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Riverside Chevrolet

Riverside, CA

5.0
1,164 Reviews

8200 Auto Dr

Riverside, CA

92504

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Showing 1,164 reviews

May 08, 2017

Dion in service dept I always leave my vehicle with Dion in the service dept with full and complete confidence that all necessary maintenance repairs will be completed and More

by James Loomis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dion
May 11, 2017 -

Riverside Chevrolet responded

Awesome James! You are right, Dion is pretty great and we know how lucky we are to have him on our team! Thank you so much for your long time, continued business and also for your awesome review! We know Dion and our Service Crew will be proud to read your very kind words! :)

May 05, 2017

review I never liked the service of the old owner, but, the new owner has this dealer dialed in, Steve my service writer was great! Had a little problem with More

by mrmagic29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve in service
May 11, 2017 -

Riverside Chevrolet responded

We are so happy that you gave us the chance to serve you MrMagic29, Steve does a great job and we know he will be thrilled to read your great review! Thank you for your business AND for the review! :)

April 23, 2017

2017 Chevy Cruze The salesman and sales manager were fantastic. They were kind, funny, accommodating, and efficient. I will recommend this dealership and these employe More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlton Allen
Apr 24, 2017 -

Riverside Chevrolet responded

Thats awesome to hear Stacey! Thank you very much for sharing your kind words! That is exactly the kind of experience we strive to achieve for all of our guests, we appreciate your business and your great review! :)

April 21, 2017

Lack of Communication I had an issue after buying a car with the Gap Insurance, so all morning I tried to get ahold of someone there. I left messages and no one ever called More

by NitroJohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Louie and Kelly
Apr 24, 2017 -

Riverside Chevrolet responded

John we appreciate your feedback, we try to ensure our guests always have an unsurpassed experience but we know we dont always get it right. We can only fix what we know about so your experience will help us work on our communication and ensure a more timely response moving forward. Thank you for sharing, we are working to provide a better experience for all our guests!

April 17, 2017

Excellent and fast service. Called on Friday afternoon for a service on my 2015 Silverado. Got there at 3:15pm and they called me back at 5:30pm to pick it up. Excellent, effic More

by BusOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Edwards
Apr 24, 2017 -

Riverside Chevrolet responded

We have to agree, Steve is fantastic! Thank you for sharing your experience here with our Service Department, our service team does a great job and we know they will be thrilled to read your great review! Thank you for you kind words and your continued business! :)

April 17, 2017

Terrible Finance is terrible sales is great finance guy does not know his business read other reviews on how he ruin their credit He will probably do the sa More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Finance is terrible
Apr 24, 2017 -

Riverside Chevrolet responded

Kenny your review is a bit concerning to us, would you mind sharing a bit more about your experience with our Sales Director Mike so we can better understand how we can improve and ensure our future guests have a better experience here? If you could send a brief email with more details to: mcorrera@myriversidechevy.com so we can address any shortcomings we may have. We admit we aren't always perfect but we do look to improve with every opportunity we get, thank you for your time and feedback.

April 17, 2017

Great Experience Me and my wife had a great experience with your salesman William! We are now proud owner of a 2017 Chevy Suburban. Thank you Devera Family More

by JohnDevera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Apr 24, 2017 -

Riverside Chevrolet responded

Awesome John! We appreciate your kind words and know that Will is going to be proud to read your great review as well! Thank you for your business and for sharing your experience! :)

April 17, 2017

Great service and value! I bought my 2011 Equinox and have to say it is by far the best car I have ever bought. The service center has taken care of it for me since day one an More

by shelleytheturtle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
Apr 24, 2017 -

Riverside Chevrolet responded

Shelly thank you so much! We are very happy to hear of your great experience in our Service Department, our service team works hard for our guests and they will be very proud to read your kind words! We appreciate the feedback and your continued business, we look forward to seeing you again on your next visit

April 17, 2017

Friendly Service Went in with my son to buy a truck We weren't strung a long. They had what he was looking for we made a deal and went home with the truck that night. More

by Marsha Rainbolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wish I remebered
Apr 24, 2017 -

Riverside Chevrolet responded

Marsha we are so happy you had a great experience with us! We very much appreciate your kind words and your business! Thank you :)

April 17, 2017

3.5 Hours for an oil change with an appointment With an appointment for an oil change that took over 1.5 hours to make because no-one would answer the phone it took 3.5 hours for the oil change with More

by JackGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
???
Apr 24, 2017 -

Riverside Chevrolet responded

Jack we do apologize for your experience not being the kind that we work hard to provide for our guests. We appreciate you bringing this to our attention, we can only fix what we know needs improving and your feedback will help us improve our communication moving forward. Thank you.

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