Riverside Toyota
Rome, GA
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Excellent Service Experience This was my second service experience with Riverside, and both times I received excellent Customer service and technical service. It's very convenien This was my second service experience with Riverside, and both times I received excellent Customer service and technical service. It's very convenient to be able to make an appointment; knowing that you'll be taken care of right away. Shay Winn is a gem! More
Excellent customer service Excellent service and customer service . Very friendly and timely service. Informed. Of all issues. Excellent service and customer service . Very frie Excellent service and customer service . Very friendly and timely service. Informed. Of all issues. Excellent service and customer service . Very friendly and timely service. Informed. Of all issues. More
Great service I have always received quality service from Riverside and Southeast Distributors when I had a door seal problem on my Tacoma. Shay in the service depa I have always received quality service from Riverside and Southeast Distributors when I had a door seal problem on my Tacoma. Shay in the service department is wonderful and an asset to your organization. More
Recall Repair Scheduled recall repair at 730am. Said would be ready in afternoon. Called 3 times without talking to service Rep. Left messages and no return call. W Scheduled recall repair at 730am. Said would be ready in afternoon. Called 3 times without talking to service Rep. Left messages and no return call. Went to dealership at 4pm to pick up repaired vehicle. Discovered had not even started on the repair. Had to leave for additional day before repair completed. Terrible service. Last time at this place. More
My experience I was glad to have an appt. This is something new. The service was efficient, courteous, and informed me of what was being done and needed to be don I was glad to have an appt. This is something new. The service was efficient, courteous, and informed me of what was being done and needed to be done in the future. More
Very disappointed They charged me $70.00 for a full-synthetic oil change on a 4 cylinder Scion. I could understand paying that amount for a V-8 Tundra or Sequoia, but a They charged me $70.00 for a full-synthetic oil change on a 4 cylinder Scion. I could understand paying that amount for a V-8 Tundra or Sequoia, but a Scion? Absolutely ridiculous. I’ve purchased 4 new vehicles from this dealer over the last 12 years, but thanks to their service department’s pricing policy, I’ll be looking elsewhere for my next car or truck. More
Great Buying Experience I live about 2 hours away from RIverside Toyota but it was definitely worth the drive. Had the best price on a 2018 Tacoma TRD Off-Road that I could f I live about 2 hours away from RIverside Toyota but it was definitely worth the drive. Had the best price on a 2018 Tacoma TRD Off-Road that I could find in the greater Atlanta area. I used their website to get a quote on my trade-in and to get started with the financing papework. Danielle was my salesperson and she was awsome to work with. Very low pressure environment. From the time I walked in the door to the time I was driving out with my new truck was right at 3 hours. And this was after test driving two different trucks. Great experience. I have bought 3 vehicles from 3 different Toyota dealers in the last 15 months and this was the best experience of them all. More
Awesome We recently purchased a 2018 Toyota Highlander Limited Platinum. Our salesman Austin Roberts was AWESOME!!! He made sure he could get us the exact veh We recently purchased a 2018 Toyota Highlander Limited Platinum. Our salesman Austin Roberts was AWESOME!!! He made sure he could get us the exact vehicle we wanted. The entire process was easy. We would definitely recommend Riverside Toyota to our family and friends!!! More
factory recall Shay Winn did a fantistic job, as she always does, keep up the good work. This is a great service department, one of the best I have ever used. Shay Winn did a fantistic job, as she always does, keep up the good work. This is a great service department, one of the best I have ever used. More
Tacoma purchase Very attentive and helpful staff. I chose Riverside Toyota from the great reviews, and was not disappointed. Thay worked hard to have the trucks we sp Very attentive and helpful staff. I chose Riverside Toyota from the great reviews, and was not disappointed. Thay worked hard to have the trucks we specified delivered ahead of schedule. More