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Riverside Chevrolet Buick GMC Of Rome

Rome, GA

Overview
Reviews
4.2
372 Reviews
Call Dealership (706) 295-9090
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100 Highway US-411

Rome, GA

30161

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Showing 372 reviews

June 06, 2025

The service center is great, Clean and a friendly staff. Waiting room is nice and Jacob the service manager is the best you could ask for!! More

by geschlaitzer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Thompson
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Jun 08, 2025 -

Riverside Chevrolet Buick GMC Of Rome responded

Thank you so much for your kind words, Geschlaitzer. We appreciate you and your business. Let us know if we can help in any way in between visits. Wish you all the best!

May 17, 2025

I enjoyed my experience The sales guy Ted was very helpful and so were the finance guys I luv my new Chevy Trax More

by angelakevin962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted
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May 19, 2025 -

Riverside Chevrolet Buick GMC Of Rome responded

Thank you so much for your kind words, Angela. We appreciate you and your business. Let us know if we can help in any way in between visits. Wish you all the best!

April 27, 2025

They were very willing to beat the price of another dealership. Everyone I met was very courteous More

by ccoueytodd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Langley
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Apr 28, 2025 -

Riverside Chevrolet Buick GMC Of Rome responded

Thank you so much for your kind words, Todd. We appreciate you and your business. Let us know if we can help in any way in between visits. Wish you all the best!

April 15, 2025

Judd and Justin work hard to ensure you leave pleased. They are pleasant to work with and I couldn’t be happier. More

by Hnd151
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judd, Justin
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Apr 15, 2025 -

Riverside Chevrolet Buick GMC Of Rome responded

Hnd151, that means so much to us. Your feedback is so much appreciated. It is customers like yourself which make our hard work and extra effort so rewarding. Look forward to seeing you again soon. Wish you all the best in 2025!

March 03, 2025

Good experience and good service 2 cars same both times would recommend to any one More

by Mcadamsbodyshop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Langley
Report | Print
Mar 05, 2025 -

Riverside Chevrolet Buick GMC Of Rome responded

Thank you so much for your kind words. We appreciate you and your business. Let us know if we can help in any way in between visits. Wish you all the best!

November 30, 2024

We are repeat customers of Riverside Chevrolet/GMC as are several members of our family. We are always treated well. This visit was to purchase a new Yukon More

by Renee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Blake, Mr. Gore, Dennis Langley
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Dec 05, 2024 -

Riverside Chevrolet Buick GMC Of Rome responded

Renee, that means so much to us. Your feedback is so much appreciated. It is customers like yourself which make our hard work and extra effort so rewarding. Look forward to seeing you again soon. Wish you all the best in 2025!

November 08, 2024

We had a truck trailer disconnect ( no lights or trailer brakes. Went to Riverside Chevrolet GMC. The mechanic diagnosed the problem and sent us on our way after a quick fix. I am totally amazed at how quic More

by wayne.sager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not given
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Nov 11, 2024 -

Riverside Chevrolet Buick GMC Of Rome responded

Thank you, Wayne. So glad we were able to help in your time of need. Thank you for taking the time out of your day to let us know your experience. Your review means more to us than you know. It's people like you that make our effort and dedication to our business so rewarding. Thank you for allowing us to be a part of your Fall of 2024! Wish you all the best!

February 04, 2024

Have alot of Learning towards Customer Service, communication is there biggest problem and upper management on Service. More

by 777 Bravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Blake
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Feb 05, 2024 -

Riverside Chevrolet Buick GMC Of Rome responded

Hello, We pride ourselves on performing good work for our clients, however, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from our records. If you were a client of ours, please contact us directly at 706-295-9090 so we can investigate further. Thank you. Michael H. Service Manager

Feb 08, 2024 -

Riverside Chevrolet Buick GMC Of Rome responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (706) 295-9090 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 06, 2023

Everytime we take our vehicles there they tell us what is wrong with them and then they come back with more issues. They never have parts needed for repairs and it takes weeks to get vehicle back. The serv More

by Unsatisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vickey McConnell
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Oct 06, 2023 -

Riverside Chevrolet Buick GMC Of Rome responded

Hello, We pride ourselves on performing good work for our clients, however, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from our records. If you were a client of ours, please contact us directly at 706-295-9090 so we can investigate further. Thank you.

August 11, 2023

I repeatedly tried to ask your representative Kera about My vehicle and the miscommunication between herself and the claims support at Assurant, but she refused to deal with my questions. I trust this is n More

by bigom69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kera Service
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