Riverside Toyota
Rome, GA
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Trade In Toyota for Another Toyota I purchased a 2017 Toyota RAV4 in March of 2017 from Riverside and was very pleased with the process of my purchase and the employees who helped me. W I purchased a 2017 Toyota RAV4 in March of 2017 from Riverside and was very pleased with the process of my purchase and the employees who helped me. When I purchased the RAV4, I really wanted a Sienna Van. But at the time Riverside did not have a used one in my price range. So I kept an eye on their website and finally they had one. Just what I was looking for. I have always purchased White vehicles and the Sienna was white. Almost like it was put there on the lot for just for me. So I text the nice salesman that I dealt with on the purchase of the 2017 RAV4, explained to him what I wanted to do he said come on in and lets see if we can make this happen for you. So off on my 45 min. drive to Riverside we go. I was given a good and fair trade in and I left in the Sienna Van that I came for. And I'm loving it. I have bought and drove Toyota's since 1991 and I've never had any problems at all with any of the ones I've owned. I currently own 3 Toyota's now. 2003 Tacoma Prerunner I bought new on 2003, 2016 Tundra bought this new and now the 2014 Sienna Van. More
Every time I have the oil changed it takes 2 hours. I thought I could schedule a service to improve my wait time. My appointment was at 2:00 and to be honest I was 10 minutes late. I sat and watched and I thought I could schedule a service to improve my wait time. My appointment was at 2:00 and to be honest I was 10 minutes late. I sat and watched and it was over an hour after I arrived before they started on my truck. I left at 4:00 pm. All I scheduled was to have my oil changed and my tires rotated. This is the third time I have had to wait 2 hours for an oil change. More
Wonderful experience Thad Jolly of Riverside Toyota in Rome made our car buying experience stress free. He worked to get us the best deal he could and answered the many qu Thad Jolly of Riverside Toyota in Rome made our car buying experience stress free. He worked to get us the best deal he could and answered the many questions we had. I have never bought a car so quick and easy. We will definitely recommend to anyone. We went in for one car and left with two!! More
Excellent experience. Did what needed to be done and we were gone. I can always count on them to let me know about issues and give a solution. Did what needed to be done and we were gone. I can always count on them to let me know about issues and give a solution. More
great vehicles to drive I love Toyotas! I have a 2014 Toyota Tundra and needed an oil change and Shay in the service department assisted me. She is awesome! I love Toyotas! I have a 2014 Toyota Tundra and needed an oil change and Shay in the service department assisted me. She is awesome! More
An appointment means nothing. I made an appointment to have our airbags replaced because of a recall. Was there at 9:00 am our appointment time. I ask how long it would take and sh I made an appointment to have our airbags replaced because of a recall. Was there at 9:00 am our appointment time. I ask how long it would take and she said 4 to 5 hours. We left the car and came back at 1:50 to pick up car. When I got there they had done nothing to the car. My husband had to leave to go to work and I had to wait another hour for them to fix my car. More
Great service! For over thirty years i have depended on Riverside Toyota to keep my vehicles in good running order. The service department has always been friendly, For over thirty years i have depended on Riverside Toyota to keep my vehicles in good running order. The service department has always been friendly, and very helpful in keeping my vehicles running well, and for a fair/reasonable cost. More
Stressfree buying Doug was very patient and kind. He was laid back and gave us ample time to make a decision. He wanted us to get the car we were interested in and show Doug was very patient and kind. He was laid back and gave us ample time to make a decision. He wanted us to get the car we were interested in and showed us many cars. Austin went over, in great detail, about the car's features and was very personable. Both men were wonderful people! More
very good I had a great experience having my car serviced. It was timely and comfortable. The service people were very helpful in understanding what I needed I had a great experience having my car serviced. It was timely and comfortable. The service people were very helpful in understanding what I needed and were able to have the work completed in great time. I will return to Riverside More
Amazing customer service!! Shay always greets her customers with a smile and makes you feel like family. It is always a pleasure working with her and her team when I need servic Shay always greets her customers with a smile and makes you feel like family. It is always a pleasure working with her and her team when I need service. I would gladly wait in line to be served by Shay any time!! More