Riverside Toyota

Knowledgeable salesman warm staff knowledgeable salesman Could not ask for a better experience in purchasing a car. Salesman was on top of his game. Was treated excellently and had all questions answered. Could not ask for a better experience in purchasing a car. Salesman was on top of his game. Was treated excellently and had all questions answered. More

Awesome service Luke was totally awesome. We will recommend him to all of our friends & family. We will be back for our future purchases.We love Toyota. Luke was totally awesome. We will recommend him to all of our friends & family. We will be back for our future purchases.We love Toyota. More

Best Saleman Ever I bought a new Camry from Mr. Wood. He was super nice and respectful. This is the third time I have bought a new vehicle from him and I will continue I bought a new Camry from Mr. Wood. He was super nice and respectful. This is the third time I have bought a new vehicle from him and I will continue to buy from him. Even though I was a pain and hassling him. He was very accommodating the whole time. I will recommend Mr. Wood every time. More

Excellent Experiance When I came to the dealership. I did not expect to trade my car in, but i had my eye set on the new Toyota rav4. But I got the exact car I wanted. The When I came to the dealership. I did not expect to trade my car in, but i had my eye set on the new Toyota rav4. But I got the exact car I wanted. The salesman was wonderful. It was the happiest moment of my life. I will definitely recommend my salesman Luke Wood. If I ever decide to trade my car in I will definitely go back to Luke Wood at Toyota Riverside More

Service Awesome service. The coffee was great. And the lounge was very comfortable. Clyde and Corey are awesome. I enjoyed the entire process in getting my Awesome service. The coffee was great. And the lounge was very comfortable. Clyde and Corey are awesome. I enjoyed the entire process in getting my car serviced today More

Great experience Austin our sales person was great. He spent plenty of time with us, answered our questions and was very patient as we tried to make our decision! Heat Austin our sales person was great. He spent plenty of time with us, answered our questions and was very patient as we tried to make our decision! Heather who did our financing work was a delight and made the process easy and much less painful! They were both wonderful! More

Great customer service I had been searching every used car website i could find on the internet, for a particular model truck that had ALL the features I wanted. I looked at I had been searching every used car website i could find on the internet, for a particular model truck that had ALL the features I wanted. I looked at over 500 vehicles. I finally got to the point of either ordering a brand new model,( which I didn't want to do) or settling for something close to what I was looking for. I came across a truck that was everything I was looking for EXCEPT the one thing that was most important to me, a long bed. Loved everything about it except for that. So I made a deal with Riverside, and sent them a $1000.00 deposit, which I was told was NOT refundable. I was fine with that, cause I knew I was going to pick that truck the following weekend. The very next day, I accidentally stumbled across the EXACT truck I had been looking for for 3 months! I called my salesman, Justin and told him my situation. He was understanding, knowing that I really wanted the long bed, and that I was "settling" for the truck he had. He got with his used car manager and they got it worked out to refund 100% of my non refundable deposit! I even offered to send them SOMETHNG for their work and the fact that they took the truck off the market for a day or two. They would not let me pay anything! I'll certainly be recommending that dealership to anybody I hear, looking for a vehicle! More

Amazing experience, great people, outstanding service. I bought my 3-year old Avalon from Riverside Toyota at Rome. I am very pleased with my shopping experience and recommend this dealership to everyone. I bought my 3-year old Avalon from Riverside Toyota at Rome. I am very pleased with my shopping experience and recommend this dealership to everyone. Great people! I found a very good priced mint condition Avalon on their Website – it was the best deal in 100 mile radius from where I live. Two months later it is still the best deal on the market! I talked to Chris Kirk, the sales agent, over the phone and scheduled my visit. Even though I had to drive two and a half hours, it was worth every mile! Chris was very helpful, knowledgeable, polite and not pushy. He laid out the details and let me make the decision. He was able to address my every concern and he was really nice about it (even though I was kinda picky). I worked with Heather on financing part of it. She was able to get me a very competitive interest rate (as good as my bank pre-approved me for). Of course, I had to negotiate but Chris and Heather made this process very pleasant. They even took care of some minor wares and tears for free just to keep me happy (that are more or less normal on a pre-owned vehicle). Dennis at the service department replaced several interior parts and fixed few stains on the leather seats. I am a very happy camper driving my awesome certified Toyota Avalon! Riverside Toyota is an A++++++ dealership. Thank you! More

I usually change my own oil but, wow! This was the fastest oil change that I have ever had a Toyota Dealer. Bill was very friendly. I also had a problem with my clutch making a terrible sound upon dep fastest oil change that I have ever had a Toyota Dealer. Bill was very friendly. I also had a problem with my clutch making a terrible sound upon depression; two other Toyota Dealerships couldn't diagnose but Bill knew exactly what it was. He explained that it was a simple clutch bushing adjustment and lubrication. Right on. I wish I lived in Rome because I would be very happy to take my car here for regular service. Thanks Bill! More

I had trouble getting my paperwork for my tag from the dealership so I could pay the taxes and get my tag in Alabama. The lady in charge of sending the information did not listen to me, and I had to take dealership so I could pay the taxes and get my tag in Alabama. The lady in charge of sending the information did not listen to me, and I had to take 1/2 day off work to go and get the paperwork to the correct place. The manager, Biff, was rude, and the other manager, John, was even worse. I admit to being upset, but really, after 2 weeks the paperwork should have been at the courthouse. No service after the sale, apparently. More