Riverdale Chrysler Jeep Dodge Ram
Bronx, NY
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Fantastic experience, time and time again I went to Riverdale years ago for the first time after being at other dealerships and getting the runaround. I was referred to Doug Campana who was an I went to Riverdale years ago for the first time after being at other dealerships and getting the runaround. I was referred to Doug Campana who was and is easily the best salesperson out there. He truly listens, is knowledgeable, and not pushy at all. I cannot say enough great things. I’m on my third Jeep! Doug makes the car buying process incredibly easy and stress free. I recommend Riverdale Jeep and Doug to everyone that I know. More
Attentive staff & Great service Stanley is the best! He was real patient with me in helping me find the right car that would fit my needs. I needed something that i would feel safe i Stanley is the best! He was real patient with me in helping me find the right car that would fit my needs. I needed something that i would feel safe in with my kids and he walked the lot with me and found a Great 2015 Grand Cherokee More
Excellent experience :) Stanley and the Riverdale Jeep team are awesome! They met all my needs and did the right thing by me from jump! This was literally my 3rd experience a Stanley and the Riverdale Jeep team are awesome! They met all my needs and did the right thing by me from jump! This was literally my 3rd experience at this dealership and the best one yet! im grateful for the Grand Cherokee they got me done on ! Thanks Guys More
Amazing job! Stanley was the BOMB! He helped me in every way possible. I cant even tell you how scared i was walking into the dealership but he calmed me down. I Stanley was the BOMB! He helped me in every way possible. I cant even tell you how scared i was walking into the dealership but he calmed me down. I walked the lot with 1 of the sales guys and chose a 2017 cherokee. Thanks Stan More
Best service ever!!! I researched and knew EXACTLY what I wanted - and shared the same details with 3 dealers. Nothing but good things to say about him - helpful, professi I researched and knew EXACTLY what I wanted - and shared the same details with 3 dealers. Nothing but good things to say about him - helpful, professional, friendly, & appeared to be truly interested in getting us the best deal.He is not your typical sales manager out to sell you anything for a commission. He listens and genuinely wants a customer to leave happy. He worked hard to get us our dream car. I will definitely recommend this Dealer. Thanks for going beyond expectations. More
Great Purchase Jose was fantastic in helping me with what I wanted out of my purchase. He made it easy for me to understand exactly what I was getting out of my Dodg Jose was fantastic in helping me with what I wanted out of my purchase. He made it easy for me to understand exactly what I was getting out of my Dodge Durango and I didn't feel like I was getting jipped. I would definitely recommend him to others! More
Horrible Customer Service/Waste of Time If I could give them negative stars I would, I have never been one to give bad ratings because I understand that it harms business but this one I coul If I could give them negative stars I would, I have never been one to give bad ratings because I understand that it harms business but this one I couldn’t hold in. I found a pre-owned Jeep wrangler that I have been looking for all over the place, I called the dealer and asked if there was a way to counter-offer since I was planning on paying cash. The lady on the phone was extremely nice and said that she didn’t see why that wasn’t possible, to come in and speak directly to the manager and give my offer that she was sure they would work with me. I decided to leave a little early since I work downtown Manhattan and took an hour and a half traffic filled commute to arrive at a dealer that was very non-chalant with my business and with poor customer service. I came in and asked directly for the manager, a lady brought him over and I told him I was interested in a jeep wrangler that I had seen online and he asked me to show it to him on my phone. He was not inviting at all, I asked if I could see the vehicle, he immediately wanted to pass me along to a lady I met at the entrance and also I asked if it was possible to discuss the price of the vehicle to see if they would accept a lower price since I wanted to pay cash. The manager” had no interest in sitting down with me, he also stated that he didn’t care if I paid cash since the dealer got paid every 24 hours cash or finance and he didn’t even sit with me, he made all these comments loud enough for the entire dealership to hear. I have done deals with dealers many times, my leased car at the moment is a Lexus and I can tell you I had never felt so ignored at a place like I did here. Horrible customer service, you should never turn away a customer. At least ask how I heard of the place, since I had an appointment. Don’t go here! Want a Chrysler, Jeep, Dodge Ram? Find another dealer. More
Great first lease experience I was looking for a new car but unsure of what I wanted. A friend recommended Jeep in Riverdale as he had a great experience with Jose. From the secon I was looking for a new car but unsure of what I wanted. A friend recommended Jeep in Riverdale as he had a great experience with Jose. From the second I got there Jose was courteous and informative. Being my first lease I wasn’t familiar with the process. He asked my needs and wish list and took me around to look at some vehicles. I choose a 2018 Jeep Compass lease. It’s my first new car and I feel like a rock star in it. Jose took me around and showed me how to use the special features. The finance person was very organized and informative, he explained the new lingo to me, buy out options; insurance, registration were all seamless. I am beyond happy with my buying experience at Jeep in Riverdale. More
Charolyn was GREAT!! Excellent, quick, and friendly customer service. Just be sure to ask for Charolyn Adames and you wont be disappointed! Would totally recommend this de Excellent, quick, and friendly customer service. Just be sure to ask for Charolyn Adames and you wont be disappointed! Would totally recommend this dealership to anyone in the Tri-State. More
Jose is the best. Professional & courteous! Methodical & detailed. From the salesman to the supervisor to the financier. Listened to all of the questions and answered t Professional & courteous! Methodical & detailed. From the salesman to the supervisor to the financier. Listened to all of the questions and answered them thoroughly. Extended the test drive to the highway. Processed the paperwork while the family experienced the vehicle themselves. More