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Riverside Chevrolet

Riverside, CA

5.0
1,157 Reviews

8200 Auto Dr

Riverside, CA

92504

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Showing 1,157 reviews

November 04, 2017

Great customer service I brought my Bolt in for it’s first checkup. Steven was courteous, friendly and professional. My service was completed in less than 45 minutes! More

by Petey’s mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Edwards
Nov 11, 2017 -

Riverside Chevrolet responded

We agree Petey's Mon, Steve is pretty awesome and works hard for his customers! Thank you for your business AND, for the Five Stars! We look forward to seeing you for your next service :)

November 02, 2017

Great experience Kelly very helpful qith everything from the moment he first contacted me he did everything possible to make everything quick and easy . We had a long More

by Franco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike "theCarGuy" Correra, Kelly Spitzer
Nov 11, 2017 -

Riverside Chevrolet responded

Franco that is just how we like it, easy and hassle free! Thank you for sharing your experience, for your business AND for the Five Stars! :)

October 29, 2017

Took my truck for oil change & tire rotation Had a 9am appointment for tire rotation and oil change. Arrived at 845 and was on my way by 930. Was asked if I would like my truck washed also but de More

by Tony Romero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Skufca
Nov 11, 2017 -

Riverside Chevrolet responded

Boom! That is just how we like it Tony! Thank you for your business AND, for the Five Stars!

October 27, 2017

Professional service I have been visiting the service department for several years, when it was owned by Singh. Now it is Riverside Chevrolet, I have noticed 100% improvem More

by John Malconian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. James Wood and Mr. Brian Duncason
Nov 11, 2017 -

Riverside Chevrolet responded

John our Service Team will be super happy to read your awesome review, they work hard for our customers and we appreciate you letting us know that they are doing great! Thank you so much for your continued business AND, for the Five Stars :)

October 26, 2017

Good workmanship, lousy waiting room accommodation. The Service advisor (Steven) was amazing and works with his clients as seems to be the attitude of the rest of the service advisors. However, the wai More

by Real Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven (Service advisor)
Nov 11, 2017 -

Riverside Chevrolet responded

Michael as we grow and continue to improve for our awesome customers feedback like yours is critical to us. We can only fix the issues we know about and your input has helped us uncover some areas we can focus effort on, thank you for your business and for your valuable insights.

October 26, 2017

I HAD A WARRANTY ISSUE WITH MY CAR THAT WAS TAKEN CARE OF I HAVE ALWAYS HAD GOOD SERVICE WHEN I'VE TAKEN MY CARS TO RIVERSIDE CHEVROLET. THIS TIME THEY HAD TO GET ME A RENTAL CAR SINCE MY WARRANTY PART WASN' More

by CRUZE/VOLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN WAS MY SERVICE WRITER
Nov 11, 2017 -

Riverside Chevrolet responded

Awesome to hear! We will make sure our Service Team gets an extra hi-five for the great job, they work hard for our customers and its great to know their efforts are noticed. Thank you for sharing your experience AND, for the Five Stars :)

October 25, 2017

As always excellent customer service!! I have been getting my service at this dealer for 5 years now & I have never had a bad experience. Everyone at this dealership treats you great!! More

by GregStewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dion Vaughn, Steve Edwards
Nov 11, 2017 -

Riverside Chevrolet responded

Greg we very much appreciate your continued trust in doing business! We agree, Dion and Steve do an awesome job for our guests and we will make sure they see this great review! We look forward to seeing you for your next service and hope you have a great day!

October 24, 2017

service very good and did a very good job and replacing the weather striping on my passenger side door, I highly recommend you. I did not have to pay for it. More

by jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dennycovarrubias
Nov 11, 2017 -

Riverside Chevrolet responded

Jill we love your awesome review, thank you for sharing your kind words! See you for your next service :)

October 21, 2017

Visit was to obtain a part that was due to a recall. As always Steve Edwards took care of the appointment in a fast efficient manner. This was due to a recall of the fuse box cover and the part had to More

by Stephen Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Edwards Service Dept.
October 18, 2017

Left waiting for hours I was very disappointed with my experience. I was apprehensive to even try a GM product after I lost almost $100k (Retirement Fund/Stock Certificat More

by Never Again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike "theCarGuy" Correra, Emmanuel Meza
Oct 19, 2017 -

Riverside Chevrolet responded

We very much appreciate your review, feedback like yours is critical to us as we grow because we can only fix what we know about. As we coach our team and work to improve our customer experience there is more we would like to understand about your visit, would it be possible for you to send a brief email with more info so we can get a better understanding of what happened? Please share your visit with Sales Manager Tony at: tbozarth@myriversidechevy.com, your input would be greatly appreciated, thank you.

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