Riverside Chevrolet Inc
Chillicothe, IL
Filter Reviews by Keyword
By Type
Showing 37 reviews
Couldn't say that I didn't have anything less than the best experience at Riverside. We went to 2 different dealers around my area and had the dealer mark up the sales price with fees and other things. Th best experience at Riverside. We went to 2 different dealers around my area and had the dealer mark up the sales price with fees and other things. Then we drove to Riverside which is a little more than 2 hours away from me and had no pressures, no extra fees, and great buying experience. I would absolutely recommend this dealer to anyone near and far. David and Keith were awesome and should definitely get a raise! More
We were more than thrilled with our experience with Riverside Chevrolet. We traveled from Nebraska to purchase our 2017 Corvette. We were treated with respect, courtesy and given a great deal. Can't Riverside Chevrolet. We traveled from Nebraska to purchase our 2017 Corvette. We were treated with respect, courtesy and given a great deal. Can't say enough about the people at Riverside Chevrolet. More
Great dealership to deal with and purchase a vehicle. Everybody was very informed about all aspects of the vehicle, very friendly, helpful and answered any questions that we had. They made us feel very Everybody was very informed about all aspects of the vehicle, very friendly, helpful and answered any questions that we had. They made us feel very much at ease, like a family member. They went out of their way to find us a vehicle from another dealership to meet our requests. I would and am highly recommending this dealership to anyone who is in the market for any type of vehicle. The best car buying experience that I have ever had. Chase was the best. Thank you very much. More
Great people, great experience, Ryan went out of his way to get the exact vehicle I wanted and made sure I was going to be happy and satisfied. He was always keeping in touch and keeping me updated, great d to get the exact vehicle I wanted and made sure I was going to be happy and satisfied. He was always keeping in touch and keeping me updated, great dude. Chase also did a great job and made everything go smoothly and took his time to explain everything to me and very thoroughly. He also had the truck looking top notch when I arrived. Would highly recommend. Will be back for future business. More
Excellent service and communication throughout the buying process. Chase was very thorough and the deal was fair and without issue. I've dealt with many dealers over the years and this was one of my best e process. Chase was very thorough and the deal was fair and without issue. I've dealt with many dealers over the years and this was one of my best experiences! Highly recommend! More
We'd been looking for a truck locally for several weeks and realized that we needed to expand to a national search to find Just the Right Truck. That's when we found our 2017 F-350 Super Duty online at Ri and realized that we needed to expand to a national search to find Just the Right Truck. That's when we found our 2017 F-350 Super Duty online at Riverside Chevrolet ~ right away we were impressed with the number and quality of the photos they provided. When we called for more info, Chase Wilkins was quick to answer our questions about the truck and even took some additional (specific) photos for us, as we live in Washington state. He also took the time to FaceTime with us, started the truck and gave us a quick interior and exterior tour on a snowy day. Chase is very personable, so we felt like we were hanging out with a friend in a cool truck (all while enjoying a walk on a nice day at home). After looking over the CarFax and photos we decided we'd fly out for a test drive (completely prepared to drive it home even though they have *very* reasonable nationwide shipping costs); Chase took a nominal deposit to ensure we'd actually show up. Chase also sent us all the paperwork (FedEx) so if we decided to buy the truck we'd have everything done and our time sitting in a dealership to fill out paper would be non-existent. My son and I arrived at the dealership at 10am Thursday morning, and the truck was warmed up waiting for the test drive ~ which sealed the deal. The test drive was very thorough and while on the drive Chase made sure we tested several things out on the truck, and took us on a bumpy road to shake out any rattles (there weren't any). Chase was not only knowledgeable about the Ford (despite it being at a Chevy dealership), but a fun guy to spend time with. We asked him a lot of questions, and he even FaceTimed (again) with my husband who had a few last minute questions from home. We've owned two other Ford trucks but this was our first diesel and he explained the nuances of a diesel (DEF??). While we were on the test drive, the Finance Office completed our paperwork and handed them back to us ~ and just like that, by 11:15am, we were headed west (right into what turned out to be 3 blizzards ahead, including an I-80 shutdown). We've never bought a truck sight-unseen, nor from another state ~ but with Chase it was a no-brainer. We can't speak highly enough of his ability to make us feel confident during this truck-buying purchase. Not once did we feel pressured, up-sold, or hoodwinked. Chase is by far the best person we've ever bought a truck (or car) from, and we'd venture to guess that each of his customers feels the same way; he truly loves his job and loves cars ~ and it shows!!! . We are still impressed with how fast they processed the paperwork and got us on the road. If you're looking to buy a car or truck (even if you're not in the Chillicothe, Illinois area), we highly recommend Chase and the team at Riverside Chevrolet! More
Bought a Ram truck from Chase Wilkins. Great communication, customer care, great salesman, a truely great experience. I drove 2 hours twice to this dealership and would do it again to get the tr communication, customer care, great salesman, a truely great experience. I drove 2 hours twice to this dealership and would do it again to get the treatment and care I received. Larry C More