Riverhead Dodge Inc
Riverhead, NY
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143 Reviews of Riverhead Dodge Inc
Excellent service with old-time values My experience with Riverhead Dodge was nothing but exceptional from day one. I purchased my vehicle through the Internet department where I believe I My experience with Riverhead Dodge was nothing but exceptional from day one. I purchased my vehicle through the Internet department where I believe I got the best service in the industry. I dealt with more than six Dodge dealerships and I believe this Internet service listen to my needs and deliver it exactly what they said they said what they meant and they did what they said. Which for me is very important. Then I had the pleasure of meeting the salesman which immediately I felt very comfortable and confident that I was receiving a deal of a lifetime in the most honest way possible. Shortly after I met the owner which I hit it off right away with him because you can see he loves what he does and his employees follow his lead. Eventually I met the business manager and he went over my options and listen to my needs and delivered more than what he promised. The day I went to pick up my car. I met the service manager and the mechanic that was put in a hitch on my car which was very professional in every way. The same day I met several other people of the staff, which was very polite and professional and made you feel like you were part of their family. Since I've been in business since 1980. I have observed many businesses. The one thing that stands out more than anything is there follow up after you purchase the vehicle. What I experience was the most professional ethics way of doing business. This is why I would have no problem referring my friends and family to anyone that was looking for a vehicle. Sincerely, Jerry Nelson More
Great leasing experience Bonnie Rumph was very nice and informative about our options leasing a new 2017 challenger. She worked with us on payment plan to where it was comfort Bonnie Rumph was very nice and informative about our options leasing a new 2017 challenger. She worked with us on payment plan to where it was comfortable. I will definitely go to her for future dodge vehicles. More
Real People All staff, including the owner, were personable and treated me with respect. I didn't feel pressure and wanted to do business with them based on thei All staff, including the owner, were personable and treated me with respect. I didn't feel pressure and wanted to do business with them based on their demeanor. They gave me a very fair trade-in value on my truck and I left with my new vehicle feeling good about my purchase.... No hidden charges. More
Very very pleased I was very pleased with my experience. From the first day I walked into the dealership I was treated with the utmost respect. Everyone was so professi I was very pleased with my experience. From the first day I walked into the dealership I was treated with the utmost respect. Everyone was so professional that it made my buying experience one of the best I ever had. Thank you to each and everyone responsable for the purchase of my Hellcat. I absolutely love it. More
Fantastic The entire staff was great they were easy too talk with and were able to answer all my questions. Even the service department was great ordering extra The entire staff was great they were easy too talk with and were able to answer all my questions. Even the service department was great ordering extra equipment for my Ram1500 . More
John is a great salesma John got right to the point no BS answer all my questions and he was very patient also the finance gentlemen got right to the point and got everyth John got right to the point no BS answer all my questions and he was very patient also the finance gentlemen got right to the point and got everything done quickly This is the first time I've been to a dealership and got everything done in one day both guys were awesome and I highly recommend them More
Buying a new RAM truck! I hesitated to drive into this dealership, but they did have what appeared to be a large selection of pick up trucks. I called first, and made an app I hesitated to drive into this dealership, but they did have what appeared to be a large selection of pick up trucks. I called first, and made an appointment. I ended up working with John Cerruto, and couldn't ask for a nicer and more cooperative gentlemen. Although I had never met him before, he treated my wife, daughter and me like gold. He went out of his way constantly to make our experience a good one, and find us the truck I wanted at an affordable price. The entire dealership was a pleasure to work with, and I feel like I have a new "family" at Riverhead Dodge. I love my new truck, and will be using these folks in the future! THANKS! BTW, with a couple of minor issues to deal with, John made sure that EVERYTHING was taken care of on my schedule! More
Dream Do Come True My experience was not only my first experience buying a car but was a wonderful experience at Riverhead Dodge. The employees were very considerable of My experience was not only my first experience buying a car but was a wonderful experience at Riverhead Dodge. The employees were very considerable of my preferences to the kind of car I wanted. They took there time and effort with me which I appreciated very much. They were very kind and generous people to do business with . I would recommend them to my friends and family and would deffently go back if I was looking for another car. More
Phone call to salesperson 08/29/2016 6:00pm I just called the dealership and spoke to a salesperson who was so obnoxious I hung up on him..I called to ask about the advertized special on there w I just called the dealership and spoke to a salesperson who was so obnoxious I hung up on him..I called to ask about the advertized special on there website for the Ram Express and he says which one we have a lot of them. I tell him the one for 169 a month with 1999,00 down, He says yeah and all together you will put down 5700.00 and then says "What did you think you were getting a 47000 dollar truck for 169.00 " I have been pricing around all day and will not be visiting that place... More
Excellent Great place to buy a car great service timely fashion. Neat clean well rounded salesman. Rocky. That's all I have to say just filling in the amount of Great place to buy a car great service timely fashion. Neat clean well rounded salesman. Rocky. That's all I have to say just filling in the amount of characters. Overall satisfied beyond. More