Riverside Toyota

9 AM apt. Left at 10:30 I picked the wrong day of the week. Any day but Saturday would have been better. I wish that the paging system had better coverage due to not covering I picked the wrong day of the week. Any day but Saturday would have been better. I wish that the paging system had better coverage due to not covering the enter lot. More

Awful to ok I purchased a new 2013 rav4 here and I have always driven an 1 1/2 hours to have it serviced at Riverside. I went yesterday and pulled up to the door I purchased a new 2013 rav4 here and I have always driven an 1 1/2 hours to have it serviced at Riverside. I went yesterday and pulled up to the door and a young man came up and asked me if I had an appointment, I told him I never have made an appointment he told me it would be the next day before they could get to it for the oil change, I told him I drove over an hour but he didn't care. I left and went to the nearby Wal-Mart I was so upset and called the dealership and asked to speak to someone in charge a lady on the phone was very nice she told me Clyde in the service dept was out but she would have him call me. I went to the local mall and Clyde called me and told me to have my vehicle there by 1 pm and they would fit me in, a little over an hour I had my service complete. When I went to pay the last two people I dealt with were very nice. The time before this I tried to trade my vehicle for a new rav4 but I was sold a bill of goods tried to sell me an xl when I wanted an xle because of the GPS. More

Great Service and friendly service personel. You will not regret using the service dept. at Riverside Toyota. They are fantastic and always treat us great. They are fair and honest. Always inform You will not regret using the service dept. at Riverside Toyota. They are fantastic and always treat us great. They are fair and honest. Always informative and receive good advice. More

Shay in the service dept. Is awesome. Setting up appointments for oil changes is xx. When you call it takes 2 weeks to get in. Wait time for oil change is long. They do good work. But you Setting up appointments for oil changes is xx. When you call it takes 2 weeks to get in. Wait time for oil change is long. They do good work. But you will have to wait 2 weeks to get anything done. If you have an emergency lord for bid you take it in. They make you feel like they don't want your business when you don't have a appointment.. I saw it first hand when I was their last time. When an elderly woman brought her car in because her engine light come on. More

Oil change and service check Not transparent with service inspections. They are using an app to schedule services but they do not communicate actual costs to you. Do not take resp Not transparent with service inspections. They are using an app to schedule services but they do not communicate actual costs to you. Do not take responsibility for department communications. More

Excellent service by Don Davis & Riverside Auto Don Davis was excellent with us. Don Davis is recommended by us because Don is a straight shooter, doesn't hide anything and is definitely straight Don Davis was excellent with us. Don Davis is recommended by us because Don is a straight shooter, doesn't hide anything and is definitely straight forward. Don took his time and addressed his concerns with courtesy, very respectful and great attitude. His service was above and beyond. Riverside worked with us along with Don Davis to get us the best deal on our new car. Thanks Don Davis Riverside Auto Group!!! Riverside and Don was so patient making the deal, worked absolutely well in a long process and paperwork and explained everything without hiding any issues. Our experience is great and will deal with Don Davis only again God willing. Thank you Don for your outstanding expertise and working with us to get us back on the road to success. More

My experience with riverside Very friendly sales person Pam was great no complaints at all Easy to negotiate with , nice employees and nice clean dealership with great inventory Very friendly sales person Pam was great no complaints at all Easy to negotiate with , nice employees and nice clean dealership with great inventory VERY PLEASED More

Service Dept I hope the molding over door space next to the windshield is finally repaired after asking for it for the past 8 years. Otherwise service has always I hope the molding over door space next to the windshield is finally repaired after asking for it for the past 8 years. Otherwise service has always been very good. More

Fast and efficient Helpful and pleasant people check you in and explain service provided when completed. The waiting area is clean and comfortable and the free popcorn i Helpful and pleasant people check you in and explain service provided when completed. The waiting area is clean and comfortable and the free popcorn is good More

Karen rocks Karen was our sales associate and she is awesome. Great buying experience. The next vehicle I decide to buy will be from Karen at Riverside Toyota. Karen was our sales associate and she is awesome. Great buying experience. The next vehicle I decide to buy will be from Karen at Riverside Toyota. More