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Riverside Nissan Rome

Rome, GA

4.7
421 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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421 Reviews of Riverside Nissan Rome

December 01, 2023

I took my car for a recall, nice sales man, but the lady came out from the service department. I could not hardly understand her she had such a heavy accent. Then told me my tires were bad I just bought the More

by CARE41181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie Blake
Report | Print
Dec 04, 2023 -

Riverside Nissan Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 and ask for one of our managers.

December 01, 2023

Corey was awesome to work with. I love my new car. He answered all my questions and helped me find I wanted. More

by JOLEENVG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey salesman
Report | Print
Dec 04, 2023 -

Riverside Nissan Rome responded

JOLEEN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

November 30, 2023

Very friendly and professional team. Welcoming atmosphere, offering clean and spacious sitting areas, and providing coffee and water. Will highly recommend the Rome dealership for busine More

by PATRICIA.PEACE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roderick , Brad McDevitt
Report | Print
Dec 01, 2023 -

Riverside Nissan Rome responded

PATRICIA.PEACE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

November 30, 2023

Prompt. Took time to explain the problem. Texed communication took place when needed. Thanks for your service. More

by AMCE5165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Dec 01, 2023 -

Riverside Nissan Rome responded

AMCE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

November 29, 2023

Very nice people here. They got me in and out quickly and had excellent customer service. More

by DONNA-HENSLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McDevitt, Ephran Price, Courtney Stallings, Marty Sweatman
Report | Print
November 29, 2023

Very clean and well organized service department. Prompt and efficient service friendly workers. Thoroughl service More

by MONAGAIL95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall, Ronnie Blake, Lauren King
Report | Print
Nov 30, 2023 -

Riverside Nissan Rome responded

MONAGAIL, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 29, 2023

Great service. Every time I bring my vehicle to them I always receive truly exceptional service More

by JLCARTER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Lauren King
Report | Print
Nov 30, 2023 -

Riverside Nissan Rome responded

JLCARTER, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

November 29, 2023

Service was excellent. I was a walk-in, and they were able to promptly perform the recall safety check and have me on the road within an hour. Thank you More

by RLRIDDLE47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Nov 30, 2023 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 28, 2023

It was a quick and fast experience. They kept it professional, I would still come back even after my free services are over. More

by ERICKT130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Nov 29, 2023 -

Riverside Nissan Rome responded

ERICKT, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 27, 2023

You are an improvent over the last owners. Time will tell how much better you will be More

by LKA113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Nov 28, 2023 -

Riverside Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

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