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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.5
846 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 846 reviews

December 09, 2023

Not good service didn't have part but still charged me for diagnostic test even though they new they didn't have parts to fix my car after I told them what the problem was pip off More

by Altonstukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Albert
Dec 11, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

We're sorry to read about your experience. We strive for transparency and fairness in our services, so it's concerning that you feel this wasn't the case during your visit. We'd like to learn more about what happened here. Please reach out at your earliest convenience. Thank you, Customer Care Team - CustomerCare@RiverdaleChryslerJeep.com

December 01, 2023

Jamilee was fantastic Quality of service was excellent Very professional and courteous. Good quality of service. More

by brendadejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamilee
Dec 04, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

We're so glad to know that Jamilee provided you with excellent service at Riverdale Chrysler Jeep Dodge Ram! We strive for professionalism and courtesy in all we do. Thanks for the positive feedback!

December 01, 2023

Jordan was very courtesy. It's nice that remembered from the previous time.he got the job done Staff is very nice also More

by bway2423740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan , Bobby Albert
Dec 01, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

We're glad to know you had a positive experience with Jordan and our team at Riverdale Chrysler Jeep Dodge Ram. Thanks for your kind words, they mean a lot to us.

November 07, 2023

I truly appreciate the service I was provided it was wonderful no complaints on my end thank you More

by ortizjairo1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Nov 07, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

It means the world to know you are happy with your experience! Thank you for leaving Riverdale Chrysler Jeep Dodge Ram a five-star review, and we'll see you next time.

November 01, 2023

This dealership is the worse experience ever and I know after you purchase your vehicle dealership usually don’t remember who you are .. I took my 2022 compass for a recall .. they fixed it no problem .. d More

by sole67clr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Nov 01, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

We're very sorry to see your recent visit fell short of our 5-star standards. We aim for communication service and complete customer care, and it's clear we dropped the ball here. Your feedback will be discussed with our team in our continual effort to improve our processes. Furthermore, We would like to address these and any additional concerns directly, so please consider reaching out when you can. Thank you, Customer Care Team - CustomerCare@RiverdaleChryslerJeep.com

October 31, 2023

Super fast and Clean establishment. Very helpful when I needed it most. Customer service was good More

by lindarodriguez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Oct 31, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you so much for the awesome review of Riverdale Chrysler Jeep Dodge Ram! We are glad to know you are happy with our team and services. See you down the road!

October 23, 2023

The service center was very good. Fast and efficient. The facility is clean with comfortable seating. More

by JPulido421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Oct 24, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello! We're glad to know you found our service center at Riverdale Chrysler Jeep Dodge Ram efficient and comfortable - One of our main goals as a team is to provide our customers with a clean and nice waiting space. We appreciate your feedback!

October 18, 2023

Service Center of these important dealer at the Bronx will take the Owners to lose clients, specially at the mechanics place . the engine compartment always they leave something unfinished, open , (la More

by Amin.otto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaimillee
Oct 18, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

Amin, we are sorry to read about your experience with our service center. We strive for excellence in all areas of our operation, and it's disappointing that we fell short during your visit. We would like the opportunity to address any issues you've had, so please feel free to reach out at a time that works best for you. Thank you, Thank you, Customer Care Team - CustomerCare@RiverdaleChryslerJeep.com

October 13, 2023

This dealership were average nothing outstanding. The salesperson was not very professional. Too eager to make a sale... made promises he didn't fufill ....Derrick Bennett! I would never recommend t More

by Zoraidadaley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Derrick Bennett
Oct 13, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

We are sorry to hear about your experience. We strive for professionalism and honesty in all our interactions, so it's concerning to see we've missed the mark here. We would like to address your feedback with you and see how our team can help. Please reach out to Jamie Brown, Customer Success Specialist, at 8453531919. Thank you.

September 30, 2023

The customer service was outstanding. I was pleased with the service. Diana make sure I understand what else the car needed service on. More

by bxshortii163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Oct 02, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

We're glad to know you had an outstanding experience with our team at Riverdale Chrysler Jeep Dodge Ram! It's great that Diana was able to assist and provide clarity on your car service needs. Thank you for the review!

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