Riverside Toyota

Oil change Pleased that I could get a Saturday appt for my granddaughter who was home from college for the weekend. Work was performed in a timely manner. Pleased that I could get a Saturday appt for my granddaughter who was home from college for the weekend. Work was performed in a timely manner. More

Great customer service Riverside Toyota is great. My customer experience was short and quick. With a knowledgeable service staff and manager. Clyde Sanders was an excellent Riverside Toyota is great. My customer experience was short and quick. With a knowledgeable service staff and manager. Clyde Sanders was an excellent help in helping me with decisions regarding my vehicle service. I will return to Riverside for all my services due to your competent service staff and the excellent maintenance I received. Thanks for everything. More

Service at Rome Riverside Toyota These folks are always kind and courteous. Pete took care of both my wife's Sienna and my Toyota as well. Service was spot-on as was the quality o These folks are always kind and courteous. Pete took care of both my wife's Sienna and my Toyota as well. Service was spot-on as was the quality of workmanship and parts. Plus, I always get a personal cheerful greeting from beginning to a cheerful smile with a pleasant conversation at the service payment center. These folks are all like family, that is if your family is both polite and well-mannered. We all have a black sheep, we don't like talking about, I know...but theirs must work across the street. They are all great people! Pete's like my little brother, always energetic! Clyde to me is like my wise Dad. He always get's the work done that needs to be done and doesn't oversell you on doing more than what's needed. You can trust him and all of his workers. Hey, every family is looking to save money. So, it's much appreciated to receive a discount Toyota service dealership coupon a couple times a year to save a couple bucks. Like me, these folks want your car to run right and to keep your family safe. Overall, Rome Riverside Toyota is a great dealership for your auto's service and mine as well. More

General service and oil change! Service had me in and out! It is such a hassle when you have to wait a king time. I enjoy doing business with rome Toyota. Service had me in and out! It is such a hassle when you have to wait a king time. I enjoy doing business with rome Toyota. More

1st Service on 2 New Toyotas Scheduled my 6 month/5000 mile appointment for both vehicles over the phone. Vehicles were taken back as soon as we arrived. My wife and I waited in t Scheduled my 6 month/5000 mile appointment for both vehicles over the phone. Vehicles were taken back as soon as we arrived. My wife and I waited in the waiting room for services to be completed. Had no issues with the wait time or the servicing. More

Experience Other than finding out there was a major problem with my Chevy Traverse that I was trading in it was an good experience even though I usually HATE the Other than finding out there was a major problem with my Chevy Traverse that I was trading in it was an good experience even though I usually HATE the process More

Very friendly. Very quick service I was met with a smile and was given prompt service. I had a short waiting period while my car was serviced. The young lady that took care of my car w I was met with a smile and was given prompt service. I had a short waiting period while my car was serviced. The young lady that took care of my car went over the maintenance check list with me so I knew the status of my car. Very pleased with my experience. More

Totally unsatisfactory My oil change and tire rotation took an hour, forty-five minutes! What was the point of the advanced appointment requirement. During my oil change and My oil change and tire rotation took an hour, forty-five minutes! What was the point of the advanced appointment requirement. During my oil change and tire rotation, the technician took it upon himself to rifle through the glove compartment leaving several items on the floor. Finally, after the bill was paid and the scheduler gave me my car back, I discovered as I was driving away, the digital speed and odometer display had been deactivated. When I brought it to the attention of the young man, he pushed some buttons and declared it “restored.” After driving less than 30 feet, I discovered that it had not been restored. So, I had to back up, again and engage the young man to do a second time what he told me he did the first time. I my line of work, I would be fired on the spot for such poor service. I do not understand how they can be a successful business and thrive by treating customers like they treated me. I will not be back. More

Very good service Very good location handy for me in the service center is very good knowledgeable people working there and I appreciate them very much finished my serv Very good location handy for me in the service center is very good knowledgeable people working there and I appreciate them very much finished my service timely manner and I appreciate that very much you don’t get service like that in this day and time thank you very much! More