Riverside Toyota

The price of oil change was too high. They charge over $69! Need room for improvement to welcome your customers with smiley face! The price of oil change was too high. They charge over $69! She told me when Need room for improvement to welcome your customers with smiley face! The price of oil change was too high. They charge over $69! She told me when it is done, I am going to call you but she never did until I called her! Thanks! More

Excellent Good customer service and experience. Prompt and stuck to the service schedule. Answered all questions witha a smile. Asked if there were anything qu Good customer service and experience. Prompt and stuck to the service schedule. Answered all questions witha a smile. Asked if there were anything questions regarding the service. More

Awesome service Appointment made and upon arrival was greeted by a service guy who was ready to take care of finding my problem. I did have to wait a while before be Appointment made and upon arrival was greeted by a service guy who was ready to take care of finding my problem. I did have to wait a while before being told that my Lexus problem was under warranty or I could pay $1,500 to have the work done at Toyota. Needless to say, I will return to the Lexus dealer in Chattanooga. I will not purchase a vehicle out of Rome again even though I like a Lexus. Service advisor was a young man who was very professional. More

Service Great experience and they walked me thru my air filters needed changing and set up my next appointment for service. Overall good experience with them Great experience and they walked me thru my air filters needed changing and set up my next appointment for service. Overall good experience with them More

I have a broken ankle and was told VIN# needed for appointme I have a broken ankle. Told to get VIN# for appointment after struggling out to car to get VIN# - called back for appointment and this time said noth I have a broken ankle. Told to get VIN# for appointment after struggling out to car to get VIN# - called back for appointment and this time said nothing about VIN and never asked for it. First young lady on phone also very rude and hung up on me. I never gave her any reason to hang up on me. I am very unhappy with this experience. More

The service department at Riverside Toyota did a great job, The service department was very professional, dependable and efficiently diagnosed the problem with my car, they called me back before repairing the c The service department was very professional, dependable and efficiently diagnosed the problem with my car, they called me back before repairing the car which I really appreciated and correctly repaired my car, I enjoyed working with them and will definitely return for future repairs More

Shea was pefect. Service was accurate. Shea remembered I used full synthetic oil. I always have my tires rotated and alignment checked when I have my oil changed. I Service was accurate. Shea remembered I used full synthetic oil. I always have my tires rotated and alignment checked when I have my oil changed. I asked if they could check my breaks, tire tread, and fluids since I was going on a long trip over the holiday. My car was ready in an hour and a half. More

GOOD AND FAST GOOD BUT FOUND OTHER SMALL PROBLEMS SAME RECURRING PROBLEM WITH VALVE THAT DIVERTS THE WATER TO THE NOZZLES ON THE WINDOW WASHING UNIT HAVE HAD TO REP GOOD BUT FOUND OTHER SMALL PROBLEMS SAME RECURRING PROBLEM WITH VALVE THAT DIVERTS THE WATER TO THE NOZZLES ON THE WINDOW WASHING UNIT HAVE HAD TO REPLACE THIS VALVE NOW 3 TIMES IN 4 YEARS More

Amazing group to work with!!!! Danielle was my sales person. She was absolutely amazing to work with. She listened to what I wanted to have in a new car. Ryan was very great at ex Danielle was my sales person. She was absolutely amazing to work with. She listened to what I wanted to have in a new car. Ryan was very great at explaining various money saving options that would also keep me & my new car protected longer. I would highly recommend them to anyone that is in the market for a new or used pre-certified car. More

Outstanding customer service and work. Love Riverside Toyota. Always nice and informative. Do great work. Would not hesitate to recommend others go there. Also very knowledgeable and compit Love Riverside Toyota. Always nice and informative. Do great work. Would not hesitate to recommend others go there. Also very knowledgeable and compitant in the work they do. More