Riverside Chevrolet
Riverside, CA
Filter Reviews by Keyword
By Type
Showing 1,157 reviews
Great customer service I brought my Bolt in for it’s first checkup. Steven was courteous, friendly and professional. My service was completed in less than 45 minutes! I brought my Bolt in for it’s first checkup. Steven was courteous, friendly and professional. My service was completed in less than 45 minutes! More
Great experience Kelly very helpful qith everything from the moment he first contacted me he did everything possible to make everything quick and easy . We had a long Kelly very helpful qith everything from the moment he first contacted me he did everything possible to make everything quick and easy . We had a long drive to this dealership and he had everything already worked by the time we got there . Appreciate all the hard work !!!! More
Took my truck for oil change & tire rotation Had a 9am appointment for tire rotation and oil change. Arrived at 845 and was on my way by 930. Was asked if I would like my truck washed also but de Had a 9am appointment for tire rotation and oil change. Arrived at 845 and was on my way by 930. Was asked if I would like my truck washed also but declined since I had just washed it. Service department was very courteous and made great efforts to make my wait pleasent. More
Professional service I have been visiting the service department for several years, when it was owned by Singh. Now it is Riverside Chevrolet, I have noticed 100% improvem I have been visiting the service department for several years, when it was owned by Singh. Now it is Riverside Chevrolet, I have noticed 100% improvement in the services. I had a small incident when I took my 2014 Impala, but, after reporting the mishap, Riverside Chevrolet responded and asked me to return the vehicle to service department to take care of the problem, I am so pleased with their immediately responding and correcting the issue, I recommend Riverside Chevrolet any time. More
Good workmanship, lousy waiting room accommodation. The Service advisor (Steven) was amazing and works with his clients as seems to be the attitude of the rest of the service advisors. However, the wai The Service advisor (Steven) was amazing and works with his clients as seems to be the attitude of the rest of the service advisors. However, the waiting room was like waiting in a mortuary for the funeral director to come in to tell you some sad news. Riverside Chevrolet has a LONG way to go to match what Singh customers came to expect. For example, now there was NO Coffee, Tea, Real TV, magazines, newspapers, popcorn, donuts, etc With Singh there were even massage chairs for customers to relax while your car was being repaired. Riverside Chevrolet, is so much LESS personal now. The cashier seems to hate her job and seemed to have lost her personality at birth. Maybe the moral has become substandard. It seems more like a dealership full of zombies then a happy staff. A bit scary, but it is Halloween appropriate with the staffs personalities. More
I HAD A WARRANTY ISSUE WITH MY CAR THAT WAS TAKEN CARE OF I HAVE ALWAYS HAD GOOD SERVICE WHEN I'VE TAKEN MY CARS TO RIVERSIDE CHEVROLET. THIS TIME THEY HAD TO GET ME A RENTAL CAR SINCE MY WARRANTY PART WASN' I HAVE ALWAYS HAD GOOD SERVICE WHEN I'VE TAKEN MY CARS TO RIVERSIDE CHEVROLET. THIS TIME THEY HAD TO GET ME A RENTAL CAR SINCE MY WARRANTY PART WASN'T COMING IN UNTIL THE NEXT DAY. I HAVE A 80 MILE COMMUTE EACH DAY SO I HAD NO WAY OF GETTING HOME WITHOUT THE RENTAL. More
As always excellent customer service!! I have been getting my service at this dealer for 5 years now & I have never had a bad experience. Everyone at this dealership treats you great!! I have been getting my service at this dealer for 5 years now & I have never had a bad experience. Everyone at this dealership treats you great!! More
service very good and did a very good job and replacing the weather striping on my passenger side door, I highly recommend you. I did not have to pay for it. very good and did a very good job and replacing the weather striping on my passenger side door, I highly recommend you. I did not have to pay for it. More
Visit was to obtain a part that was due to a recall. As always Steve Edwards took care of the appointment in a fast efficient manner. This was due to a recall of the fuse box cover and the part had to As always Steve Edwards took care of the appointment in a fast efficient manner. This was due to a recall of the fuse box cover and the part had to be ordered. More
Left waiting for hours I was very disappointed with my experience. I was apprehensive to even try a GM product after I lost almost $100k (Retirement Fund/Stock Certificat I was very disappointed with my experience. I was apprehensive to even try a GM product after I lost almost $100k (Retirement Fund/Stock Certificates) in the bankruptcy/reorganization. My sister wanted a small SUV from the local Chevy dealership, against my better judgement, I agreed. It took three salesmen to try and beat us down but when that didn't work, they left us waiting for over two hours to make a cash transaction with finance. Even after we got into the finance department, a man who called himself "The Director of Finance" came into the office and interrupted us several times. When I told him to please leave the finance guy alone to complete our transaction, he got bent out of shape and lectured me on being respectful when spoken too. NEVER AGAIN!!! More