Riverside Chevrolet
Riverside, CA
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Recall notice on truck. I purchase my truck from Riverside Chevrolet and had it in for a recall notification. The service department was prompt with my repairs. I've had noth I purchase my truck from Riverside Chevrolet and had it in for a recall notification. The service department was prompt with my repairs. I've had nothing but great experiences with this dealership. More
Defective windshield wiper tank Save met me within minutes of arriving. Explained the problem and he concurred. Car promptly went back for service and within a few minutes Steve was Save met me within minutes of arriving. Explained the problem and he concurred. Car promptly went back for service and within a few minutes Steve was able to provide a diagnosis. Turns out it was a hose that had cracked. Hose was repaired at no charge, car washed and vacuumed and I was on my way. More
Great Service all around The service was complete and fast. They completely completed all the tasks they set on the document including complete washing of the truck. Great j The service was complete and fast. They completely completed all the tasks they set on the document including complete washing of the truck. Great job. More
Terrible customer service all around! Before I signed a contract, the service was great. After I signed the dotted line and drive the car home it was a total nightmare trying to get help I Before I signed a contract, the service was great. After I signed the dotted line and drive the car home it was a total nightmare trying to get help I needed from Riverside Chevy. I sourced my own outside financing because their APR was way too high, but they refuse to return any phone calls from me or my finance company to finish the process. And when I drove the car home, I discovered my driver side window wasn't working (brand new car!). I called my sales rep and left messages to help me return the car or setup to get it fixed, and he still hasn't returned my calls two weeks later! Absolutely unacceptable follow-up service from these guys! BUYER BEWARE! Soon as you sign the dotted line, you mean absolutely nothing to Riverside Chevy! Wish I never bought this car now! More
Routine service Our Chevy Traverse came in routine service. The staff was friendly and courteous. The service was performed quickly. They even washed our vehicle! Tha Our Chevy Traverse came in routine service. The staff was friendly and courteous. The service was performed quickly. They even washed our vehicle! Thank you. More
Riverside over Rotolo Chevrolet Anytime We brought a new Camaro, we did a lot of foot work and computer work to find the best deal possible. It was at Riverside Chevrolet. Not only were th We brought a new Camaro, we did a lot of foot work and computer work to find the best deal possible. It was at Riverside Chevrolet. Not only were the people helpful and more truthful, their approach was what you would like to see when you arrive. We are an integrated couple, Riverside saw green and the ability to pay, Rotolo saw a Black and Mexican checking things out... More
Suburban repair Customer service was excellent repair was done very quickly very satisfied with their service department I would recommend this dealership to have y Customer service was excellent repair was done very quickly very satisfied with their service department I would recommend this dealership to have your car repaired anytime there fast and friendly More
Great service Riverside Chevrolet, and more specifically, Mr. Huegel, did an outstanding job with my transaction. He was friendly, knowledgeable, and worked hard to Riverside Chevrolet, and more specifically, Mr. Huegel, did an outstanding job with my transaction. He was friendly, knowledgeable, and worked hard to get the right financing solution for our business. I could not be more satisfied. I had visited other dealers before speaking with the folks at Riverside Chevrolet. From the first conversation, it was apparent that they were going to take good care of my needs. I was pleased every step of the way! I highly recommend them to you. Ask for George! More
Great customer service! Saturday morning getting gas off of Arlington and the fuel door won't open. So I had to take my 2015 Corvette in Saturday morning at 8am with no app Saturday morning getting gas off of Arlington and the fuel door won't open. So I had to take my 2015 Corvette in Saturday morning at 8am with no appointment. Had to wait in line but was addressed in 30 minutes, Not the dealers fault. Being as busy as it was, several guys tried to help get the door open but nope no luck. So I made arrangements to leave it. Called a cab to get me home and was just waiting around when the Service Manager approached me and informed me it was a rather intensive repair (covered under warranty thankfully) and offered a loaner vehicle. Excellent! My vehicle was ready on Thursday and they washed my car. Unexpected and appreciated. I also have a 2005 Silverado that I take here but I don't drive it much so it doesn't require much service. More
Caring Every service representative was attentive and listened to my daughter's concerns. They went to bat for her when it looked like her extended warranty Every service representative was attentive and listened to my daughter's concerns. They went to bat for her when it looked like her extended warranty might have been over the stated warranty mileage. Their hard work paid off for my daughter. We are grateful More