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Riverside Chevrolet

Riverside, CA

5.0
1,157 Reviews

8200 Auto Dr

Riverside, CA

92504

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Showing 1,157 reviews

August 18, 2017

Recall notice on truck. I purchase my truck from Riverside Chevrolet and had it in for a recall notification. The service department was prompt with my repairs. I've had noth More

by Abcd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 20, 2017 -

Riverside Chevrolet responded

Thank you very much for the great review! We will be sure to high-five Steve, he always works very hard for his customers and we know he will be very proud to read your kind words!

August 17, 2017

Defective windshield wiper tank Save met me within minutes of arriving. Explained the problem and he concurred. Car promptly went back for service and within a few minutes Steve was More

by equinox15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve a service advisor. Thumbs up.
Aug 20, 2017 -

Riverside Chevrolet responded

That. Is. Awesome! Great to hear your experience was just the way we like it for our customers! Thank you for trusting us with your ride and for the great review!

August 15, 2017

Great Service all around The service was complete and fast. They completely completed all the tasks they set on the document including complete washing of the truck. Great j More

by dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faisal Mangrip
Aug 20, 2017 -

Riverside Chevrolet responded

Dennis thank you! We appreciate you taking a moment to share your great review! :)

August 13, 2017

Terrible customer service all around! Before I signed a contract, the service was great. After I signed the dotted line and drive the car home it was a total nightmare trying to get help I More

by NCfernando007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know all names
Aug 14, 2017 -

Riverside Chevrolet responded

Fernando, we have tried to reach you by phone and text simply to get more information about your situation. We know we arent perfect but we can only fix what we know about and we do look for opportunities to improve constantly and your feedback is important ti us. If you wouldnt mind could you either email our Customer Relations Manager Mike at mcorrera@myriversidechevy.com or give him a call at (951) 396-2222 so he can get a better understanding and maybe even help out. Thank you for your time, we look forward to hearing from you

Aug 15, 2017 -

NCfernando007 responded

BS. Stop lying to make your dealership look better then it is. I bought this car two weeks ago and have all the same unresolved issues! Me and my finance company have left several voicemails to several different people at the dealership and we haven't received one single callback yet. We've left our names and phone numbers on the voicemails too, so no excuse for never calling us back. I had to take extreme measures just to escalate this issue. I called Chevy corporate to intervene and be a middle man just to get the follow-up service I needed from you guys. I can't change my situation with you guys now, but I can warn future potential buyers! Oh, even worse, the NEW car I bought was a dealer transfer, and I was told several times that a full inspection would be completed before releasing the car to me. I guess they missed a routine check of the power windows because my driver side hasn't worked from day one. Makes me wonder if they even checked the car at all... probably not. Again, I was happy to give these guys a chance to remedy the issues I'm having between us, but they wouldn't return any phone calls from myself or my finance company. So this is a fair review.

August 11, 2017

Routine service Our Chevy Traverse came in routine service. The staff was friendly and courteous. The service was performed quickly. They even washed our vehicle! Tha More

by Mary M Carpenter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
Aug 15, 2017 -

Riverside Chevrolet responded

Great to hear Mary! Thank you very much for sharing your experience, we appreciate your business AND the FIVE STARS! :0

August 09, 2017

Riverside over Rotolo Chevrolet Anytime We brought a new Camaro, we did a lot of foot work and computer work to find the best deal possible. It was at Riverside Chevrolet. Not only were th More

by samandmary1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Spitzer, Chris Skufca
Aug 15, 2017 -

Riverside Chevrolet responded

Sam and Mary we are glad that we were able to help you with your awesome new Camaro, we appreciate you taking a moment to share your experience and we appreciate the STARS!!! Enjoy that new car! :)

August 08, 2017

Suburban repair Customer service was excellent repair was done very quickly very satisfied with their service department I would recommend this dealership to have y More

by Path
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
August 04, 2017

Great service Riverside Chevrolet, and more specifically, Mr. Huegel, did an outstanding job with my transaction. He was friendly, knowledgeable, and worked hard to More

by Ml494
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Huegel
August 04, 2017

Great customer service! Saturday morning getting gas off of Arlington and the fuel door won't open. So I had to take my 2015 Corvette in Saturday morning at 8am with no app More

by Darth Vetter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
August 04, 2017

Caring Every service representative was attentive and listened to my daughter's concerns. They went to bat for her when it looked like her extended warranty More

by Sonic1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny
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