Riverside Toyota

Don't trust and verify My wife took our 2016 Toyota Highlander in for the 5000 mile tire rotation and informed them that she had a low tire. The service department said she My wife took our 2016 Toyota Highlander in for the 5000 mile tire rotation and informed them that she had a low tire. The service department said she was good to go. Before she got half way home the low tire light came on the dash which is a fair way from the service center. She took the car back again and told them once again and the tire was low and the treadwear was wearing down and they told her she still had about 4000 to 5000 miles left on that tire. When she left once again the tire low light came back on the dash. Again the problem was still not corrected. I would not let her drive until I had the tires replaced. I bought a new set of tires and had them check that one tire that kept getting low and with me standing there I seen as they did there was something in the tire which was the problem to start with. I took the car to have it serviced at the 25000 mile service and ask for the service manager and was told he was off but would be left a note to call me. I'm still waiting for that call. More

Great car and great service The people at the Toyota place were so nice and helpful. Don went out of his way to provide excellent service and to find me the car I wanted. I love The people at the Toyota place were so nice and helpful. Don went out of his way to provide excellent service and to find me the car I wanted. I love my car and would definitely recommend this dealership to others! More

great experience dealing with great people easy dealing with Austin did not try to hard sell but told us what we needed to know about the vehicle. Was very helpful as professional' easy dealing with Austin did not try to hard sell but told us what we needed to know about the vehicle. Was very helpful as professional' More

Appointment pre made I have always had good service from Toyota, the only thing I have to fuss about is the way they are now making appointments in advance for your next o I have always had good service from Toyota, the only thing I have to fuss about is the way they are now making appointments in advance for your next oil change. I watch my mileage to know when to have my oil change so I really don’t want to make an appointment for 6 months out...also I wasn’t asked before this appointment was made what the best time for me was. It was just made. Not great communication, when I questioned it I was told they have to make appointments for everybody that I could just call and change it. If you are making an appointment for me to actually come back...shouldn’t you ask me what’s best for me instead of just sticking me in an appointment so you can say you did it??? More

Best Toyota Service Ever I travel all over the US. I have my Toyota Tundra serviced every 5,000 miles. After using other dealers in other states, I realize the difference in g I travel all over the US. I have my Toyota Tundra serviced every 5,000 miles. After using other dealers in other states, I realize the difference in good service and great service. The service staff at Riverside Toyota are always friendly and great you with a smile. Shay and Clyde are great while checking you in. They also make sure that the repairs are going as scheduled and keep you informed of changes. When finished they explain the service to help you understand the charges. They then send you off with a thank you. Who could ask for anything more. More

Very pleased My wife & I dealt with Austin on two vehicle purchases & we were more than pleased. Austin was very helpful with finding us the vehicles we wanted. I My wife & I dealt with Austin on two vehicle purchases & we were more than pleased. Austin was very helpful with finding us the vehicles we wanted. I would recommend riverside and Austin to anyone. More

Purchasing our Highlander Thad is a great salesman. We communicated by email and he was efficient and thorough in answering all of our questions. I inquired with several Toyota Thad is a great salesman. We communicated by email and he was efficient and thorough in answering all of our questions. I inquired with several Toyota dealerships and I chose Riverside Toyota because of Thad’s responses/knowledge to all of my questions. Me and my husband had all of our questions answered before we ever officially met with Thad. Thad made our buying experience easy and smooth and we would definitely request Thad again in our future purchases. All of the staff we met at Riverside were friendly and had great customer service. I would definitely recommend Riverside Toyota. Thank you Corey and Renee Reece More

Satisfied with purchase Bought from this dealer strictly for convenience to my home. Certainly don't feel like I got the lowest available price. After 3 hours I was glad the Bought from this dealer strictly for convenience to my home. Certainly don't feel like I got the lowest available price. After 3 hours I was glad the process was finally complete. More