Riverside Toyota
Rome, GA
Filter Reviews by Keyword
By Type
Showing 672 reviews
Good work They doing good work always helps me I’m happy with business they give me right time service they call before day and remind me all ways thank you They doing good work always helps me I’m happy with business they give me right time service they call before day and remind me all ways thank you More
Oil change comments Found it ridiculous to have a 2 hour wait to have my oil change after having an appointment made 3 days prior to my appt. Barbara Carr Found it ridiculous to have a 2 hour wait to have my oil change after having an appointment made 3 days prior to my appt. Barbara Carr More
Service Department Service Dept. has been doing a great job and very pleasant to work with, more than I can say about the Finance Dept. Never again will I purchase anoth Service Dept. has been doing a great job and very pleasant to work with, more than I can say about the Finance Dept. Never again will I purchase another vehicle from Riverside, due to the Finance Dept, all other departments "Thumbs Up". More
Great people to deal with! I had a great buying experience with Riverside. Not one single complaint! And my salesperson Aimee was awesome! I would definitely consider buying fro I had a great buying experience with Riverside. Not one single complaint! And my salesperson Aimee was awesome! I would definitely consider buying from them again. More
Great service, I have had my 2015 Prius serviced here since buying it there. Shea is the best, always friendly and helpful. Prior to the Prius we always had our 2003 I have had my 2015 Prius serviced here since buying it there. Shea is the best, always friendly and helpful. Prior to the Prius we always had our 2003 Highlander serviced there also. More
Positive experience My husband has usually handled the “car stuff” but he was out of town and the brakes on the car needed to be relined before a trip next week, so I had My husband has usually handled the “car stuff” but he was out of town and the brakes on the car needed to be relined before a trip next week, so I had to handle it. And I did! Making the appointment was easy and I found a convenient time. The service was quick and the wait was ok. And the popcorn is great. As I said, a positive experience. More
service The service at Riverside is the best I've ever experienced! They are fast and efficient. I like you can schedule the service appointment in advance. The service at Riverside is the best I've ever experienced! They are fast and efficient. I like you can schedule the service appointment in advance. More
service sent an email requesting an appointment for service of my Toyota Rav 4 , I never received a reply to my email in regards to setting up an appointment. sent an email requesting an appointment for service of my Toyota Rav 4 , I never received a reply to my email in regards to setting up an appointment. I called 2 days later and spoke to the service department about setting up an appointment , I went the following Saturday at 0830 a.m. which was my appointment time and I was still sitting in the service department waiting area at around 10:00 a.m. I now the reason for the appointments but it doesn't seem to help or make the process any quicker. More
Efficient..NO Told making appt for oil change would be more efficient. No.. Appt time 1pm done 2:35pm. Ridiculous. Seemed to not matter to them about my time bein Told making appt for oil change would be more efficient. No.. Appt time 1pm done 2:35pm. Ridiculous. Seemed to not matter to them about my time being just as valuable as theirs. Go back to the 30 minute oil changes. More
2018 Tundra 4X4 TRD Off Road Limited purchase Went to Riverside Toyota in Rome, Georgia to look for a Tundra 4X4. Tedd Long greeted us and helped us find the perfect Tundra 4X4 in the exact color Went to Riverside Toyota in Rome, Georgia to look for a Tundra 4X4. Tedd Long greeted us and helped us find the perfect Tundra 4X4 in the exact color and trim we were looking for which was actually at another dealership. Tedd Long was able to arrange the perfect deal for us and had the Tundra brought in which arrived in perfect condition and as promised. Tedd Long then worked diligently through the rest of purchase phase and made sure all our needs were looked after, even filling the Tundra with a full tank of gas before we left with our new Tundra. Couldn't be happier with our experience at Riverside Toyota in Rome, Georgia! More