
Riverside Chevrolet Buick GMC Of Rome
Rome, GA
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Disappointment Our company, Holston Gases bought the 2016 Silverado brand new from this dealership. I have had all of the service work done at this dealership. Two w Our company, Holston Gases bought the 2016 Silverado brand new from this dealership. I have had all of the service work done at this dealership. Two weeks ago, I took the truck in because the transmission was slipping and the air had quit working. I was told that the transmission needed to be re-built, and the compressor had to be replaced. The truck came with a 60,000 mile warranty, one of the worst in the industry, so it would be around $ 5000.00 to repair the truck. The attitude of the service rep was no big deal, this kind of thing happens all the time. I notified my boss, and they are checking through the company to see how many GM trucks the company owns around this age. Two years old. Holston will no longer purchase GM trucks. Also, my brother owns a 2015 GMC Sierra. His transmission has been acting strange and it had only 28000 miles on it. He and his wife bought a new 2017 Denali, and the transmission had already been replaced in it. I believe that GM has known there is a problem with these transmissions, and have chosen to do nothing about it. I have babied this truck since the company bought it for me, because I was told I could purchase it for a really good deal once it was depreciated. I would never consider buying a GM product now. This kind of quality is what has opened the door for the Toyota! Please take me off of your e-mail list and do not contact me again. Rick Minshew Holston Gases More
Great help Riverside did a great job repairing the a/c in my suburban and taking care of a couple recalls. They were able to put my wife in a loaner vehicle that Riverside did a great job repairing the a/c in my suburban and taking care of a couple recalls. They were able to put my wife in a loaner vehicle that was a tremendous help. Good service and friendly people. More
Don’t recommend Oil filter leaked. Oil level almost a quart low. Marked up air filter 100%. Falsified paperwork on tire pressures. Left oily rag in cab of truck. Will Oil filter leaked. Oil level almost a quart low. Marked up air filter 100%. Falsified paperwork on tire pressures. Left oily rag in cab of truck. Will not use again. More
Purchase Recently, we had to replace a previous Equinox after an accident. After searching for a great used Equinox in the Atlanta area, we found a great deal Recently, we had to replace a previous Equinox after an accident. After searching for a great used Equinox in the Atlanta area, we found a great deal in Rome at Riverside. It was awesome working with Brandon and Justin on the purchase of the vehicle and we drove away with a great ride and deal! More
awesome Very friendly people who take the time and listen to put you in the right vehicle. They also sit down and find the right packages and coverage to real Very friendly people who take the time and listen to put you in the right vehicle. They also sit down and find the right packages and coverage to really feel confident in the deal.Brandon Roach was excellent in finding the right car for my family. More
Wonderful and painless My experience at Riverside was wonderful. Andy was very helpful and understanding about my situation. He went above and beyond is normal activities My experience at Riverside was wonderful. Andy was very helpful and understanding about my situation. He went above and beyond is normal activities that day to help me. thanks again Andy More
Good experience. Nick was great to work with!! He was very knowledgeable and answered all my questions. I would recommended him to my family and friends wanting to buy Nick was great to work with!! He was very knowledgeable and answered all my questions. I would recommended him to my family and friends wanting to buy a vehicle. More
Internet Experience I was looking on-line at different vehicles. I decided to check out the Trax . I saw one at Riverside Chevrolet in Rome. As soon as I was looking a I was looking on-line at different vehicles. I decided to check out the Trax . I saw one at Riverside Chevrolet in Rome. As soon as I was looking at it I got a message from Brandon Norton. I decided to go there and check the vehicle out. I was happy with the vehicle and test drive. The people at Riverside Chevrolet were helpful and nice. More
Oil change Great service. They got me in and out. Had an appointment at 7:45. And they got me in and out. Only place where I will get my oil change Great service. They got me in and out. Had an appointment at 7:45. And they got me in and out. Only place where I will get my oil change More
Great Went above and beyond our expectations...great experience. Rep went out of his way to get the cabin air filter replaced even thought it was not due t Went above and beyond our expectations...great experience. Rep went out of his way to get the cabin air filter replaced even thought it was not due to be replaced with my Premium Cadillac Care Plan. More