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Riverdale Chrysler Jeep Dodge Ram
Bronx, NY
866 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 866 reviews
January 13, 2018
I would definitely say I will be back This dealer is Awesome they’re costumer service was on point(excellent) very satisfied thank you Jose! Go check them out trust me you won’t be disappo This dealer is Awesome they’re costumer service was on point(excellent) very satisfied thank you Jose! Go check them out trust me you won’t be disappointed More
by Stefand
Employees Worked With
Jose
December 16, 2017
Great !! Great dealer with awesome customer service. Everyone very friendly. Jose hooked my wife and me up with our brand new 2018 Jeep. It it’s definitely the Great dealer with awesome customer service. Everyone very friendly. Jose hooked my wife and me up with our brand new 2018 Jeep. It it’s definitely the right place to go when seeking quality and professionalism. More
by Mw
Employees Worked With
Jose
November 14, 2017
Purchase of 2016 Charger Salesman was Derek Bennett. Nothing but good things to say about him - helpful, professional, friendly, & appeared to be truly interested in getting u Salesman was Derek Bennett. Nothing but good things to say about him - helpful, professional, friendly, & appeared to be truly interested in getting us the best deal. His supervisor, however, was arrogant & rude. At one point he told us that we were taking advantage of his salesman (Derek) because we were trying to negotiate the cost of our trade in. We found out that our trade in was listed the day after our purchase at double the price they paid us. Everyone needs to make money but double is ridiculous! A competitive dealership offered us much more for our trade in but didn’t have the car that we wanted. So if you are trading in a vehicle BEWARE! More
by Denniscarguy78
Employees Worked With
Derek Bennett
October 28, 2017
Great customer service I leased my Compass recently. All sales men were very nice and well informed. Had a good time here. They were able to give me exactly what I wanted fo I leased my Compass recently. All sales men were very nice and well informed. Had a good time here. They were able to give me exactly what I wanted for the price I wanted. More
by RCuzy
Employees Worked With
Jose, Roy and a few others
August 21, 2017
Does not give back deposit they give you a very hard time I went to buy a challenger there I gave a deposit I asked him to run my credit just with one bank they ran with 10 different banks give me a high int I went to buy a challenger there I gave a deposit I asked him to run my credit just with one bank they ran with 10 different banks give me a high interest rate went somewhere else and got 6% they are a rip off and did not give me my deposit back very bad business and very rude The person I dealt with their his name was ROY I have his phone number I text him he did not answer plus I spoke to manager More
by Dennis
Employees Worked With
ROY finance
July 22, 2017
DISHONEST - TOOK MY MONEY AND STILL CAR IS NOT FIXED If I could give this place zero stars, I would. I brought my 2014 Jeep Cherokee Trailhawk in for service on June 15th with a concern that when driving If I could give this place zero stars, I would. I brought my 2014 Jeep Cherokee Trailhawk in for service on June 15th with a concern that when driving high speeds and I hit a pothole/bump in the road, my front tires would wobble and shake. I was told I needed all new routers and brakes and charged $1200. To my surprise, this did not fix the problem at all. I brought the car back two more times for a total of 11 more days (all without a loaner car) and even had to go on a drive with the mechanic - and they replaced front struts and suspension and rear shocks. The car STILL IS NOT FIXED. The dealership and service manager will not get back to me on giving me a refund. This is not to mention that after 2 years, this dealership needed to also replace the transmission in my car (2 years old!!) And the sales department buyback program is a JOKE. Offered me $15K (plus an additional 25% of the 15K under the program they were running) for my car which they stated was in "mint" condition. (Kelley blue book trade in is $20-$22K) The sales manager made an appointment with me to appraise my car and didn't even show up after I expressed my frustrations. He promised he would "make it right" but then is disrespectful by not showing up for an appointment and wasting my time going to the dealership for the 4th time in 1 month. I have spent hours traveling back and forth from this dealership and missed a number of days from work because i did not have a car and my car is still NOT SAFE to drive. DO NOT bring your car here - they will take your money and still not fix the car or even try to be helpful or make the situation right. It makes me question ever buying a Jeep again. More
by DAWNSULLIVAN
Employees Worked With
I did not work with these employees - Frank is the Service Manager and Sam Rivera
May 16, 2017
Customer support fail Horrible experience bought a car with Derrick who was very rude to everyone in my family. DON"T RECOMMEND. Don't go there at all Horrible experience bought a car with Derrick who was very rude to everyone in my family. DON"T RECOMMEND. Don't go there at all More
by somthing96
Employees Worked With
Derrick Bennett
April 01, 2017
Disappointed Customer! I am currently in a 2015 Jeep Compass lease that is up in November. Recently my car has been making a rattling sound when I am at a red light or a sto I am currently in a 2015 Jeep Compass lease that is up in November. Recently my car has been making a rattling sound when I am at a red light or a stop sign. On Tuesday when it rained water began to leak through my lights on the ceiling of my car. I thought this was totally unacceptable. Today Saturday April 1, 2017 I went to Riverdale Chrysler Jeep Dodge and Ram and met Brando Mule. He was wonderful and extremely helpful. He was willing to help anyway he can. The sale manager was extremely unprofessional. I was telling him about the water leaking and he told me " you're talking to the wrong person". I felt completely disrespected and furious. I wanted to stay with Jeep but due to the issues I am having with my car I wanted to see if they can help me out of the lease and put me in a new Lease. He ruined my experience of Jeep and left me feeling extremely disappointed. I wish Brando the best and hope one day he will be able to move forward from this dealership. Very professdional unlike his supervisor. More
by stephieloretta
Employees Worked With
Derrick Bennett
February 09, 2017
Delt a bad hand with some smile. Recently purchased a car from this site. The I drove it home the tire, check engine and maintenance lights came on. I brought it back a few days to h Recently purchased a car from this site. The I drove it home the tire, check engine and maintenance lights came on. I brought it back a few days to have them fix it. I was told i needed the battery, all the brakes and rotors and tires and the fuel gage to be changed. They wanted to charge me for the repairs. I just brought it a few days. The manager Alfred tells me they took the price down of the car and if I wanted to get it fixed that I should just pay for the difference of the car and they will fix it. NONE that was mentioned to me by the Derrick Bennett the sales representative that I had. Told the Manger Alfred that my safety isn't a concern to you and he told me to pay the difference of the car. Mind I was there from 8:45am and didn't leave until 1:00pm and they did absolutely nothing to my car. Terrible terrible terrible service. More
by Bernel Smith
Employees Worked With
Derrick Bennett
November 22, 2016
Scammed , Bait and Switch, Sold a Lemon, Cheats This place should be shutdown by the state. I bought a used vehicle and was not told it was in multiple accidents and was put together with faulty un This place should be shutdown by the state. I bought a used vehicle and was not told it was in multiple accidents and was put together with faulty un inspected parts even the passenger side mirror had some type of Korean language. The owners are a joke! Please run from these guys they are crooks and should be ashamed to call themselves a car dealership!! Can you say FRAUD?????? More
by haibaaf
Employees Worked With
Derrick Bennett
