Riverside Mazda

Mo Mike and Jayden were super friendly and helpful through out the entire process. They made our experience amazing and smooth. Thank you Mazda! through out the entire process. They made our experience amazing and smooth. Thank you Mazda! More

love the service Anahi was really great on helping me love my new CX-5 I’m so happy Mazda Mike also help me a lot with all my questions great team 🥰☺️👌 love my new CX-5 I’m so happy Mazda Mike also help me a lot with all my questions great team 🥰☺️👌 More

Pretty good overall. I’ve came here for service and they are a lot more friendly/helpful than the other Mazda dealerships I’ve been to (Claremont/Fontana). My last visit I’ve came here for service and they are a lot more friendly/helpful than the other Mazda dealerships I’ve been to (Claremont/Fontana). My last visit they left a bad taste in my mouth because they unplugged my dash cam before they took the car into the service bay. It only records when the vehicle is on, but they claimed they do it for “privacy”. I mostly am upset because I know how the technicians and porters tend to drive customer cars and I just wanted to make sure my car wasn’t being mistreated, but not much I can do at this point. In the future a heads up would be appreciated. More

Moe, the sales rep. and Michael, the financial manager are amazing people. They stay late to help me finance a used 2020 Nissan for my college daughter. They didn't make and Michael, the financial manager are amazing people. They stay late to help me finance a used 2020 Nissan for my college daughter. They didn't make me feel rushed. Instead, they helped me explain the financial options. Thank you guys!!! More

Have had mostly good service at the Riverside Mazda. There were a couple of occasions where the mechanic forgot to include something or made an error. There were a couple of occasions where the mechanic forgot to include something or made an error. More

The service, as always, was first rate in terms of keeping me apprised of the status of my vehicle and its’ maintenance requirements. The video streaming of the maintenance being performed is a great keeping me apprised of the status of my vehicle and its’ maintenance requirements. The video streaming of the maintenance being performed is a great feature for the customer. The service reps have always been very courteous and forthcoming in customer relations. More

I traveled a distance to get to Riverside Mazda and shopped a lot of dealerships. Riverside Mazda had a better selection of cars and gave me the deal I needed (without all the usual haggling, upsellin shopped a lot of dealerships. Riverside Mazda had a better selection of cars and gave me the deal I needed (without all the usual haggling, upselling, and pressure) to make the deal happen and me happy. I will come back. More

This dealership is incredibly unprofessional. Don’t expect to be treated well post-purchase. Pre-delivery inspection is apparently non-existent or they are purposely letting issues go for the cus Don’t expect to be treated well post-purchase. Pre-delivery inspection is apparently non-existent or they are purposely letting issues go for the customer to deal with. 

 The service department is disorganized and rude. Communication within the department doesn’t happen, and they will barely communicate with you at all. Service advisors don’t know what options they have for repairs nor will they know what was done to your vehicle. Repairs are done poorly, and when escalated, the manager will tell you they didn’t agree to do the repairs anyhow. 

 Expect to be price-gouged when you get a loaner car. The employees will brag about how much they overcharged you in front of other customers. Then they’ll call you and ask for the loaner back while your car is still being worked on. 

 Everyone we have interacted with at this dealership is clueless and unprofessional. More

Even through their busy day they were able to be quick, thorough and professional with my vehicle and recommended needed repairs for my vehicle with a video. thorough and professional with my vehicle and recommended needed repairs for my vehicle with a video. More

Always have the best experience at Riverside Mazda! From purchasing to service department and the wonderful waiting area for their guests is amazing! Thank you Anthony for all your help! From purchasing to service department and the wonderful waiting area for their guests is amazing! Thank you Anthony for all your help! More