Riverside Toyota
Rome, GA
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Service 2011Toyota Camry Very helpful always nice and very professional. Would recommend to my family and friends. Very clean and neat. Have been dealing this this Toyota dea Very helpful always nice and very professional. Would recommend to my family and friends. Very clean and neat. Have been dealing this this Toyota dealership for a long time. More
Highlander Purchase 2018 Second experience purchasing a Vehicle at this Dealership. Have enjoyed both experiences and have recommended this dealership to my Family. Sales Team Second experience purchasing a Vehicle at this Dealership. Have enjoyed both experiences and have recommended this dealership to my Family. Sales Team has been great to deal with. Facility is always clean with comfortable waiting areas. More
Truck Amy (my sales rep) was awesome. this is the second purchase I have made in three years at this dealership. Mr. Burk was awesome as well and I forgive Amy (my sales rep) was awesome. this is the second purchase I have made in three years at this dealership. Mr. Burk was awesome as well and I forgive him for being an Alabama fan (jk). Great overall experience. More
Wonderful experience! After a horrible experience with an Atlanta Toyota dealership, Rome Riverside came highly recommended and I cannot agree more! Pleasant people, easy b After a horrible experience with an Atlanta Toyota dealership, Rome Riverside came highly recommended and I cannot agree more! Pleasant people, easy buying process and not hours of number games! Pam was the best! Thank you Riverside Toyota! More
service scheduled i made an appointment and things were done in a timely manner. rotated tires and changed cabin filter. i dropped it off at 1:30 and picked it up the i made an appointment and things were done in a timely manner. rotated tires and changed cabin filter. i dropped it off at 1:30 and picked it up the same day. thank you. More
Recall was quick and efficient. When I called about the recall, they were quick to accommodate me. They finished with my car as they promised and were very nice and friendly . When I called about the recall, they were quick to accommodate me. They finished with my car as they promised and were very nice and friendly . More
Very nice salesman just let me decide what wanted to buy. This makes the fourth or fifth care have purchased from dealer and always get the best of service in sales and service . Could not ask for better. This makes the fourth or fifth care have purchased from dealer and always get the best of service in sales and service . Could not ask for better. More
55,000 Mile Service I’ve had every service completed at Riverside and they have always used a conventional oil every 5,000 miles. They used a synthetic this service with I’ve had every service completed at Riverside and they have always used a conventional oil every 5,000 miles. They used a synthetic this service without asking and charged $79. I was told not to come back for 10,000 miles since it was synthetic but the window service sticker said to come back in 5,000 miles. In addition, the last service I was told I would need replacement wiper blades. This time they did not bring it up and when I asked if I needed them the same guy that told me I would said they were fine and that he looked at them. He said they were not “streaking” when in fact they were streaking terribly. Lastly; an employee from the service center came into the space at the parts desk and proceeded to cuss at someone while on a personal phone call. The service has been going downhill in my opinion. Love Toyota’s... please fix this and trend the right way! More
Some good and some bad I brought my car in for 45k check. New tires, front brakes and blind spot monitoring system repair resulted in $1600 bill (not so bad). Car was kept o I brought my car in for 45k check. New tires, front brakes and blind spot monitoring system repair resulted in $1600 bill (not so bad). Car was kept over night so loaner vehicle was arranged for (good). At home two days later, my car wouldn't start. After charging the battery the car was returned for battery check and found a bad cell. This should have been found during 45k check of all systems/fluids/etc. (bad). More
Wonderful Everything went as planned. Great. Timed out perfect. Luke answered every time I called and made the whole purchase easily. He was willing to work wit Everything went as planned. Great. Timed out perfect. Luke answered every time I called and made the whole purchase easily. He was willing to work with all I was wanting. More