Riverside Toyota

Very slow and unorganized I had an appointment at 2 and arrived at 1:55 pm. Sat in line to enter service bay 15 mins. One associate waiting on everybody and another one on phon I had an appointment at 2 and arrived at 1:55 pm. Sat in line to enter service bay 15 mins. One associate waiting on everybody and another one on phone. Other two were standing and gabbing. Oil change took one hour and 20 minutes. Ridiculous! I don't remember the guys name waiting on me, but he was very courteous but terribly busy trying to wait on everyone. More

Sales and service We never liked to be pressured to buy a car. We have left other dealerships with the salesman still talking. Aimee and Don never pressured us at all. We never liked to be pressured to buy a car. We have left other dealerships with the salesman still talking. Aimee and Don never pressured us at all. The nicest people we have met when buying a car. They answered all of our questions and we could tell they were very knowledgeable. We will be back to buy our next vehicle here. I met two different service advisors and one mechanic while I was there. They were just as nice and informed as anyone could be More

Wonderful Job Servicing My RAV-4 Shat Wynn did an excellent job of getting my car service and cleaned. She did a better job than when I pay this guy $150 to clean my car up. Shat Wynn did an excellent job of getting my car service and cleaned. She did a better job than when I pay this guy $150 to clean my car up. More

Oil change Shea in the service department was great. She made sure the price was right and that my car got in and out quickly. Great job! Shea in the service department was great. She made sure the price was right and that my car got in and out quickly. Great job! More

Very disappointing service report The issue with my door was not under warranty. I see how this is not a "dealership" problem, however, it does reflect poorly on the dealership. The issue with my door was not under warranty. I see how this is not a "dealership" problem, however, it does reflect poorly on the dealership. More

Riverside Toyota Service Review I had my 4-Runner serviced for an oil change today. They also gave me a quote on a part that will need to be replaced. They went over everything that I had my 4-Runner serviced for an oil change today. They also gave me a quote on a part that will need to be replaced. They went over everything that was done to my vehicle while they did the oil change such as inspections and fluids. I only take my 4-Runner here for services. More

Good dealership and service Riverside Toyota continues to give us the service we think is necessary when you buy a vehicle. We will continue to work with them on our car. Riverside Toyota continues to give us the service we think is necessary when you buy a vehicle. We will continue to work with them on our car. More

Great deal and salesperson, horrible wait I drove to Rome from Augusta because I got a great deal. The salesman was very helpful with answering my questions, providing detailed pictures, and t I drove to Rome from Augusta because I got a great deal. The salesman was very helpful with answering my questions, providing detailed pictures, and the dealerahip worked with me on my trade. I was disappointed to wait over and hour and a half to sign 5 mins worth of paperwork. They were very apologetic and thanked me for my patience. Being a Saturday with college football on their TVs helped. I still had a positive experience and think this is a grwat dealership. They just need more folks to close deals. More

Purchase of Toyota Highlander I was extremely impressed with the professionalism of the staff. We selected a specific type of vehicle (inclusive of color and trim), and the vehicle I was extremely impressed with the professionalism of the staff. We selected a specific type of vehicle (inclusive of color and trim), and the vehicle of our choice was quickly acquired. Furthermore, mutually agreed upon arrangements for payment and pickup of the vehicle were also resolved without delay. I arrived in Rome, Georgia, on Saturday, October 13. Mr. Don Davis met with me, fully explained paperwork associated with the sale, and provided me an overview of all features on the new vehicle. In addition, he provided me with his contact information, and requested that we contact him at any time should questions arise. He was outstanding! More

New Car Eexperience I have traded with this dealership 2 times before so I knew I wanted to trade with them a 3rd time. They are nice and friendly and easy to deal with. I have traded with this dealership 2 times before so I knew I wanted to trade with them a 3rd time. They are nice and friendly and easy to deal with. I would recommend them to anyone. More