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Riverside Volkswagen

Riverside, CA

4.5
161 Reviews

8330 Indiana Ave.

Riverside, CA

92504

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161 Reviews of Riverside Volkswagen

February 17, 2023

This dealership made my process a lot more easier when my lease was up, I decided to purchase my lease vehicle which this process can be stressful, but Raymond Block, Ray Porrero and Gill made things a very More

by Gidget06850
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Block, GIll and Ray Porrero
Feb 23, 2023 -

Riverside Volkswagen responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

January 29, 2023

The people in the service department are very polite and helpful and have always done a good job with my car. They are very cooperative with the time That you need to come in More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 01, 2023 -

Riverside Volkswagen responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

January 22, 2023

Great service center, James Rocha professional, very knowledgeable, made my service experience great ! I will definitely will recommend Riverside Voltswagan! More

by Larrycervantez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
Jan 25, 2023 -

Riverside Volkswagen responded

I cannot thank you enough for your wonderful review of Riverside Volkswagen and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

December 17, 2022

They are detail oriented and very picky. I appreciate the attention to detail. Thank you More

by germany1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
Dec 21, 2022 -

Riverside Volkswagen responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

December 16, 2022

Changing my review from 6 years ago. They tricked me lied to me. I went to trade in my 2021 Passat for a bigger car. they came to me with a over 500 dollar payment. I told them no, they More

by georgejefferson38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
too many to name
Dec 21, 2022 -

Riverside Volkswagen responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

November 10, 2022

James, Shao, and crew did an amazing job for us. James followed up a few times and we felt like he really cared about the job he was doing for us. Riverside Volkswagen is amazing! Thank you! More

by Bwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Shao, Oscar
Nov 15, 2022 -

Riverside Volkswagen responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

October 27, 2022

We are very please with the service Volkswagen at Riverside gives us. They are very professional and always make you feel welcome. If you happen to stop by ask for Jon Makarounas he listens to what y More

by Israel Perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Makarounas
Nov 01, 2022 -

Riverside Volkswagen responded

We cannot thank you enough for your wonderful review of Riverside Volkswagen and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

January 28, 2021

Wonderful service! Nicest personnel! Service man placed my lost dollar that I dropped in my car months ago and forgot about on my seat! Very honest good people work here! I bought my car here and I have be More

by candydiamondgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Sedgwick
Feb 02, 2021 -

Riverside Volkswagen responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

January 21, 2021

Riverside Volkswagen is Exceptional. They always take Excellent care of me. Very professional, efficient, and knowledgeable. It’s a family atmosphere, they know me and and always take time for me. More

by SherriB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Janice
Jan 26, 2021 -

Riverside Volkswagen responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

January 18, 2021

Buying a VW GTI. Everyone at the dealer was very professional. It was a great experience. Both manager and seles folks we’re great thanks More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
Jan 21, 2021 -

Riverside Volkswagen responded

Mario, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

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