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Riverside Volkswagen

Riverside, CA

4.8
153 Reviews

8330 Indiana Ave.

Riverside, CA

92504

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153 Reviews of Riverside Volkswagen

October 28, 2018

Great Service This trip was for an oil change. I was in and out with a car wash to boot in one hour. I have used the service department twice now and bot were great More

by My 2015 vw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlen Casillas
Nov 05, 2018 -

Riverside Volkswagen responded

We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Richard Michaelson - Owner- rmichaelson@riversidemetro.com

October 07, 2018

Great customer service!! Great experience and exceptional customer service. Everyone worked very hard to get me to a price that I was comfortable with and in assisting me in g More

by Laura@76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agustin Gomez
Oct 15, 2018 -

Riverside Volkswagen responded

Laura, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Regards, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

September 15, 2018

regarding "Use Caution" review This is a update to the review that I posted yesterday titled USE CAUTION. After a phone conversation with the owner of Riverside VW I am changing m More

by ordinary people
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Michaelson
Sep 16, 2018 -

Riverside Volkswagen responded

We're pleased that our team was able to turn things around for you. Thanks for your updated review! Regards, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

August 30, 2018

Great! Fantastic! Best first time experience for my son!! Would highly recommend you all! Thank you Kade and the rest of the staff for everything you did More

by Mylife2!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kade (don’t remember other 2 sorry )
Sep 02, 2018 -

Riverside Volkswagen responded

Thank you so much for giving us an opportunity to work with you and your son! We hope to see you in again! Regards, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

March 24, 2018

DARRELL WILSON EXCELLENT I can not say enough about the positive experience we had DARRELL and his team was excellent I will be back again and will be telling everyo More

by Hamp1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DARRELL WILSON
Apr 06, 2018 -

Riverside Volkswagen responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

March 13, 2018

Great experience They made us feel comfortable and worked with us to seal the deal. Everyone is friendly and professional. If you’re looking to purchase a Volkswagen y More

by Jedi321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Apr 06, 2018 -

Riverside Volkswagen responded

Jedi321, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

March 08, 2018

great service had the car i wanted at the price i needed - speedy process - great car -exactly what I wanted - thanks Augie for your assistance on getting this comp More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agustin Gomez
Apr 06, 2018 -

Riverside Volkswagen responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

January 15, 2018

Best car buying experience I have ever had! I came to the dealership today with no intentions of purchasing yet. Carlos approach to myself in my teenage daughter and I felt comfortable immediat More

by LaceyMae01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos, Sammers
Apr 16, 2018 -

Riverside Volkswagen responded

Thank you for your great review! We're glad to have Carlos on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

October 26, 2017

The worst experience Their dealer website is never updated with correct inventory. They quoted me on a car and when I went to do a test drive the car wasn't even there. Th More

by Amado Landin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tiffany
October 16, 2017

Purchasing a new vehical This was the best car purchase experience I have ever had and I have probably bought about 10 cars. Raymond my salesman was awesome, honest straightfo More

by Abbey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond
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