Riverside Toyota
Rome, GA
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Purchase Review Great dealership. Clean, comfortable, and very inviting. Aimee, our saleslady was amazing. However, they were a little short staffed, and it took a lo Great dealership. Clean, comfortable, and very inviting. Aimee, our saleslady was amazing. However, they were a little short staffed, and it took a long time to get paperwork completed. Other than that, it was a really good car buying experience. More
All staff were very helpful and made my purchase smooth! I was very impressed with Riverside Toyota! The salespeople were not at all pushy, but very helpful! They agreed to fix the scratches on the vehicle d I was very impressed with Riverside Toyota! The salespeople were not at all pushy, but very helpful! They agreed to fix the scratches on the vehicle during my purchase. Everything was smooth and easy!! They found an awesome interest rate for me that beat my bank's rate. Would definitely buy from them again. Awesome experience for my first dealership purchase! More
Service I tried to book an appointment for my two vehicles, the lady at the service department could not find my vehicles under the correct name or phone numb I tried to book an appointment for my two vehicles, the lady at the service department could not find my vehicles under the correct name or phone numbers. Then she transferred me over after she got fed up with me, transferred me over to another lady’s voicemail. Horrible, horrible service. More
Great staff!! The staff is always so helpful when I need my car serviced! Always a great experience!! Clyde you are the man! Riverside toyota for all my service nee The staff is always so helpful when I need my car serviced! Always a great experience!! Clyde you are the man! Riverside toyota for all my service needs. More
Very caring Highlander needed a replacement rack and pinion box after 240k. Work done right the first time and quickly. Shea has been looking after both Highlande Highlander needed a replacement rack and pinion box after 240k. Work done right the first time and quickly. Shea has been looking after both Highlander’s now since we bought them in ‘07 and we’ve never had reason to complain. Very competent. More
Wonderful crew of service techs. I frequently travel long distances out of state alone, for family illness. Knowing my Highlander has been serviced by Riverside gives me a l I frequently travel long distances out of state alone, for family illness. Knowing my Highlander has been serviced by Riverside gives me a lot of confidence that my vehicle will be performing well. If problems do arise, I’m confident that the vehicle will be repaired correctly the first time. Also, the service crew are always helpful when I have questions. More
Service I go on a regular basis to have my car serviced, And Shea gets right on it!!!! She is a fantastic Service Rep. She is always ready to help and alwa I go on a regular basis to have my car serviced, And Shea gets right on it!!!! She is a fantastic Service Rep. She is always ready to help and always kind!!!! More
Quick, thorough, and courteous service Riverside has consistently provided quick and courteous service. I rarely need to service my Toyota, but when I do, both the folks on the phone sched Riverside has consistently provided quick and courteous service. I rarely need to service my Toyota, but when I do, both the folks on the phone scheduling and the service manager in person are kind, patient and listen intently to my concerns and symptoms. An appointment is rarely more than a day or two away and diagnosis is rarely mkre than a few hours after the initial appointment. More
Fast, reliable service They took me in promptly and work was completed quickly and correctly. Service rep was very friendly and able to fix problem with phone setup. They took me in promptly and work was completed quickly and correctly. Service rep was very friendly and able to fix problem with phone setup. More
Easy Buying Experience Knew what I was looking for but wanted information on options of vehicle. My Salesperson, Luke, was very knowledgeable and answered all my random qu Knew what I was looking for but wanted information on options of vehicle. My Salesperson, Luke, was very knowledgeable and answered all my random questions with confidence and patience. He took time to sit with me and review all the 'extras' the car has to offer. Will definitely recommend this dealership to all my friends and family looking to purchase new and/or used car. More