Riverside Toyota
Rome, GA
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Service Department I made an appointment and was in and out in 30 minutes. Staff was friendly and helpful. Waiting room was clean--free coffee, popcorn and wifi!! I made an appointment and was in and out in 30 minutes. Staff was friendly and helpful. Waiting room was clean--free coffee, popcorn and wifi!! More
Awesome experience Very helpful and knowledgeable. Went above and beyond to make sure I was taken care of. Answered every question I had. Showed me several different opt Very helpful and knowledgeable. Went above and beyond to make sure I was taken care of. Answered every question I had. Showed me several different options and let me choose which one I was comfortable with. More
Went in for 1 came out with 2 new vehicles I was on vacation. When I seen the ad for truck at Riverside Toyota. Got in touch with Karen she started working with me immediately. Work the deal o I was on vacation. When I seen the ad for truck at Riverside Toyota. Got in touch with Karen she started working with me immediately. Work the deal out on my drive home. Drove to the dealership within two hours I was driving home in my new truck. Got to talking about my wife would like to have a new vehicle. They had such a good sale going on at that time. We wound up buying her a new RAV4 Toyota. From our understanding Karen is fairly new work at this Toyota dealership. Karen and the finance department was just awesome. More
This is my 3rd car purchase from here. It’s always a pleasure to come in. Sales associates listen to your needs and the finance guys really work hard for you. Highly recommend. It’s always a pleasure to come in. Sales associates listen to your needs and the finance guys really work hard for you. Highly recommend. More
Dylan is the man! Dylan Eubanks takes great care of my car!! Great to have him on the team !! He stays on top of everything that needs to be addressed with servicing m Dylan Eubanks takes great care of my car!! Great to have him on the team !! He stays on top of everything that needs to be addressed with servicing my car. More
Oil change They changed my oil in an hour. The hot tea was nice, and my daughter loved the hot chocolate. Everyone was friendly. There was no more popcorn. They changed my oil in an hour. The hot tea was nice, and my daughter loved the hot chocolate. Everyone was friendly. There was no more popcorn. More
Attentive and informative I was concerned about the brakes on my car. Service advisor patiently listened and carefully checked everything out for me. I was grateful and impress I was concerned about the brakes on my car. Service advisor patiently listened and carefully checked everything out for me. I was grateful and impressed with his knowledge and ability to convey information. Very reassuring visit. I really like this service department. More
Regular maintenance and tire warning light Went in for routine 15,000 mile maintenance. Tire warning light was on; made an appointment to bring vehicle back in since the light didn't go out ev Went in for routine 15,000 mile maintenance. Tire warning light was on; made an appointment to bring vehicle back in since the light didn't go out even though the tire pressures were fine. Clyde, service manager, was super -- as always! The technician who greeted me and coordinated the work order was friendly, courteous, and very helpful. More
CLYDE IN SERVICE DEPT. WAS AWESOME!!!! POLITE AND ON POINT!! HE WAS THE ONE I SPOKE WITH ON THE PHONE BEFORE MAKING MY DECISION TO COME THERE AND HE WAS SPOT ON! VERY PROMPT HE KNOWS HIS BUSINESS. HE WAS THE ONE I SPOKE WITH ON THE PHONE BEFORE MAKING MY DECISION TO COME THERE AND HE WAS SPOT ON! VERY PROMPT HE KNOWS HIS BUSINESS. HOWEVER IN PARTS I WAS QUOTED A PRICE OF 225.00,AND IT COSTED ME A LITTLE OVER 285.00 LITTLE MORE THAN I WAS PREPARED FOR... BUT THAT WAS NOT CLYDES DOINGS, I APPRECIATE HIM. More
Battery Had a Coupon for $99.95 True start 84 month warranty Battery ok , Before i left i said to myself look at it ! But i just drove back home then i looke Had a Coupon for $99.95 True start 84 month warranty Battery ok , Before i left i said to myself look at it ! But i just drove back home then i looked an what do i find a true start 60 month warranty Battery , i paid right at $127 and could have gotten the same deal at North ga toyota with another coupon i had for $99.95 installed , Thought i was getting a better deal so drove the extra 7 miles there but got Stuck anyway < cause before didnt have to have appointment but now you do so i will just go to dalton sense now its the same for appointments only !!!!!!!!! More