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Rivertown Buick-GMC

Columbus, GA

4.6
356 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 356 reviews

April 17, 2025

I was greeted by a very friend associate that took his time to make me feel welcome and showed me exactly what I have been looking for. I never felt pressured and was treated like I was the only customer More

by Cindy B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/a
Apr 17, 2025 -

Rivertown Buick-GMC responded

Thank you, Cindy, for your wonderful review! We're thrilled to hear that our associate made you feel welcomed and valued during your visit to Rivertown GMC. Providing a pressure-free experience while addressing your needs is what we strive for. We appreciate your feedback and hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

April 17, 2025

The service at Rivertown is convenient, fast professional, and I would recommend the service department there. More

by Tsage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clark
Apr 17, 2025 -

Rivertown Buick-GMC responded

Thank you for your kind words! We're thrilled to hear that you found the service at Rivertown GMC to be convenient, fast, and professional. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

April 17, 2025

They sold me a truck with a defective OnStar feature. .Took almost 2 months to correct the problem, and backed into something dented my tailgate, and scraped my right rear tail light when they were able More

by Lion-ell
Purchase Time
Recommend Dealer
No
Employees Worked With
N/A
Apr 18, 2025 -

Rivertown Buick-GMC responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Stacey Day General Manager Group 1 GMC Rivertown sday@group1auto.com

April 16, 2025

Great sales person no pressure very direct and to the point. Great negotiating honest and straight forward. More

by Ru4sterling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 16, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We appreciate your positive feedback about our sales team at Rivertown GMC. It's great to hear that you had a straightforward and pressure-free experience. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

April 15, 2025

I always know that the dealership will be clean, have friendly, knowledgeable service technicians/Michael Clark who always handle the service of my truck! More

by Delta Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clark, Digital AirStrike
Apr 16, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear that you consistently find Rivertown GMC to be clean and our service team, including Michael, knowledgeable and friendly. We value your trust in us to take care of your truck and appreciate your support. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

April 15, 2025

fast service. everyone is very friendly. good reputable service. Keep up the great work! Thanks! More

by mickieculpepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Apr 16, 2025 -

Rivertown Buick-GMC responded

Thank you, Mickie! We truly appreciate your kind words about the fast service and friendly team at Rivertown GMC. It’s our goal to provide you with reputable service, and we’re glad to hear you had a great experience. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

April 12, 2025

Very pleased with the purchase of my last 3 SUVs from this dealership, always pleasant getting service done. We recommend this dealership. More

by svenarmbrust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Apr 13, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you've had such positive experiences with your last three SUVs at Rivertown GMC. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

April 10, 2025

Michael was very helpful and understanding of what I needed to have done ✅ and completed it in a timely fashion. More

by kateyejack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Apr 10, 2025 -

Rivertown Buick-GMC responded

Thank you for your kind words! We are glad to know that Michael was able to assist you effectively and complete the work in a timely manner at Rivertown GMC. We appreciate your feedback and we look forward to seeing you again in the future! Sincerely, The Rivertown Buick GMC Team

April 04, 2025

Always on time and great service provided by people that care about you, thanks Lisa ! More

by huntermward1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Digital AirStrike
Apr 05, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team at Rivertown GMC. Lisa and the whole staff truly care about our customers, and we appreciate you recognizing their efforts. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

April 02, 2025

As I was leaving g m. c I begin to feel emotion eyes tear up feeling bless .Thank you greg for getting me back on the road again and treat with respect one thing I notice More

by Vivian Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Apr 03, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review, Vivian! We're thrilled to hear how Greg was able to assist you and make your experience at Rivertown GMC so positive. It's great to know that he provided you with the respect and honesty that we value. We're here for you whenever you need us again! Safe travels on the road with your SUV! Sincerely, The Rivertown Buick GMC Team

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