Riverside Ford Of Tulsa - Service Center
Tulsa, OK
45 Reviews of Riverside Ford Of Tulsa - Service Center
Scheduled a oil change and tire plug for 9 a. m. over the weekend. Leland Hollis helped me at the register, was rude, and kept taking jabs at me from bringing my Chevy there even though it's been m. over the weekend. Leland Hollis helped me at the register, was rude, and kept taking jabs at me from bringing my Chevy there even though it's been serviced there before, and I bought my wifes car from there. After waiting for 2 hours, I went to the service desk to get an update on my car. Leland told me that they didn't have my oil filter in stock "because it's a Chevy", and just got back with it, and just finishing with the tire, and should be done shortly. Leland didn't update me about the filter until I had asked. 1 more hour later, my car was finished. Leland told me my total. I asked if he would give me a discount for taking 3 hours to service my vehicle. Leland scoffed and said no, you got an oil change and a tire patch. He barely apologized for the 3 hour inconvenience, and didn't want to use my Ford Pass rewards either. After talking a few minutes, he handed me my invoice, and said "I'll make it fly today". He ended up charging my Ford Pass rewards, and ended up charging more points then anyone else had in the past. It was a horrible experience More
When my truck was stolen and then recovered he went above and beyond with his service to get it back in condition for me to travel back to Tulsa and get my truck. I would buy a vehicle from him because he tr and beyond with his service to get it back in condition for me to travel back to Tulsa and get my truck. I would buy a vehicle from him because he treats his customers like his family. Give him a call at Riverside Ford and let him help you! More
Logan ranger went out of his way to help us, was very courteous. Definitely a stand out employee for going on his own initiative to find out what was going on with our vehicle after overhearing our conve courteous. Definitely a stand out employee for going on his own initiative to find out what was going on with our vehicle after overhearing our conversation with the receptionist. More
Chad the car guy from RIVERSIDE FORD & Lincoln - went out of his way to help me, a complete stranger from over 300 miles away in a totally different state. Why you ask? Because that is how Riverside Ford out of his way to help me, a complete stranger from over 300 miles away in a totally different state. Why you ask? Because that is how Riverside Ford & especially Chad, operate daily. He has earned my business for life, without him me & my family would’ve been without our vehicle for hours. If you’re looking for a vehicle, needing some service, or down right have an emergency like I did, give them a call or you’ll be sorry. it’s not like any other dealership you have dealt with. More
Chad is beyond excellent. He completely went out of his own way to be able to do business with me, even when he didn’t have to. He met me far beyond my expectations! I would m He completely went out of his own way to be able to do business with me, even when he didn’t have to. He met me far beyond my expectations! I would most definitely do business with him and them again!!! More
Chad was such an amazing help! Great guy and makes buying a car real easy! Not only is knowledgeable about the vehicles but also willing to helpn his customers in more ways than on Great guy and makes buying a car real easy! Not only is knowledgeable about the vehicles but also willing to helpn his customers in more ways than one! Thanks Chad More
I don’t know where to send a letter letting you know what great service Jessie gave me when I traveled through town on my way to a Quilt’s show. Coming from Springfield Missouri to OKC and not knowing my way great service Jessie gave me when I traveled through town on my way to a Quilt’s show. Coming from Springfield Missouri to OKC and not knowing my way around the city I really needed to use my GPS. I don’t know what I would have done if Jessie had not helped me with it. My GPS got stuck on one screen and kept telling me I had 200 more miles to go when I was already in OKC. Please put a great recommendation in his record, you need to keep young men like him, or young people like him. Very personable. He explained everything he was doing as he was doing it. I highly recommend Jessie, if there any awards for fabulous service, please give him one. I should also mention, the temperature that day is near 100°. My friend, who is traveling with me, Was taking well care of by your staff while she waited inside your air conditioned show room and offered Something to drink. We came away with a very positive feelings. More