Riverside Toyota
Rome, GA
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The Best Experience ever!!!!! From start to Finish this was by far the best experience I’ve ever had buying a vehicle. From Aimee to Finance, this was just smooth and easy. Thanks From start to Finish this was by far the best experience I’ve ever had buying a vehicle. From Aimee to Finance, this was just smooth and easy. Thanks Aimee!!!! More
Excellent Friendly and knowledgeable staff that are very helpful and conduct the job in a reasonable time period. I will continue to use them. Thank you. Friendly and knowledgeable staff that are very helpful and conduct the job in a reasonable time period. I will continue to use them. Thank you. More
No hassle car buying experience I've been looking at these cars since October but wasn't exactly sure what I wanted. Decided on a Thursday night. Found what I wanted online. Filled I've been looking at these cars since October but wasn't exactly sure what I wanted. Decided on a Thursday night. Found what I wanted online. Filled out the credit app and Pam called me Friday morning. I told her what I wanted, ended up going to my credit union for financing, and Pam had the car waiting for me Friday afternoon when I got to the dealership to test drive it. Picked it up Saturday. A very quick and easy experience. More
General maintenance and warranty repairs I was skeptical at first of the new maintenance by appointment but it turned out well. I had to take my truck in for general maintenance and had a cou I was skeptical at first of the new maintenance by appointment but it turned out well. I had to take my truck in for general maintenance and had a couple of small warranty issuses. All work was throughly completed in their allotted time More
I was in and out with a new truck in three hours was great In the past it took all day to get things done lost truck I got there was the same in and out quick this was great for me and a friendly peace to do b In the past it took all day to get things done lost truck I got there was the same in and out quick this was great for me and a friendly peace to do business thank you More
Oil change I was in area, called to get oil change, they said I had to have appt. my low tire pressure light was in, I wanted to get it checked, the girl said I I was in area, called to get oil change, they said I had to have appt. my low tire pressure light was in, I wanted to get it checked, the girl said I had to have appt. to get that checked. I was at the dealer, pulled in to the bay while I was talking to her. The serviceman asked what I needed, I told him an oil change and tire pressure checked. Ther were no other customers there when I got there. He worked my paperwork up and began to service my car.. when my cat was finished, they set up another appointment for me, too far off. With me purchasing 3 cars, I feel that the service department is a no service department. I was then called the next day and a guy asked why I didn’t keep my appt. the very next day, I explained to him what happened, he cut me short an hung up. WOW!!!!! My husband took his vehicle elsewhere to have his oil changed and full service, and unless I hear different, I will also and then I am ready to change my vehicle and I may start going somewhere else because of this horrible experience. Other thing s happened, too much to type More
My Dealership of choice I have purchased 3 new Camrys from Don @ Riverside and have never been disappointed. He has always been courteous and helpful and got me my best deal. I have purchased 3 new Camrys from Don @ Riverside and have never been disappointed. He has always been courteous and helpful and got me my best deal. More
20,000 mile service staff is always pleasant, comfortable clean waiting area, prices comparable, pleasant atmosphere with amenities. No pressure staff. Have used 2 other staff is always pleasant, comfortable clean waiting area, prices comparable, pleasant atmosphere with amenities. No pressure staff. Have used 2 other Toyota dealerships in past and was not very pleased More
Awesome experience Great experience very organized very friendly staff. Will purchase from them again!!!! Sales and finanacing were awesome couldn’t ask for a greater ex Great experience very organized very friendly staff. Will purchase from them again!!!! Sales and finanacing were awesome couldn’t ask for a greater experience. Everyone we worked with was great!! More
Overall great service experience! A very pleasant experience. Everyone was courteous, everything was done in a timely manner. I was impressed, it was a much nicer experience than I hav A very pleasant experience. Everyone was courteous, everything was done in a timely manner. I was impressed, it was a much nicer experience than I have had in the past with other dealerships. This was the way service appts were meant to be. More