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Riverside Toyota

Rome, GA

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672 Reviews

131 Highway 411 SE

Rome, GA

30161

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Showing 672 reviews

September 27, 2018

Service 2011Toyota Camry Very helpful always nice and very professional. Would recommend to my family and friends. Very clean and neat. Have been dealing this this Toyota dea More

by Sclayton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaye in servie
Sep 27, 2018 -

Riverside Toyota responded

Hello Sclayton, On behalf us all of us at Riverside Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Shay. We will be sharing your feedback amongst our team. Please come visit us again soon! Respectfully, Clyde S.

September 27, 2018

Highlander Purchase 2018 Second experience purchasing a Vehicle at this Dealership. Have enjoyed both experiences and have recommended this dealership to my Family. Sales Team More

by SHERRIL_SMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Davis, Aimee Bourne, Ryan Burk
Sep 27, 2018 -

Riverside Toyota responded

Hello Sherril, Thank you so much for sharing your experience with Riverside Toyota, Aimee, Ryan, and Don. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Highlander. The team will be thrilled to hear your feedback! Respectfully Jeff S.,

September 27, 2018

Truck Amy (my sales rep) was awesome. this is the second purchase I have made in three years at this dealership. Mr. Burk was awesome as well and I forgive More

by ROBERTPETERS91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Bourne, Ryan Burk
Sep 29, 2018 -

Riverside Toyota responded

We couldn’t be happier that Aimee And Ryan provided you with a great car buying experience. They are a true asset and we are lucky to have them on the Riverside Toyota team. We hope you are enjoying your new Toyota, please come back to visit anytime! And by the way, we have to forgive Ryan everyday as well. All the best!

September 26, 2018

Wonderful experience! After a horrible experience with an Atlanta Toyota dealership, Rome Riverside came highly recommended and I cannot agree more! Pleasant people, easy b More

by Bohlander64!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam McFadden, Ryan Burk
Sep 26, 2018 -

Riverside Toyota responded

On behalf us all of us at Riverside Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Pam. We will be sharing your feedback amongst our team. Enjoy your new Toyota and please come visit us again soon! Respectfully, Jeff S.

September 26, 2018

service scheduled i made an appointment and things were done in a timely manner. rotated tires and changed cabin filter. i dropped it off at 1:30 and picked it up the More

by BILL252
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Bourne
Sep 26, 2018 -

Riverside Toyota responded

Thank you, Bill. For the 5 STAR review. I will be sure to share it will our staff. Your kind words are definitely the best we strive for every day. We appreciate your business and look forward to seeing you again soon. All the best! Clyde S.

September 26, 2018

Recall was quick and efficient. When I called about the recall, they were quick to accommodate me. They finished with my car as they promised and were very nice and friendly . More

by NSTRICKLAND
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Flowers
Sep 27, 2018 -

Riverside Toyota responded

Hello NSTRICKLAND, Hearing that you had “quick and efficient” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Riverside Toyota in Rome, GA, we wish you many happy miles in your Toyota vehicle. We look forward to serving you for many years to come! Respectfully, Clyde S.

September 25, 2018

Very nice salesman just let me decide what wanted to buy. This makes the fourth or fifth care have purchased from dealer and always get the best of service in sales and service . Could not ask for better. More

by CARLHOLLARAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Burk
Sep 29, 2018 -

Riverside Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Riverside Toyota with only the best there is to offer. It’s so nice to hear that Ryan helped to make your experience such a positive one. Enjoy your new Toyota!

September 24, 2018

55,000 Mile Service I’ve had every service completed at Riverside and they have always used a conventional oil every 5,000 miles. They used a synthetic this service with More

by Tacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service staff...
Oct 24, 2018 -

Riverside Toyota responded

On behalf of Riverside Toyota, I would like to apologize for your frustrating experience with our service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon.

September 23, 2018

Some good and some bad I brought my car in for 45k check. New tires, front brakes and blind spot monitoring system repair resulted in $1600 bill (not so bad). Car was kept o More

by JUDYSHOPS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willy
September 20, 2018

Wonderful Everything went as planned. Great. Timed out perfect. Luke answered every time I called and made the whole purchase easily. He was willing to work wit More

by STAFFARNOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Wood
Sep 21, 2018 -

Riverside Toyota responded

Hello STAFFARNOLD, On behalf us all of us at Riverside Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Luke. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Jeff S.

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