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Riverside Nissan Rome

Rome, GA

4.7
421 Reviews

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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421 Reviews of Riverside Nissan Rome

November 20, 2024

BUYER BEWARE! Shottenkirk Nissan/Riverside Nissan are a bunch of scam artists and dishonest! JT (think he’s gone), Tori the Finance Manager, and Sarah Kate are sou More

by kevinb1176
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sarah-Kate Pelfrey
October 06, 2024

Good service and customer service. Jaime is always very helpful and everyone is extremely knowledgeable More

by JETERJACKNAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Oct 07, 2024 -

Riverside Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 06, 2024

Got the vehicle oil and tires rotated d plus did from brakes. They were Pretty quick with the service. More

by SGD1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Oct 07, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 03, 2024

Matt and Jaime are the very best for service. They are very professional and kind. More

by SAGREEN445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Oct 04, 2024 -

Riverside Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 01, 2024

The dealership provided good service, Employees were courteous, and the waiting time was minimal. I do not have any complaints. More

by FGPURDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Oct 02, 2024 -

Riverside Nissan Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

October 01, 2024

Got me in in a timely manner and completed my required maintenance in a timely manner More

by HARLEYDAWGS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Oct 02, 2024 -

Riverside Nissan Rome responded

HARLEY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

September 30, 2024

It was very dissatisfied. Hope nobody else has the same problem where they just unnecessarily fix things don’t fully inspect what’s really going on don’t properly install depa More

by ATODD812602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Chachua, Matt Duvall
Oct 01, 2024 -

Riverside Nissan Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 and ask for one of our managers.

September 27, 2024

I have had my truck in for service and repair several times. The dealer has always done a great job. I would recommend their service department to anyone needing their vehicle serviced. More

by WOOD6984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Sep 30, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 25, 2024

As always, the service received was of the high quality expected. Thomas Frasure, the service representative, was responsive to my requested services, and we discussed any additional services/maintenance. More

by TSCECI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Frasure
Sep 26, 2024 -

Riverside Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 25, 2024

Went in for an oil change and tire rotation. . Appointment was for 3pm. I got there at 2:35. They took my truck straight back and I was gone By 3:15 pm. Very quick service! Thank you! More

by eagle19600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Sep 26, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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