Riverside Toyota
Rome, GA
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Very good service Very good location handy for me in the service center is very good knowledgeable people working there and I appreciate them very much finished my serv Very good location handy for me in the service center is very good knowledgeable people working there and I appreciate them very much finished my service timely manner and I appreciate that very much you don’t get service like that in this day and time thank you very much! More
Totally unsatisfactory My oil change and tire rotation took an hour, forty-five minutes! What was the point of the advanced appointment requirement. During my oil change and My oil change and tire rotation took an hour, forty-five minutes! What was the point of the advanced appointment requirement. During my oil change and tire rotation, the technician took it upon himself to rifle through the glove compartment leaving several items on the floor. Finally, after the bill was paid and the scheduler gave me my car back, I discovered as I was driving away, the digital speed and odometer display had been deactivated. When I brought it to the attention of the young man, he pushed some buttons and declared it “restored.” After driving less than 30 feet, I discovered that it had not been restored. So, I had to back up, again and engage the young man to do a second time what he told me he did the first time. I my line of work, I would be fired on the spot for such poor service. I do not understand how they can be a successful business and thrive by treating customers like they treated me. I will not be back. More
what was done?? I have no idea what if anything was wrong or done? No information, in wrighting or verbally. Lack of communication with costumer. Thanks, Rebecca J I have no idea what if anything was wrong or done? No information, in wrighting or verbally. Lack of communication with costumer. Thanks, Rebecca Jarrell More
Very friendly. Very quick service I was met with a smile and was given prompt service. I had a short waiting period while my car was serviced. The young lady that took care of my car w I was met with a smile and was given prompt service. I had a short waiting period while my car was serviced. The young lady that took care of my car went over the maintenance check list with me so I knew the status of my car. Very pleased with my experience. More
oil change and recalls and answered questions They were very friendly and was listening to everything i needed to say and assisted me on what i need and answering my questions.. I will definitely They were very friendly and was listening to everything i needed to say and assisted me on what i need and answering my questions.. I will definitely be back More
Wonderful experience Tedd was awesome! He was very knowledgeable and friendly. I felt very welcomed here, great customer service. Would recommend Riverside and Tedd to any Tedd was awesome! He was very knowledgeable and friendly. I felt very welcomed here, great customer service. Would recommend Riverside and Tedd to anyone looking for a car. More
25,000 mile service - in and out in 30 minutes. They are Friendly and efficient! Riverside Toyota is a Great dealership with a great service department. - in and out in 30 minutes. They are Friendly and efficient! Riverside Toyota is a Great dealership with a great service department. More
Hassle-free experience Luke helped us find a Toyota and get a great price. I will definitely come back. Thank you to everyone for your help and service. Luke helped us find a Toyota and get a great price. I will definitely come back. Thank you to everyone for your help and service. More
Excellent place to buy a car The dealership made my experience quick and easy..Biff sealed the deal that would cause me to recommend the dealership.. i gave 4 stars for my exper The dealership made my experience quick and easy..Biff sealed the deal that would cause me to recommend the dealership.. i gave 4 stars for my experience. More
New Vehicle Aimee Bourne, Pam McFadden and Don Davis are wonderful. They took the time to explain everything to me in detail. I will definitely recommend them t Aimee Bourne, Pam McFadden and Don Davis are wonderful. They took the time to explain everything to me in detail. I will definitely recommend them to family and friends. More