Riverside Toyota
Rome, GA
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Best customer service around I have been a customer here for many years. Shae, in the service dept. knows how to treat customers and take care of our vehicles. I have been a customer here for many years. Shae, in the service dept. knows how to treat customers and take care of our vehicles. More
Oil chg Dustin assisted me with getting my car in for a oil change. I needed a ride back to work and a pick up from work to get the job done. Excellent serv Dustin assisted me with getting my car in for a oil change. I needed a ride back to work and a pick up from work to get the job done. Excellent service!! More
Easy to deal with. We enjoyed Don Davis, our sales contact. We made an offer, he countered twice and we reach a deal we could live with. Once the deal was made the time We enjoyed Don Davis, our sales contact. We made an offer, he countered twice and we reach a deal we could live with. Once the deal was made the time we spent in the dealership was limited. Most of our time was spent learning stuff about how to operate a car smarter than us. Nice deal from nice folks. More
Vehicle service Shay Wynn is first class. She knows her stuff and helps you manage all your service needs. All the sales staff are friendly and helpful. Shay Wynn is first class. She knows her stuff and helps you manage all your service needs. All the sales staff are friendly and helpful. More
Toyoto air bag recall Dealer did good job with quick turnaround time. Staff was very courteous and accommodating. I've used this shop many times and have always been happ Dealer did good job with quick turnaround time. Staff was very courteous and accommodating. I've used this shop many times and have always been happy with them. More
No customer service Day after purchase of new rav4 I decided I didn’t like the all black rims. Asked if they could swap the rims out, even from a used vehicle. They took Day after purchase of new rav4 I decided I didn’t like the all black rims. Asked if they could swap the rims out, even from a used vehicle. They took all of 15 seconds to “see what we can do “. Then came back with “sorry we can’t do anything from this end”. Made me feel like I had requested something totally unheard of. So I guess everything is fabulous until you sign in the dotted line then you’re SOL. Bad thing was my sister was going back to purchase a new Camry but will not be back due to poor customer service. I’m sure other dealership would have worked with their customer on something soooooo simple to keep their business and good name. I drove over 2 hours to buy from this dealership due to good reviews but I will be sure to tell everyone I know not to go there. Everyone I talk to says it was ridiculous for them not to fulfill such a simple request. Well Riverside, I hope your decision was worth it. More
Great! Tedd was really helpful, and gave us a good deal! Everything went smoothly, and he really made it easy for us. We stayed shorter than I expected. Tedd was really helpful, and gave us a good deal! Everything went smoothly, and he really made it easy for us. We stayed shorter than I expected. More
First Car. Just purchased my first car. Tedd Long made it super easy and didnt push for anything, he let the car talk for itself. He explained everything and mor Just purchased my first car. Tedd Long made it super easy and didnt push for anything, he let the car talk for itself. He explained everything and more about my new Tacoma. Would recommend to anyone! More
Fantastic Tedd was extremely awesome and worked really well with us. He never pushed and he truely card enough to help us get an awesome dependable car! I have Tedd was extremely awesome and worked really well with us. He never pushed and he truely card enough to help us get an awesome dependable car! I have had the best experience here and would recommended him to everyone! More
3rd Tacoma Purchase This is the 3rd truck I have bought from Riverside Toyota. Dealing with Tedd each time. It has been the only dealership where I have felt comfortable This is the 3rd truck I have bought from Riverside Toyota. Dealing with Tedd each time. It has been the only dealership where I have felt comfortable, each purchase there has not been any sales pressure at all. The best experience purchasing a vehicle I have ever had. Tedd and Bryan were a pleasure to work with. More