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Riverside Chevrolet

Riverside, CA

5.0
1,157 Reviews

8200 Auto Dr

Riverside, CA

92504

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Showing 1,157 reviews

November 17, 2023

Never have anything bad to say about this service center. Quick, efficient and very knowledgeable. Great prices for service. Cameron is the man to go to! I will continue bringing both of my vehicles here for More

by ruizbrennan88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Nov 20, 2023 -

Riverside Chevrolet responded

Hi Brennan, thank you so much for your kind review! We're thrilled to hear that you had a positive experience at our service center. Cameron is indeed a valuable member of our team. We look forward to serving you and your vehicles again in the future. Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

October 30, 2023

Work was completed in a timely manner. I arrived on time for my appointment and waited less than an hour for my service. Service rep, Maria Jimenez, was very professional, friendly and ans More

by GL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez, Juan (Parts Dept)
Oct 31, 2023 -

Riverside Chevrolet responded

We love to hear our team delivered a seamless service experience, GL! Thank you for choosing Riverside Chevrolet! Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

Nov 03, 2023 -

GL responded

Update to my initial review: I need to downgrade workmanship to 3-star. Let me tell you why. After service was completed and during the next few days, I started noticing an unexplained popping noises whenever coming to a stop or starting forward/reverse motion from a stop. As it turned out, after my initial maintenance visit which included a tire rotation, the wheels were not tighten properly to spec. It was so loose, my ten year old girl was able to remove the lug nuts without much effort. Took my car to a tire shop and had them torque it to spec and problem was solved. I'm assuming the tires were mounted and hand tighten while on the lift and was inadvertently forgotten to be tightened and torque to spec once on the ground. Luckily, my experience did not end badly. This could have been a disastrous result had my tire come off during high speed travel.

October 25, 2023

Steve was a awesome service advisor. From the initial contact by phone Steve took ownership of my vehicle. Steve continued to communicate with me during the repair. Job well played. More

by haugabrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 31, 2023 -

Riverside Chevrolet responded

Thank you for your stars! We strive to deliver quality service and we're so proud of Steve for taking care of you. Visit us again soon! Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

October 25, 2023

Completed work in a timely manner. Also, upon check in advisor was professional and courteous. More

by jp92506
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis
Oct 31, 2023 -

Riverside Chevrolet responded

It's wonderful to hear Craig provided you with an excellent service visit! Until next time. Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

October 19, 2023

Honest, polite, professional, and sincere. George was so very helpful and really knew how to help me with my needs. I really enjoyed buying my car from George. George was the best ever! More

by jwest62821
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raul Melchor, Jessica Molina
Oct 20, 2023 -

Riverside Chevrolet responded

Congratulations on your new Chevrolet! We are so proud of George for ensuring you left with a smile on your face. Welcome to the family! Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

Oct 23, 2023 -

jwest62821 responded

George is really good in making follow ups with his client i recommend him.

October 13, 2023

Steve in the service department was great. He was very professional and got my truck serviced in a timely manner. He deserves an all expense paid vacation. More

by craigzky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Steve Edwards
Oct 17, 2023 -

Riverside Chevrolet responded

We strive to deliver quality service and we're so proud of Steve and our team for taking excellent care of your truck. Thank you for sharing your stellar rating! Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

October 07, 2023

The staff was awesome! James, Martin, and Derek! They made our day and got us a kicked out Traverse! Thank you team:) More

by Gina potter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Postle
Oct 09, 2023 -

Riverside Chevrolet responded

Congratulations on your new Traverse, Gina! We are so happy to hear our team delivered an awesome shopping experience. Welcome to the family! Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

October 02, 2023

James was just amazing with our car purchase. He went above and beyond to make our experience exceptional. Thank you James. We love the Trax. More

by Keith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James in Sales
Oct 03, 2023 -

Riverside Chevrolet responded

We love to hear it, Keith! Congratulations on your new Chevy and welcome to the family! Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

October 02, 2023

Craig did a great job of explaining the service options and getting my car serviced in a timley manner. More

by larryrogers24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
craig Davis, Raul Melchor, Jessica Molina
Oct 03, 2023 -

Riverside Chevrolet responded

We love to hear your service went seamlessly, Larry! Thank you for choosing us! Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

September 13, 2023

Steve is always a pleasure to deal with. He is very efficient in his work. I would recommend him to my friends. More

by clchrislogan148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Melchor, Jessica Molina
Sep 14, 2023 -

Riverside Chevrolet responded

Steve is awesome and it's no surprise he always takes great care of you. We'll be sure to share this positive feedback with him and we look forward to serving you and your friends in the future. Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

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