Riverside Toyota
Rome, GA
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Took too long! Had an appointment to get my oil changed at 10:30. Got there around 10:10. Left at 11:57 or so. That is entirely too long for an oil change. Had an appointment to get my oil changed at 10:30. Got there around 10:10. Left at 11:57 or so. That is entirely too long for an oil change. More
lengthy wait Had an appt. Was there an hour and forty five minutes for oil change other people waiting talked about how long they had been there. Had an appt. Was there an hour and forty five minutes for oil change other people waiting talked about how long they had been there. More
Amazing Fast and reliable! My dealership representatives were amazing and had me in and out in very little time. I called ahead and told them what I wanted an Fast and reliable! My dealership representatives were amazing and had me in and out in very little time. I called ahead and told them what I wanted and it was ready when I walked in!! Highly recommended! More
Great experience The process was so easy and their service was excellent. No pressure and willing to work with the customer will bring me back for the next vehicle eve The process was so easy and their service was excellent. No pressure and willing to work with the customer will bring me back for the next vehicle every time. Thank you guys for the good work More
New Car Purchase Our salesman always goes above and beyond to get us what we want. He also calls to check on us from time to time. This makes our 6th Toyota purchase f Our salesman always goes above and beyond to get us what we want. He also calls to check on us from time to time. This makes our 6th Toyota purchase from Tedd. More
Very good and very nice sales person Enjoyed our experience and sales person was excellent . Good and clean dealer ship. Would recommend to buy car there. Amy was excellent in service a Enjoyed our experience and sales person was excellent . Good and clean dealer ship. Would recommend to buy car there. Amy was excellent in service and attitude More
Awesome Service Department Shay Wynn, our service advisor, is fantastic. She goes out of her to make sure all of our concerns are taken care of. This is our first Toyota, but Shay Wynn, our service advisor, is fantastic. She goes out of her to make sure all of our concerns are taken care of. This is our first Toyota, but it definitely won't be our last. More
Great Service was great. Had to wait a while but they were very busy. Other than that all was good. The popcorn is always a special treat Service was great. Had to wait a while but they were very busy. Other than that all was good. The popcorn is always a special treat More
Scheduled, but still had to wait. Riverside decided a few months back that you needed to schedule an appointment for service. Since doing this my waits for my service to be completed Riverside decided a few months back that you needed to schedule an appointment for service. Since doing this my waits for my service to be completed have been much longer. This last visit was the longest wait I have ever had to wait for a simple oil change. The customer service was helpful and the service was good but the wait was way to long. More
Super Salesperson! Karen O was my salesperson and she was SO knowledgeable about the vehicle and spent a great deal of time training me on all the perks my vehicle offe Karen O was my salesperson and she was SO knowledgeable about the vehicle and spent a great deal of time training me on all the perks my vehicle offered! She and the financial manager, Bryan, were both very pleasant to deal with. More