Riverton Elko GM Superstore
Elko, NV
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84 Reviews of Riverton Elko GM Superstore
Very professional Anthony Smith was the associate that helped me, very helpful and wasn't overbearing as some dealerships in Nevada can be. Will buy from here again Anthony Smith was the associate that helped me, very helpful and wasn't overbearing as some dealerships in Nevada can be. Will buy from here again More
Horrible Service I just bought a 2017 GMC, and the truck already started having problems a month into having it. Went and tried to get it serviced since we have "warra I just bought a 2017 GMC, and the truck already started having problems a month into having it. Went and tried to get it serviced since we have "warranty" on almost everything and the people there gave us such a hard time about everything, attitudes sucked, their lack of hospitality, horrible and just the over all of trying to get anything fixed was a nightmare. Waited almost 3 weeks for them to get a part in( axle boot) and then 4 days for them to put it on when it should have been done that day like they promised. I wish we had another option in Elko because I dread if I every have to go back :( More
Awesome Riverton motors elko, went out of there way to get me approved and into the vehicle i wanted for my wife. Salesman Jacob Boulette was very polite and Riverton motors elko, went out of there way to get me approved and into the vehicle i wanted for my wife. Salesman Jacob Boulette was very polite and great to work with. As well as busines manager Kandace Lopez was awesome to work with. More
in a hurry but need it done! Elaine was great! She got my information and got me taken care of! The shop guys were quick and honest with me and I love that. I will always get my o Elaine was great! She got my information and got me taken care of! The shop guys were quick and honest with me and I love that. I will always get my oil changed here because of the service I got- probably a lot more too!"|" More
Great service!!!!! We had the most memorable buying experience ever! Impecabale service. We can't say enough good things about our buying experience. Our salesperson was We had the most memorable buying experience ever! Impecabale service. We can't say enough good things about our buying experience. Our salesperson was amazing with the knowledge he had about the vehicle as well as being great about our needs we needed in a new vehicle. Will definitely be buying from them again!! More
Great experience Everything went smooth got a great deal and salesmen were great. Everyone was really friendly. Even when original salesman was busy I had 2 others hel Everything went smooth got a great deal and salesmen were great. Everyone was really friendly. Even when original salesman was busy I had 2 others help me from the beginning. More
They have done it right Very pleased with my new Acadia All Terrain. The salesman was able to get the exact vehicle that I wanted. Things went very smoothly. Recommend these Very pleased with my new Acadia All Terrain. The salesman was able to get the exact vehicle that I wanted. Things went very smoothly. Recommend these folks. More
Victim of Misrepresentation Paperwork signed and you drive home and over two months later you discover that the dealership want the vehicle back. Now your out of a down payment Paperwork signed and you drive home and over two months later you discover that the dealership want the vehicle back. Now your out of a down payment because now the dealer wants mileage 30-.35 per mile for the usage of the vehicle minus from the down payment. You sell your only vehicle and left holding the bag . How can a local dealership make a serious mistake not good business practice. Don't be a Victim of false/misleading representation Don't recommend buying from this dealership. Bill P and his and his team sales, finance were clearly dishonest and unprofessional. More
Do not buy from here Shopping around for two 2016 vehicles. Got initial quotes from multiple dealers, including Riverton. They were not Best Price but decided to go back Shopping around for two 2016 vehicles. Got initial quotes from multiple dealers, including Riverton. They were not Best Price but decided to go back and give them a final chance, you know, buy local, right? As soon as the Sales Mgr saw the "other" quotes, he literally threw the paperwork back at me and said "you better go buy from them. They're not supposed to sell like that and if you get those prices I will give you 100 bucks". I hope he was serious about that because I do have solid quotes. Supremely unprofessional - I do not recommend anyone buying from here. More
Tried to buy a vehicle with them, got the runaround instead Contacted Riverton salesman regarding buying an SUV they had in stock. Described my trade in vehicle, sent vin # and pics. Made the half day drive t Contacted Riverton salesman regarding buying an SUV they had in stock. Described my trade in vehicle, sent vin # and pics. Made the half day drive to their dealer. Explained all of this in advance as my time was very limited. Showed and and loved the vehicle they had for sale. Was offered an insulting much lower value for my vehicle than quoted over the phone. I understand they need to see the vehicle in person, but numbers should have been more accurate before they wasted my entire day! I was lied to. I have relatives in upper GM management and this bad review is only the start of my complaining. Serious management issues and a cavalier approach to a potential customer that just spent a day wasted on a bad faith deal. More