Riverdale Chrysler Jeep Dodge Ram
Bronx, NY
Filter Reviews by Keyword
By Type
Showing 868 reviews
Margie was wonderful! She knew exactly what she was talking about. She did everything she could to make this process go smoothly and it did. Be sure to ask for her when you are going to this dealership talking about. She did everything she could to make this process go smoothly and it did. Be sure to ask for her when you are going to this dealership! Thanks Margie! More
Fast and friendly service the moment i entered. Mike is an excellent salesman with a great attitude and helpful information that allowed me to make a purchase decision with ease. I refer everyone I know to an excellent salesman with a great attitude and helpful information that allowed me to make a purchase decision with ease. I refer everyone I know to RCJ for anything vehicle related. More
Mike helped me each step of the way on leasing a new JEEP. I've been to this dealership before and Mike is consistently very informative and straightforward when explaining each car model and different JEEP. I've been to this dealership before and Mike is consistently very informative and straightforward when explaining each car model and different package options available. With the great customer service I received I would definitely consider this dealership again for future business. More
Mike showed a high level of professionalism, great product knowledge, and made the car buying experience a joy. I would definetly come back to work with him in the future. product knowledge, and made the car buying experience a joy. I would definetly come back to work with him in the future. More
My experience at Riverdale Chrysler Jeep was Great! My sales person was Derrick Bennett, He was very professional,knowledgeable and very friendly.He worked the deal where I was able to afford my payments sales person was Derrick Bennett, He was very professional,knowledgeable and very friendly.He worked the deal where I was able to afford my payments and I was very satisfied with the whole sales deal with Mr Bennett. I will defiantly refer other customers to him! More
The very first day my husband and I bought the car there was problems. A week later there was another problem and everyone of them is rude, even the managers. Now two months there is another problem. This i was problems. A week later there was another problem and everyone of them is rude, even the managers. Now two months there is another problem. This is a nightmare, these people will rut in xxxx. Dont buy any car from these people, they are the devil workers trust me. More
We got the best price for our 4 door Wrangler at Riverdale Jeep. They were EXTREMELY nice, gave me a great trade -in value for my old Wrangler, and were straight forward and honest with us the entir Riverdale Jeep. They were EXTREMELY nice, gave me a great trade -in value for my old Wrangler, and were straight forward and honest with us the entire time. There were no hidden fees, bait/switch, or any games at all. On the day we went to pick up our new jeep, my wife and I hit traffic. Not only did they stay an hour later for us, their finance guy, Javier, went through every single detail with our contract. When the time comes to buy a new Jeep or Chrysler product, Riverdale Jeep is the only place I'll go. 10 out of 10. Greg O'Brien More
If you want verbal abuse, this is the place to go! The If you want verbal abuse, this is the place to go! The sales rep I worked with was polite, courteous and knowledgeable. However, when she offered If you want verbal abuse, this is the place to go! The sales rep I worked with was polite, courteous and knowledgeable. However, when she offered to get a car for me more in line for what I was looking for, I specifically said several times that I was not prepared to make a commitment, even though I was willing to put $500 on my credit card as an indication of my good faith as long as it was refundable. I was assured there was 'no problem'; that the dealership "needs another demo car", and the receipt for $500 was clearly marked 'refundable'. However, when I went to the dealership to effect the refund, Nick, who said he was the Manager, was extremely verbally abusive to me. Specifically he called me "a stupid xxxxx" and told me that he would process my refund and then "you can get your xxx out of my showroom". He called me stupid because I should have known he was going to buy a car for $22,000 based on my deposit, when nothing of the sort had even been discussed and I had no way to know he was buying a $22,000 car. When I said I thought perhaps he was stupid for buying a $22,000 car without having anything from me to indicate that I was definitely buying it, he said "I don't give a f**k what you think". He repeated several times that I should never come back to the showroom, and I assured him he had no need to worry on that score. To put it mildly, I was very deeply shocked; frankly I have never been spoken to in such a coarse, discourteous manner by anyone over a working lifetime, and I cannot think of any situation which would warrant this kind of behavior or verbal abuse. More
Everything bad about car dealers is epitomized here. They lied, pressured, misled, obfuscated, then purposely gave me the run-around and avoided me after deal was consummated. lied, pressured, misled, obfuscated, then purposely gave me the run-around and avoided me after deal was consummated. More