Riverdale Chrysler Jeep Dodge Ram
Bronx, NY
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went to the service dept. for a knocking noise ,found the problem, it was under warranty, wonderful , they took care of it less than a hour. thank you Diana for a knocking noise ,found the problem, it was under warranty, wonderful , they took care of it less than a hour. thank you Diana More
Not good service didn't have part but still charged me for diagnostic test even though they new they didn't have parts to fix my car after I told them what the problem was pip off for diagnostic test even though they new they didn't have parts to fix my car after I told them what the problem was pip off More
This dealership is the worse experience ever and I know after you purchase your vehicle dealership usually don’t remember who you are .. I took my 2022 compass for a recall .. they fixed it no problem .. d after you purchase your vehicle dealership usually don’t remember who you are .. I took my 2022 compass for a recall .. they fixed it no problem .. driving my car back to work I noticed the A/C wasn’t working .. I called and I asked to speak with one of the mechanics to make sure that maybe is something they forgot to tell me as a result of the update .. maybe something they can tell me over the phone — she said that they don’t give diagnosis over he phone — my answer “I was just there” now I live in Westchester county, I chose the Bronx because it had an earlier appointment— now I know why. I texted the automated message center took a while to answered .. I decided to go back to the dealership.. front desk told me that got my text message and it is normal it doesn’t happened often but in 12 hours having the car parked it will reset .. she was laughing at me when I said I called to make sure that maybe something like that could happened why no one told me as when I picked up my car! Asked to speak with the manager HE LAUGHED AT ME.. not even I am sorry .. I turned around and left. More