Riverdale Chrysler Jeep Dodge Ram

Leasing 2018 Grand Cherokee with Mr. Derrick Bennett Mr. Bennett fulfilled his role of a sales rep in a professional manner. He made us feel comfortable while road testing the vehicle. Had a personal, ye Mr. Bennett fulfilled his role of a sales rep in a professional manner. He made us feel comfortable while road testing the vehicle. Had a personal, yet professional, approach. More

Service Staff very friendly and courteous, service was outstanding and fast , I didn’t even had an appointment still they took care of me. Carlos told my car Staff very friendly and courteous, service was outstanding and fast , I didn’t even had an appointment still they took care of me. Carlos told my car was going to be ready by 3 and sure it was I recieve a call from Carlos at 2 40 that my car was ready, excellent keep up with the good work More

Service visit They are always accommodating. Although too expensive, they are always available. I've used them for years and they are always the same way m and frie They are always accommodating. Although too expensive, they are always available. I've used them for years and they are always the same way m and friendly . More

It was excellent service The wait time was reasonable for service. The waiting room was comfortable. The staff was professional and friendly. Visit was excellent I would come The wait time was reasonable for service. The waiting room was comfortable. The staff was professional and friendly. Visit was excellent I would come again. More

Bad service Many reasons. Poor communication, misdiagnosis, often leave loose, damaged and or missing items under the hood after service. Extremely long wait time Many reasons. Poor communication, misdiagnosis, often leave loose, damaged and or missing items under the hood after service. Extremely long wait times. Once I brought the car in for a gas cap light they said it just had to be replaced and they charged me an additional $160 to diagnose it. Worst part is that a week later the car gave me the gas cap light again. I could no longer return after last visit. In which they told me to bring my car in Saturday morning to replace break pads i got there before they even opened. Left the car at 9am. i received no communication so I called around 1pm and they told me they would call me back. They call me at 2:30 to tell me that no work had been done and that I had to return on Monday. They also charge higher prices than other dealers to diagnose your car. More

Oil change Service was expedited, staff was extremely knowledgeable with regards to warranty coverages and I did not have to wait longer than expected. Did not e Service was expedited, staff was extremely knowledgeable with regards to warranty coverages and I did not have to wait longer than expected. Did not expect such great service. More

Excellent The guys at service made me happy addressed my concerns and made me comfortable. I would recommend them to anyone that looking to have their vehicle s The guys at service made me happy addressed my concerns and made me comfortable. I would recommend them to anyone that looking to have their vehicle serviced by professionals. More

Inspection sticker I purchased my vehicle at the Boston RD location, when i went for service I waited the entire day for a car detail. I went ahead and changed the loca I purchased my vehicle at the Boston RD location, when i went for service I waited the entire day for a car detail. I went ahead and changed the location to service my car. I performed two oil changes at your location and had a great experience. I am extremely dis-satisfied because I booked an apportionment for 10:45 am for an inspection sticker. I checked in and left your location 2 and half hours later, to add insult , five people checked in and where serviced immediate. If you have an option to set up an apportionment, please stick to it because I planned my day not to be in a dealer for a simple inspection sticker and have five other customers check in and get serviced before me. More

Five star service Albert and Juan and the whole team went above and beyond to make it a great experience. The process was seamless and the service was excellent. Truly Albert and Juan and the whole team went above and beyond to make it a great experience. The process was seamless and the service was excellent. Truly five star customer service More

Very professional and polite . Not too much of wait time. I notice everyone there is smiling. The waitroom is cleaning and comfortable. Great visit Thanks . Not too much of wait time. I notice everyone there is smiling. The waitroom is cleaning and comfortable. Great visit Thanks More