. More

by Lauralfaulk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 13, 2024 -

Rivertown Buick-GMC responded

Hello, thank you for your kind review; we are happy to pass along your comments to Kevin here at Rivertown Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2024

Very professional service and great follow-ups on all questions or concerns. I would recommend More

by Laneadunn25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg , Digital AirStrike
Nov 13, 2024 -

Rivertown Buick-GMC responded

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

November 08, 2024

Friendly, knowledgable sales staff and very helpful finding just the vehicle I was looking for. More

by JB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Burton
Nov 09, 2024 -

Rivertown Buick-GMC responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2024

The entire staff is knowledgeable and helpful from the time you walk til driving away! More

by bblackwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Nov 11, 2024 -

Rivertown Buick-GMC responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 07, 2024

I am happy with the services I receive at Rivertown and my Service Advisor that makes it happen every time! Thanks Jamie! More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Nov 09, 2024 -

Rivertown Buick-GMC responded

HI, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

November 06, 2024

Phenomenal and rapid service on my truck. I waited for an oil change, tire rotation, recall fix, and service that was done within about an hour! More

by robertscory74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Nov 08, 2024 -

Rivertown Buick-GMC responded

Thank you for your fantastic review! We’re thrilled to hear that you received phenomenal and rapid service for your truck at Rivertown Buick GMC. Our team works hard to ensure that our customers' needs are met quickly and efficiently. We appreciate your business and look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

November 03, 2024

I don’t know the names of the mechanic or the guy I called just trying to get an update but they are terrible! They were very rude and the 2nd time in a matter of a two to three weeks of my 23 Yukon De More

by Jhenry2813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Nov 07, 2024 -

Rivertown Buick-GMC responded

Thank you for your feedback about your experience in the service department. That should not have happened. I'd like to use your situation as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Robert Geary General Manager rgeary@rivertownautomall.com

November 01, 2024

The Sales Manager saved me. Service department has been falsely or not reporting my problems. This way some of my problems were ignored until my warranty had expired. I was read More

by Lora W. Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Digital AirStrike
Nov 07, 2024 -

Rivertown Buick-GMC responded

Thank you for bringing this to my attention. I apologize for the frustration with the service department and I am glad the Sales manager could help. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me at your earliest convenience so I can learn more? Robert Geary General Manager rgeary@RivertownAutomall.com

1
...