Riverhead Dodge Inc - Service Center

Great dealership! Best dealership I’ve ever been to. Sales and service. In a perfect world, all dealerships would behave this way. Great folks all around! From Rockey Best dealership I’ve ever been to. Sales and service. In a perfect world, all dealerships would behave this way. Great folks all around! From Rockey in sales to Frank, Dave and Ray in service, even the finance manager, whose name eludes me at the moment, you couldn’t ask for a better place to handle all your automotive needs. No pressure sales, honest and friendly service, no tricks or gimmicks, you finally feel that you can trust a dealership, rather than think you’re about to be cheated as soon as you walk in! More

The service was good but they scheduled me for a Thursday but failed to say it was next Thursday and then did not look at truck till Friday and never called me. I had to call them 3 times before getting a ca but failed to say it was next Thursday and then did not look at truck till Friday and never called me. I had to call them 3 times before getting a call that truck was done More

They took me on short notice the day after New Year's and took care of two open recalls while they had the truck there. Courteous and upbeat staff. took care of two open recalls while they had the truck there. Courteous and upbeat staff. More

Excellent Customer Service I was leery of using a dealership that I was unfamiliar with to start. Having a bad experience with the previous dealership, whom I will no longer u I was leery of using a dealership that I was unfamiliar with to start. Having a bad experience with the previous dealership, whom I will no longer utilize. Riverhead Dodge treated me like a friend. Very customer service oriented, relaxed, no pressure, a good place to bring my truck. They called me every step of the way and completed the repairs to my satisfaction. Best of all, I did not have to return for any problems after the repairs were done. I will return for any repairs that are needed in the future. I will also most definitely look at them when I consider purchasing a new vehicle. They are that good. More

The best customer service ever. Everyone is friendly and courteous. And they get you in and out as fast as possible. I’ll stick with Riverhead Dodge. courteous. And they get you in and out as fast as possible. I’ll stick with Riverhead Dodge. More

First and foremost . The men and women in service are First and foremost . The men and women in service are the most professional and personal as any shop I have ever encountered . Alls helpful and fa First and foremost . The men and women in service are the most professional and personal as any shop I have ever encountered . Alls helpful and fair . More

Great Service The service has always been excellent and the staff friendly and engaging, always ready to explain what they will be doing and answer any questions. W The service has always been excellent and the staff friendly and engaging, always ready to explain what they will be doing and answer any questions. We will miss them after we move! More

Love this service department at this dealership. They are quick, efficient and always fit you in when needed. I have been to other Jeep dealerships and service department is terrible! quick, efficient and always fit you in when needed. I have been to other Jeep dealerships and service department is terrible! More

I had my service done here. Frank and Ray are extremely customer-oriented. Truck was done to my satisfaction. Thanks . It’s always a pleasure. customer-oriented. Truck was done to my satisfaction. Thanks . It’s always a pleasure. More

Oil change/ service Al Lorentsen is the best mechanic. Always takes amazing care when working on my vehicle. I’ve had my car almost 5 yrs. xxxxxxto riverhead dodge Al Lorentsen is the best mechanic. Always takes amazing care when working on my vehicle. I’ve had my car almost 5 yrs. xxxxxxto riverhead dodge More