Riverside Chevrolet Buick GMC Of Rome

Too slow. 2 hours for an oil change is ridiculous. The service writer seemed overwhelmed and was rude to several other coworkers. Then the up sale scare tacti 2 hours for an oil change is ridiculous. The service writer seemed overwhelmed and was rude to several other coworkers. Then the up sale scare tactics were a little over the top. The first 4 services were complimentary with purchase of a new vehicle. Everything was fine every visit, but once I had to pay out of pocket- my air/cabin filters needed to be replaced at an exorbitant amount. This is not the first time I have had long waits for service at this dealership. Even the cashier seemed unhappy with her job and peppered in complaints during our brief interaction. More

Good Service On time and met my expectation. It would have been higher if more than one person was helping with cars and took around 7 to 8 minutes for someone to On time and met my expectation. It would have been higher if more than one person was helping with cars and took around 7 to 8 minutes for someone to help. More

Tahoe purchase Andy Welborn began the relationship with Riverside Auto Group and Brandon Norton completed the transaction. I was very pleased with the attentiveness Andy Welborn began the relationship with Riverside Auto Group and Brandon Norton completed the transaction. I was very pleased with the attentiveness that I received. I have purchased many cars from this dealership and will continue to do so in the future. More

awesome always bought Cadillacs from riverside great service very helpful andy was awesome to work with helped us find car we wanted and delivered on time always bought Cadillacs from riverside great service very helpful andy was awesome to work with helped us find car we wanted and delivered on time More

Amazing Mr.Andy Cantrell went beyond expectations to allow us to have the vehicle we now own and are very happy! Thank you so much Mr. Andy Cantrell Mr.Andy Cantrell went beyond expectations to allow us to have the vehicle we now own and are very happy! Thank you so much Mr. Andy Cantrell More

My oil change at Riverside Chevy. Very pleasant experience,great service. Kathy Otting is always very helpful and informative....Ethan in the parts department is always eager to help w Very pleasant experience,great service. Kathy Otting is always very helpful and informative....Ethan in the parts department is always eager to help with parts and any questions I might have .,Ethan in parts. More

FREINDLY STAFF STAFF WAS VERY FREINDLY AND KNOWLEDGEABLE. IT WAS A PLEASANT EXPERIENCE. MY CAR WAS REPAIRED IN A REASONABLE AMOUNT OF TIME. I WILL USE THEM AGAIN. STAFF WAS VERY FREINDLY AND KNOWLEDGEABLE. IT WAS A PLEASANT EXPERIENCE. MY CAR WAS REPAIRED IN A REASONABLE AMOUNT OF TIME. I WILL USE THEM AGAIN. More

50K Mile Serivce Dealership did a great job on my service. Just did what I needed, and performed a recall. I would recommend this service dept for your routine maint Dealership did a great job on my service. Just did what I needed, and performed a recall. I would recommend this service dept for your routine maint. More

Great friendly experience!!!!! Very friendly and professional Very well managed and the levels of knowledge was quite impressive .my problem occurred while on vacation towing my cam Very friendly and professional Very well managed and the levels of knowledge was quite impressive .my problem occurred while on vacation towing my camper. Torque converter shutter. Tech drove and remembered a service bulletin. Worked me in for repairs to safely continue on to Fl. Most courteous and professional. Thanks Again More

salesman management financial team Everyone I dealt with was excellent. Very knowledgeable and helpful. Excellent experience Nick was great. Dakota and Donnie were very helpful and Da Everyone I dealt with was excellent. Very knowledgeable and helpful. Excellent experience Nick was great. Dakota and Donnie were very helpful and David in the financial department was great More