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Riverside Toyota

Rome, GA

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672 Reviews

131 Highway 411 SE

Rome, GA

30161

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Showing 672 reviews

October 11, 2018

Shay is amazing in the service department Shay is always helpful and so knowledgeable of her service department. Always a pleasure to see her. She takes great care of her regular customers. More

by exercise1919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shay
Oct 12, 2018 -

Riverside Toyota responded

We couldn’t be happier that Shay provided you with a great service experience. She is a true asset and we are lucky to have her on the Riverside Toyota team. We wish you all the best, please come back to visit anytime! Your business is most appreciated!

October 10, 2018

Very nice people!!! Very nice people really made you feel wanted and you welcomed will be going back to get me a Tacoma in the future and the Camry is awesome so glad my More

by BIRD331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Bourne
Oct 10, 2018 -

Riverside Toyota responded

Congratulations on your new Toyota Camry! Thank you for taking the time to write about your experience. It is wonderful to hear that Riverside Toyota and Aimee were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

October 09, 2018

Amazing Heather and Aimee made our shopping experience absolutely wonderful! They worked with us and were patient!!!! Great place to shop around for a new veh More

by ANNA.M.BOLING1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather, Aimee Bourne
Oct 10, 2018 -

Riverside Toyota responded

Congratulations on your new truck! Thank you for taking the time to write about your experience. It is wonderful to hear that Heather and Aimee were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

October 09, 2018

Pleasant experience Aimee Bourne was awesome! She listened to my wants, needs and budget in trying to help find a vehicle that we would be happy with. It wasn't just ab More

by B Yarbrough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Bourne
Oct 10, 2018 -

Riverside Toyota responded

Hearing that you had “Pleasant” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Riverside Toyota in Rome, we wish you many happy miles in your new Toyota. I will make sure Aimee is aware of your kindness! We look forward to serving you for many years to come!

October 09, 2018

3 trips to complete the repairs I like Riverside Toyota they always serve me well. Last time just had to return 2 times to complete the work. But all was very good. They work hard to More

by PASTORBILLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service personal not listed
Oct 10, 2018 -

Riverside Toyota responded

Thank you so much for sharing your experience with Riverside Toyota. Our goal is 100% customer satisfaction. I'm sorry for the inconvenience we caused with the second trip.. We want every experience to be “five stars”! We will strive to make that happen on your next visit. All the best! Look forward to seeing you soon. Clyde S.

October 09, 2018

Best Service Center Anywhere As in many times past I needed an oil change at the last minute. I called Shay and she got me in the next morning. When I arrived Shay was there ready More

by KDSSTONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shay wynn
Oct 10, 2018 -

Riverside Toyota responded

On behalf us all of us at Riverside Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Shay. We will be sharing your feedback among our team. All the best! See you again soon!

October 08, 2018

Great customer service , timely wait, courteous, the pricing could be a little better I feel based on other service centers. Other than that no complaints. More

by STEPHANIELPURSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shay Wynn
Oct 24, 2018 -

Riverside Toyota responded

Hello Stephanie, On behalf of the Riverside Toyota team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to servicing your vehicle in the future.

October 08, 2018

good service I brought my RAV4 on 2016 Dec, it has been two years, the car works perfectly. I did all the maintenance in the dealer store. Everything is very profe More

by jo.baoying
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Robert
Oct 12, 2018 -

Riverside Toyota responded

Thank you for taking the time to provide us with this 5 STAR review! I believe you will find us very competitive for comprehensive Toyota service. All the best! See you soon.

October 05, 2018

5,000 mile oil change. Had a 9:30 appointment and service on my car began immediately. Great customer service. Needed an air filter and they checked with me before install More

by anitabanister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know name of employee.
Oct 05, 2018 -

Riverside Toyota responded

Thank you, Anita, On behalf us all of us at Riverside Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service department. We will be sharing your feedback amongst our team. Thank you for allowing us to earn your business. All the best! See you soon.

October 03, 2018

Great customer service. Everyone was very friendly and informative. It made my car purchase go through smoothly. Love the lifetime warranty! I will definitely recommend thes More

by Kebo72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Burk
Oct 24, 2018 -

Riverside Toyota responded

On behalf us all of us at Riverside Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ryan. We will be sharing your feedback amongst our team. Enjoy your new Toyota and please come visit us again soon!

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