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Riverside Toyota

Rome, GA

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672 Reviews

131 Highway 411 SE

Rome, GA

30161

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Showing 672 reviews

October 29, 2018

Excellent service. Everyone very polite and service very tim They were polite, efficient and very timely in the service. I would recommend to anyone. Very pleased with riverside Toyota! And I’m very happy with More

by SOFAFORBUSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tedd Long
Nov 01, 2018 -

Riverside Toyota responded

Thank you so much for this 5 STAR review. Look forward to working with you for many years to come. Enjoy your 4Runner! All the best. See you soon!

October 29, 2018

Great service As always, service was prompt. The staff is friendly , knowledgeable and professional. Would recommed them for all Toyota needs, sales and service. Th More

by WHATLEYRB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Davis
Nov 01, 2018 -

Riverside Toyota responded

On behalf us all of us at Riverside Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service department. We will be sharing your feedback amongst our team. All the best!

October 29, 2018

Patient and not pushy at all!! Greg was wonderful to work with. He was very patient with me and extremely helpful. The girls answering the phones were friendly as well. It was a gre More

by WOOTEN.JENNIFERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Flowers
Nov 01, 2018 -

Riverside Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Riverside Toyota with only the best there is to offer. It’s so nice to hear that Greg and Malorie in the BDC helped to make your experience such a positive one. All the best!

October 29, 2018

fast friendly and courteous the staff is always fast, friendly and courteous. Great waiting area and welcoming environment. love going to my toyota dealership. The greet you with More

by CRYSTALLEVEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Wood
Nov 01, 2018 -

Riverside Toyota responded

On behalf us all of us at Riverside Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service department. We will be sharing your feedback amongst our team. All the best!

October 27, 2018

45 min wait to simply adjust tire pressure My family and I were traveling with our dog and our low tire pressure light came on so we stopped by to get it adjusted, that's it. We have our dog so More

by ServiceAdvisorCrystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept.
Oct 29, 2018 -

Riverside Toyota responded

Thank you for the candid feedback on your experience with my staff at Riverside Toyota. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future.

October 26, 2018

An overall professional and welcoming experience! I was originally hoping to get a Toyota 4Runner, and Luke did everything in his power to help me get right in the price range I could afford. With som More

by NINJA.AME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacey Lemming, Luke Wood
Oct 26, 2018 -

Riverside Toyota responded

On behalf us all of us at Riverside Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Luke. We will be sharing your feedback amongst our team. Enjoy your new Toyota RAV4 and please come visit us again soon!

October 25, 2018

30000 mile service Great service. Mrs Wynn does an excellent job. I will definitely be back in the future. I love my Tacoma truck. Thanks very much. Keep up the good wor More

by YM01773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tedd Long
Oct 25, 2018 -

Riverside Toyota responded

Thank you so much for sharing your experience with Riverside Toyota and Shay. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your Tacoma too. Shay and the team will be thrilled to hear your feedback!

October 25, 2018

Satisfaction guaranteed.., I accompanied my granddaughter in the search for a reliable automobile and having purchased vehicles previously from Rome Toyota I knew that their sal More

by Harleygp11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Wood
Oct 25, 2018 -

Riverside Toyota responded

On behalf us all of us at Riverside Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team. All the best!

October 25, 2018

Great experience Nice waiting area, helpful staff, welcoming environment. I will travel to Rome to have the car serviced rather than the Marietta location which is clo More

by GUILLENWOFFORD96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jordan
Oct 26, 2018 -

Riverside Toyota responded

Thanks for making the trip all the way from Marietta for service of your Toyota! We appreciate your 5 STAR review! Thank you for the kind words as well! I'll make sure Robert knows of your review. We appreciate your business, thank you again!

October 25, 2018

Great Experience They were very thorough in a short period of time. I will definitely be going back when I need any kind of service on the car. More

by LIZSIMEON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Carroll
Oct 25, 2018 -

Riverside Toyota responded

Thank you so much for your great review! We appreciate your business. See you soon.

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