Riverside Chrysler Jeep Dodge Ram FIAT
New Bern, NC
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179 Reviews of Riverside Chrysler Jeep Dodge Ram FIAT
Alan is the best! We went in to the dealership with little time to shop. Alan was respectful of our time and got right to what we wanted to look at. He took me on a tes We went in to the dealership with little time to shop. Alan was respectful of our time and got right to what we wanted to look at. He took me on a test drive ending at my house. We returned later to compare vehicles. Alan was very accommodating lining up the vehicles so we could compare easily. We settled on a Jeep Grand Cherokee that only needed leather seats and seat warmers added. This was taken car of efficiently even as we kept them late on a Saturday night. We drove off very satisfied. More
Mr. Walsh was outstanding. He went above and beyond to help me and my family get into a new car. The customer service was outstanding. I would not buy another vehicle from anywhere else. Best sale experie help me and my family get into a new car. The customer service was outstanding. I would not buy another vehicle from anywhere else. Best sale experience I have very had with a car dealer. More
I love dealing with Riverside, sales and their service department. I like the fact that's they pride themselves on offering a fair deal right from the start and you don't have to go through hours of hagg department. I like the fact that's they pride themselves on offering a fair deal right from the start and you don't have to go through hours of haggling over a price! Tim was great to work with, I hope he stays around, not happy that within approximately 1 years time could not work the same sales person, but realizing times are what they are people move on. Tim was very accommodating an very honest; when he didn't know something he would tell you he didn't know then find out. Because of my schedule I could not do a comprehensive "walk through" of the vehicle an Tim is making himself available on another day to do this. I have recommended Riverside this past year to someone who bought from them an had the same experience. I will continue to recommend this dealership and will be more than happy to recommend Tim. More
When i first wrote this review i thought i had a great experience buying a used car from Riverside. Unhappy customer….After a week of having the car, the car started having problems in the steering. took experience buying a used car from Riverside. Unhappy customer….After a week of having the car, the car started having problems in the steering. took it back to the dealership and they were going to charge $700+ to fix it. They were not helpful. Was not covered under the warranty. After my husband talked to them multiple times they agreed to pay for parts but he had to replace it himself….not his job! Wishing i never bought this car. More
My family and I had been looking for a new vehicle, but unfortunately after looking and working with the sales and finance team extensively, we were not able to settle on a number within the budget. Howeve unfortunately after looking and working with the sales and finance team extensively, we were not able to settle on a number within the budget. However, after discussing main selling points and taking the time to get to know me, we were able to look at a 2012 dodge Durango which had all the selling points we were looking for as well as some very nice extras. I can't say enough about how friendly and helpful the team was in helping the selection of our new purchase. Great experience overall! More
I went to Riverside Mitsubishi looking at a used vehicle and ended up buying a 2014 Mitsubishi Mirage. My sales persons name was Tim Mitchell who I found to be one of the most awesome car sales people I hav and ended up buying a 2014 Mitsubishi Mirage. My sales persons name was Tim Mitchell who I found to be one of the most awesome car sales people I have ever dealt with. He was very friendly and worked hard in trying to find just the right vehicle for me and my family. I am very excited about my new vehicle and so happy I found Tim to help me with my purchase. 2 thumbs up for you Tim and the crew at Riverside. More
I am a repeat customer to Riverside and having Greg McCormick as my salesman. This is the third new vehicle I've purchased (also one used). Why would anyone purchase 3 vehicles if they were not 100% co McCormick as my salesman. This is the third new vehicle I've purchased (also one used). Why would anyone purchase 3 vehicles if they were not 100% confident in the dealership! This time I had decided to shop around other dealerships in New Bern just to see if I was missing something. That's a laugh... mostly I found a "take it or leave it" attitude and that if I didn't, well then someone else would. I have never, ever been treated that way at Riverside which is a big part of why I keep coming back. I am always treated with respect and almost like an "old friend." Friendliness is awesome, but for me being treated with respect and that I matter as a customer is even more important. I appreciate the customer service in that we get to the bottom line without all the games. I am always satisfied with my purchase and the deal. Greg knows what I am looking for and is always the consummate professional. He always makes sure I am driving away with a huge smile on my face. Everyone there knows what they are doing and go to great lengths to make the experience "so easy"! More
Last night I finally purchased the car of my DREAMS, a Dodge Charger! I've been wanting a car for me for quite some time but couldn't find one I loved as well as a price I could live with it! Riverside re Dodge Charger! I've been wanting a car for me for quite some time but couldn't find one I loved as well as a price I could live with it! Riverside really came through for me!! I'd been haggling with another dealership nearby for several days and was getting very frustrated. I then visited Riverside and told them what I wanted and liked. Victor showed me a couple cars and I found the PERFECT one for me!! It had everything I wanted except for a backup camera. Kevin then told me they could install the backup camera for a very reasonable price! I cannot begin to say how pleased I am!! Everyone in the office is very friendly and thorough! The Customer Service here is hard to beat!!! Thanks again Riverside! More
I am overall satisfied with the service my wife and I were greeted with at riverside. The only down side was having to walk across busy street to complete the deal. were greeted with at riverside. The only down side was having to walk across busy street to complete the deal. More
Had a blast buying my car from Riverside in NewBern N.C..Greg answered all my question without a problem.He knew everything there was to know about the Challenger I was trying to buy. He made buying a N.C..Greg answered all my question without a problem.He knew everything there was to know about the Challenger I was trying to buy. He made buying a car a nice experence. Thank you Greg. More